Brooks Brothers Thanks Three-Week Old Infant For Requesting Their Catalogue. What?
Reader Jillian thought she was keeping an eye on her three-week-old son, Benjamin, but apparently, he managed to sneak away and sign up for a Brooks Brothers catalog. As Jillian explains, "either I have a very preppie prodigy on my hands, or his name is already on a mailing list."
She sent us her polite letter to Brooks Brother's CEO:
Dear Mr Del Vecchio -
Today, I received a Brooks Brothers catalog in the mail, addressed to Benjamin James Tate-Booth (sic). Benjamin Tate-Boothe is my three-week old infant son. I assure you that he has no need of Brooks Brothers suits at this time, especially as he tends to soil garments quickly.
I am concerned at how your company gained my son's name and address in order to address an unsolicited catalog to him. The customer number present on the envelope is #004388918, and the accompanying letter states that a request for this catalog was placed. Brooks Brothers may have purchased his name from another mailing list, because I doubt Ben is signing up for clothing catalogs at such a tender age.
I am addressing this to your attention as your name is on the letter accompanying this catalog. I am hoping you will look into the source of Ben's catalog request, and stop any further unsolicited mail going to our address.
Sincerely,
Jillian
Who says this is a mistake? Stain-resistant ties! Maybe they come with matching bibs. Benjamin could charge them to his brand new American Express card, you know, once as he learns to scribble his name.
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Comments:
Maybe they bought a list from someone who's quick to add newborns to it in order to pump up the numbers and make the list more valuable. The problem with this, of course, is that for the seller to continue to do business, the names have to be legitimate. Once someone complains that their newborn is on the list, chances are good that they'll switch to someone else.
The more scary thing is: it's also possible that someone has already stolen this baby's identity. Scary as it is, it's happened before:
Hospital records contain everything that's needed to apply for loans and credit cards, and if it's a family member who stole the identity, they may be taking the bills out of the mailbox, too. If the OP is concerned, they can use the sample form below to make a request.
You have to admit, "Benjamin James Tate-Booth" is quite the posh name. Perhaps there's another one out there - ancesters on the Mayflower, perhaps - and the catalog department just got confused?
Or perhaps once Benji realized he had such a posh name, he figured those Gymboree clothes just would. Not. Do.
@Snakeophelia: I dunno if the Mayflower would quite be the time period that they started in. Maybe the war of 1812 though.
Aren't births public record? Maybe they just have a bad public record searching company...
I doubt that Brook Brothers trolls hospital records. 3 weeks is very fast to get on a mailing list and receive a mailing.
I suspect that someone known to the family filled out this form:
[www.brooksbrothers.com]
Hopefully BB can respond with the source and IP address of the request.
I've had an infant family member receive unsolicited credit card offers that were triggered by opening up a savings account in her name. The culprit was a local credit union, as it was the only place that her name was spelled a certain way. Needless to say, parents and child took their accounts elsewhere.
@consumedchick: Has his "sites" set high? You mean he's planning on making it big with his web page?
I think you mean he has his "sights" set high.
This happened when my daughter was born, except with her, it was Land's End.
What we think happened was that we received a Land's End blanket with her name on it. The gift was shipped to our house. We believe that from that purchase, they had enough information to send a catalog in her name.
I wonder if someone sent some Brooks Brothers booties to them with the kid's name on the order somewhere.
@Garbanzo: Yes, hyphens get compliments (see Uncle Buck). Dashes are just...ehhhhhh....
(Disclosure - people from Brooks Brothers hire me out to do name changes to put hyphens in people's names...)
@Nighthawke: Childbirth decisions are very personal and private, and I don't think that's the kind of advice the OP wrote in looking for.
Is it possible that you or a family member filled out some kind of info card at the hospital? Some hospitals have kind of a welcome-wagon thing for families with new babies that comes with a trial subscription to a baby magazine and some sample baby goods.
@Kajj: HIPAA regs kick in the instant someone signs a form with a caregiver, be a OB/GYN, Audiologist, Chriopractor, or even your Hospice agency.
If it is what you say might have happened and the hospital sanctioned it, then the laws kick in, full force. The OP should have been made well aware of what the medical company was going to do with their information they put down on that card or form and where they were going to send it.
Every Clinic I have visited have had me sign a HPAA form, telling me that my information stays with them unless I sign another form requesting information to be sent to another caregiver. And I have received NOTHING in the mail or any other form anything related to my events with them.
This hospital possibly did something Under The Table and it does not bode well for them if it is true.
Even if it is for a fast buck or two, they need to be reminded of their primary mission in their (perhaps short) careers.
OP: Contact an Attorney and have him rake the medical company over the coals to get to the bottom of this. It's wrong and they know it, yet they did it.
Maybe it's a prank. In my younger days, I used to sign up one of my friends for a free trial for every magazine I came across. I'd slightly change his name, depending on the type of magazine. For example, I signed him up for some yachting magazine under the name Shipwreck "Smith". Sports Illustrated was Jocko "Smith". Yeah, juvenile I know. But now I wonder if "Shipwreck" still gets junk mail all these years later.
Hmm. I have names and addresses of every new mother at the hospital where I work part-time. That could be lucrative. But very very bad for my future with the hospital (HIPPA!). And bad for my conscience as well. Maybe someone else doesn't feel the same.
Or maybe Kajj is right about the subscription card. I think it'd be unlikely they'd fill out the baby's name on it, though. That's what gets me...the way my hospital is run, the only records most newborns have are under "babyboy" or "babygirl" lastname. They're not there long enough to change it unless they're in the ICU.
There's another department that registers the names, but they don't go back into the system everyone can access. If the hospital where Benjamin was born works that way, then the sale must have occurred after the birth registrar's office.
As other commenters have mentioned, the hospital is not allowed to give out or sell patient information. However, if the OP signed up for any free stuff while in the hospital, the information she used to sign up is fair game - that information goes to the company giving out the free stuff, and they can do whatever they want with it. You get asked to fill out a LOT of forms when you are in the hospital after giving birth; the OP could conceivably have registered for something innocuous without noticing/remembering. And if you file for a birth certificate, some of that information may also be a matter of public record.
@Stormslanding: I doubt that if the baby and father have the same name the mother's first reaction would be "hey, a catolouge addressed to my baby."
@Stormslanding: I seriously, seriously doubt this would have been sent in if the baby and father have the exact same name. At the very least the complaint would be about unsolicited mail being directed at the father.
@homerjay: Good point.
Thanks for the suggestions, all.
With regard to Ben having the same name as his father, Ben's name is unique - my husband and I kept our names intact, and hyphenated them.
With regard to the hospital, I ruled out Cedars-Sinai as a source, because they promised they did not give out information. And United HealthCare didn't have Ben's middle names - only the initial "J". And I DEFINITELY didn't fill out any forms, because I actually work in marketing, and I know how mailing lists (snail & email) will never go away. My name got on lists when I got married (thank you, the Knot) AND when I got pregnant, and the sheer volume of crap mail targeted at idiot brides and/or idiot soon to be mothers annoyed me.
Brooks Brothers are looking into the IP address of the request today. Perhaps it was a prank of some sort - but it's still pretty random.
@jillian:
LMFAO @ "promise we don't give out your info". There is so much B.S. you have to go through to keep hospital record information private. If you don't fill out EVERY opt-out form they have (and even then they probably don't process it quickly enough before they've ALREADY shared with 3rd parties) your information is pretty much shared with anyone. Hospital privacy is a joke. My sister-in-law just had a baby and the first thing the hospital did was take a picture and share the information about the baby with a professional photo company that processes the photos -- Kid is only minutes owned and already being data-mined, pathetic.




















I'm sure once your baby is registered in any government database, it's public and marketers want to get ads to you. Moving to a new home, I got tons of advertisement mailings, getting a speeding ticket, I got tons of lawyer postcards/letters, etc...
Cancel, and recycle, or give it to a friend/family member who needs a new shirt.