Spirit Airlines Executive Contact Information
Got an unresolved complaint with Spirit Airlines and regular customer service not working out for you? Then you might want to make use of the Spirit executive contact information we've got posted inside (especially the info for the CEO's assistant). Reading these posts about how to write a good complaint letter, how to send an eecb, and how to deal with executive customer service may also come in handy. With this info, you'll go from frowny consumer to jet set in no time.
Martin Harrison
Chief operating officer
2800 Executive Way
Miramar, FL 33025
(954) 447-7965
martin.harrison@spiritair.com
Tony Lefebvre
Senior vice president, customer service
2800 Executive Way
Miramar, FL 33025
(954) 447-7965
tony.lefebvre@spiritair.com
Jeff Carlson, vice president of flight operations
(954) 447-7941
jeff.carlson@spiritair.com
Greg Kappen, senior director of flight operations
(954) 628-4856
greg.kappen@spiritair.com
Patsy Carlin, senior director, inflight & talent acquisition
(954) 447-7922
Patsy.Carlin@spiritair.com
Heather Harvey, customer service manager
Heather.Harvey@Spiritair.com
Heather's direct line is (954) 447-7957. If you get through to the phone tree, the transfer extension is 4957.
David W. Lancelot SVP and CFO
david.lancelot@spiritair.com
Barry L. Biffle SVP and Chief Marketing Officer
barry.biffle@spiritair.com
Denise Masella, executive assistant to CEO Ben Baldanza
Denise.Masella@Spiritair.com
(Props to Elliot.org where most of this info came from)
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Comments:
That looks to me like the classic shit-eating grin
He looks like somebody who would do anything for a piece of cake.
He could pass for John Hodgman's evil twin
Honestly, the worst airline I've ever flown. Delays, rude customer service reps, unresponsive phone support.
They also auto-check you into a "member benefits" club which is essentially a charitable donation to their cause. I wish I could {cuss word} their {more cussing} families and and then {edited for safety of those involved. And you shouldn't do those things to poor goats. They didn't do anything wrong.}
This was over a year ago and I'm still furious.
My extension is incorrect. You can reach me at 954.628.4957. Please keep in mind that this number is plastered over many blogs, so it may take a few days for me to return your call. Thanks for understanding!
Heather Harvey
Manager Customer Relations
Spirit Airlines
If SPIRITAIR plans to expand it's fleet by 33 planes in the next 3 years,and thereby increase it's marketshare, you guys better start working out some reciprocity deals with your fellow airlines, or folks will never book your sweet deals when flights are cancelled.
Does anyone have similar info for AirTran? I have tried to piece together email addresses for EECB but can't find a format. Even their press releases lack contact emails.