This "License Only” Version Of Office Is Packed Very Efficiently
Today's episode of everyone's favorite post "Stupid Shipping Gang" is sure to be a crowd-pleaser! Newegg was concerned about Rob's software license (Just a license. No discs.) being damaged so they shipped it in a box. With packing peanuts.
Rob says:
I bought a license for Microsoft Office Small Business 2007 from Newegg.com. Mind you, this is a “license only” version of Office (i.e., no media/CDs) for use with a pre-installed trial-version on your laptop/desktop. Lo and behold, the envelope arrived via UPS today.
While Newegg’s typically exceptional and speedy delivery was again spot on (24 hour turn-around), their packaging department was, shall we say, a bit wasteful?
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Comments:
I hate to defend wastefulness, but I'm guessing that their warehouse is largely automated and can only handle things in boxes. Surely the conveyor equipment for handling envelopes is totally different than for handling boxes. It would be crazy wasteful to put in an entire second system just to handle the occasional envelope-clad product--so maybe the big box is actually cost effective!
@AnxiousDemographic: actually it's just a monkey in a closet. Bang those cymbols chim chim, bang, bang, bang.
It's really confusing to me why NewEgg didn't use an envelope to ship it instead of the box? It's only paper! Besides, I'm sure that the Postal Service isn't the only one with envelopes for shipping - UPS should have been able to provide a shipping solution for this easily that didn't involve a bulky box.
@AnxiousDemographic: Their warehouse is automated by a lot. Here is a link showing their warehouse.
[www.anandtech.com]
@zigziggityzoo: Because with stuff such as a single license, I'd rather have the official document instead of a copy I printed from my Laserjet printer.
For corporate licenses though, it's a little easier since it's usually volume licensing.
My boy Y2julio is correct, its largely automated as you can see from the links provided. I bet if you contact newegg they will work on it and apologize for shipping the license that way. But I still love newegg and any place who can ship me my PC parts next day for little to no shipping fee is exempt from stupid packaging :)
GO RED BINS GO!
@y2julio: you just made the point that the shipping gang doesn't have a choice on how to box/pack/ship the orders.
I enjoyed the article too, thanks for the link
I've never seen newegg ship something in a box smaller than that. Just about everything I have ever ordered from them was in that exact size box. You can now get some items in envelopes though, small things will have USPS as a shipping option, it usually seems to cost $2.20. They ship it in a large bubble envelope, and its quite nice to not have to pay the minimum $6 for UPS for something tiny like a cable or a stick of ram. However, as this method of shipping is rather new, it does seem to take considerably longer to recieve your package. The problem doesn't appear to be with USPS, but rather the item leaving the werehouse. While most UPS items ship from newegg the same day, for USPS it seems to take 3-4 days. I theorize that they only have 1-2 pickups for these packages a week due to their lower volume, and considerably smaller size per package. As shipping volume increases I don't doubt that speed should probably reach a level comparable to their UPS shipping.
@ogremustcrush: The envelopes aren't from Newegg. I usually get them when I have a item being shipped from Newegg's supplier directly.
I worked at UPS for over four years and have this to say: if the box is not filled, it will most likely get crushed and look like an accordion (and will sometimes break open, losing its contents). I recommend that you always fill the empty space in a package with something relatively solid. The best-case situation is if you can stand on the package without crushing it.













at least you can re-use it on your next eBay sale? Hey, you can even post the link here on Consumerist!