Grocery Shrink Ray Hits White Rain Shampoo, But It's Still "33% More"
Reader Luke noticed that the grocery shrink ray mercilessly zapped his bottle of White Rain shampoo-- but mysteriously left the "33% more" label untouched. 33% more than... what exactly?
Luke says:
I've been using White Rain shampoo for years. It's in every Walgreens in the nation, and it is the cheapest shampoo ever. It's a dollar a bottle. It's always been a dollar a bottle. Ask anyone. It's also always been in a 590 mL bottle. But now they changed it to a 532 mL bottle. They still insist it's "33% MORE" than something.
Well, it certainly isn't 33% more than it used to be.
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Comments:
@bobosgirl: You ARE getting what you're paying for. The only way that would be a valid complaint is if the bottle said it contained X oz but actually had less.
Look, the shrink ray is definitely sneaky and underhanded, but the businesses still have to make money. A lot of people act like they're entitled to getting more while paying less and that's just not how things work. It's a free market. In the end, all that matters is the money changing hands. Put your money in someone else's, but don't act like you should be given everything with no consideration that ultimately you're dealing with a business.
I hate the shrink ray as much as anyone (except for maybe Ben himself).
But the OP's statement of "It's a dollar a bottle. It's always been a dollar a bottle" kinda makes the shrink ray argument silly in this case. Seems like it being $1 a bottle is the point in this case, and to keep this marketing position, the size had to be cut.
This is different than the sneak ray.
I'd bet if they raised the price to $1.10, someone else would have written in "It's a dollar a bottle. It's always been a dollar a bottle. They shoulda shrink-rayed it"
Er.. these don't look like they are the same product. The one on the left says 'Extra Body', and the one on the right looks like it says 'Volumizing' behind the inset zoom. I'll take the submitters' word that this is across the whole product line, but next time they should use the same product for comparison..
@bobosgirl: Here's the thing. They can keep it the same size and raise the price or shrink it and keep the same price. Either way, you are getting what you pay for. Costs have increased with increased oil prices. That plastic bottle? Petroleum based. The cost to get it to you? Fuel costs are way up. Now, what's really wrong here is the 33% more label. That's just plain deceptive.
@bobosgirl:
Why can't we ever get what we're paying for?
You always get what you pay for...sometimes it's just less than you used to get for the same amount. It's called inflation. The so-called Grocery Shrink Ray is a method companies use to protect their bottom line against inflation, rather than raising prices. It is used because the consumer is less likly to notice a change in amount of product vs. listed price. Companies are just as allowed to adjust the relative value of their product as you are to not purchase it.
That said though, why the hell does it still have that "33% More" still on there?
@johnarlington:
I can happily go to my grave never having to hear the phrase "salty snack hole" ever again, thanks. :-)
@PackerX: No one is arguing against the free market, or that businesses sometimes have to make unpleasant (to the consumer) moves to meet the bottom line.
What we are arguing against is the deceptive and misleading practice of the grocery shrink ray, especially in cases where labels or well-crafted new containers hide the decrease in product. I am fully aware that businesses need to raise prices. But instead of assuming we are idiots, or trying to cheat us, a simple price increase or a "Due to rising packaging costs, we have been forced to decrease the size of our product containers" would be lovely.
products are getting smaller but i just might call shenanigans... those two bottles look so unlike each other. it seems to me the bottle on the left is one you would find in a grocery or at a wal-mart. the one on the right, which is smaller, seems to be one you would find in a discount store (like big lots, or dollar general) Were these two shampoo bottles purchased from the same store? Perhaps White Rain markets differently to those stores and provides a smaller quantity or less quality then one you would buy from wal-mart.
yeah, I'm not happy about the shrink ray in general but I am curious, 33% more than what?
If the bottles went down in size they really should either take the label off, or advertise "8% less!"
There's sneaky and then there's just flat out lying and I think leaving that label on the packaging is a bit unethical.
FYI: Walgreens uses those "Wow! $1!" stickers, so it is likely the bottle on the right is from Walgreens.
The Walgreens website still lists shampoo for 19.95 oz, but there are others slightly smaller (18 oz). I am guessing there is something different in the 2nd bottle (scent/ingredients) which explains the smaller size.
@bcsus83: Nope, that would be 50% more. Obviously 18 oz is 33% more than the industry-standard 13.5338 oz / 399 ml bottle. (/sarc)
Funny how the 19.95 is exactly 33% -- not 1/3rd, 33% -- more than a 15 oz bottle. No extra 1/20th of an oz for you!
Before buying cheap shampoo, you might try reading the book Toxic Deception by John Fagin and Mariann Lavelle, and then check out the ingredients list on your shampoo. I don't know about White Rain in particular, but that's my general admonition on cheap shampoos for the day.
Unfortunately, there's a reason why they're cheap, and if you think the EPA is protecting you from dangerous products on the grocery shelves... oh boy.
As a coupon clipper who is not brand loyal, I have purchased White Rain, Suave, Soft Soap, etc ... buying soley on weather or not I had a coupon that when doubled would make the price cheap.
That being said, I've noticed all of the lower priced brands have switched bottle and lid shapes repeatedly over the past two years. I believe this is another deceptive method used to make the product sold smaller while appealing to our sense of it being "improved" since its in a fancier bottle.
Anyone else notice this with packaging lately ?
@mbz32190:
I submitted the photo, and what you can't see due to the blow up is that both of them state the same thing: "Extra Body/Maximum Body." The one on the right, the new package, has the same words, only with switched in placement. I get it because it's the only shampoo in the "White Rain" brand that's unscented. I've been using it for years, ever since I moved out of my parent's house, and always bought it from Walgreens, and it's always been 19.95 oz because that makes it 33% larger than standard shampoo bottles.
@AMetamorphosis: Definitely. Here in Canada, Alberto shampoo just changed to a different bottle (shampoos, conditioners, styling products) and claims to have new 'formulations' on the commercials. The hairspray holds the same, smells the same as it ever did... I base this upon my love/hate relationship with the brand- the hairspray holds forever but smells like rotten fish covered with old-lady perfume.
@steveliv: Packaging redesigns are one of the commonest way to disguise the grocery shrink ray.
It's easier to dupe the customer by messing with their visual frame of reference.
@stevejust: i don't think the EPA regulates that stuff...
anyway, it's obviously 33% more than they wanted to give you in the first place, so quit yer bitchin!
There are two different sizes of this bottle. If you go to Walgreens or Target you typically find the bottle that is labeled 33% more. If you go somewhere like dollar tree, 99cent store, and those hole in the wall cheap stores, you find the one they are talking about, the one that contains 33% LESS. this is the ORIGINAL size bottle.
i don't remember the exact size of this smaller bottle but i know that it exists because on several occasions before the shrink ray i have bought it and thought, "wow this bottle sure seems small for my buck." I noticed that this smaller bottle never has the 33% more label. It all depends on where you buy your shampoo.
The thing I keep wondering every time I see a shrink ray post is:
Doesn't it cost money to redesign and produce the new shrunk packaging??? and from there:
How much are they actually going to profit from it once you factor in all the extrinsic costs? It will take the contents from nine shrunken bottles (58 mL per bottle x 9) to make one extra shrunken bottle. Last time I looked at white rain it was like 99 cents a bottle. There cannot be a heap of profit margin in it.
@JaguarChick: I think the same thing every time. In fact, I thought about it extensively today upon reading this post. Here's what I've come up with:
It doesn't cost as much as you might think. White Rain is owned by Huish Detergents [biz.yahoo.com] , a company that makes a number of products. They already have the bottle designers on the payroll. It may have a cost associated insomuch that the designer is working on that bottle instead of another bottle, but ultimately he's getting paid either way. Prototyping costs are pretty negligible, especially when you consider it's a $167M company. Even if it costs a total of $2,000 to get a prototype, that's nothing and would just come out of budget assigned to R&D the previous year.
The only thing that would really cost would be setup charges. Having new molds, dies, etc. made would cost tens-of-thousands of dollars. If there were machinery modifications involved as well, we're now talking around $100k. But they're using less plastic (I'm willing to bet the new bottles are ever-so-slightly thinner as well) and filling them with less shampoo. Their shipping costs are also reduced. It wouldn't take long to recover those setup charges and that product line would be once again turning a profit in under a year.
@W00dyW00d: For the products to get bigger we'd have to have deflation, which hasn't happened since the Great Depression.


















For $1 can you really complain?