AOL Just Wants To Be Left Alone
Please just leave AOL alone! AOL is raising their dial-up internet access prices by $2 for everyone who refuses to promise not to call technical support.
From CNET:
The Time Warner division told subscribers last week that beginning July 27, it would raise its monthly dial-up rate from $9.99 to $11.99 per month. Subscribers who specifically sign up for a plan with limited technical support can keep the $9.99 rate, though, but they won't get phone-based help unless dealing with an Internet connection issue.
Hey, mom? What's dial-up? [CNET]
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Comments:
No phone based help unless dealing with an internet connection issue. I've typically seen internet connection issues as the point of tech support.
I think they might be trying to drive off the people who call tech support with problems defined as "It don't work!" with an unplugged monitor, or "Your internet is broken." when the power is out. Trying to please customers like that takes so much time, it makes North American tech support too expensive. Considering a few I've dealt with like that, it makes outsourced tech support too expensive.
Well, that's just a guess. $10 a month doesn't leave much wiggle room for perks.
It is finally possible to get rid of AOL without talking to someone or any run around. Looks like the kinda encourage it
@floyderdc: Where outside of DC are you? I live in Sterling and I've got FiOS here... it took a while but I've got it.
Or were you referring to the only option outside using comcrap?
@DeeJayQueue: i'm guessing he is in warrenton or maryland somewhere because loudon, fairfax, prince william, and stafford all have mutiple options to dial up. i've had comcast since 1999 and have'nt had one problem yet.
@ outsiderlookingn . lol.
once as a senior in high school i signed up for aol for free 3 months (even though i already had another dial up) because my old one would disconnect after 10 mins of inactivity (and i wanted to get IMs on my away messages!)
anyhow i kept calling to cancel and they would extend me another 3 months, another 2 months or etc. finally i was like i've been trying to cancel for almost a year now.. and i'm going to college now and have no need for it.
I can think of one situation where dial-up is still relevant.
Really small businesses... sole proprietorships where every dollar matters. Some doctor just needs to check his e-mail a couple times a week. Why get a dedicated line to do that? That same doctor might have high-speed internet at home, but at the office he's happy with $9.95 a month for slow access to check his e-mail a couple times a week.
@aaron8301: which would cost more than $10 a month since I have the most basic of basic plans.
I was making a point that while I once considered my email to be that important, my friends and family are much more valuable.
@humphrmi:
I can think of one situation where dial-up is still relevant.
Try living in on an unincorporated stretch of land somewhere along I-20 in Texas. dial-up is the only choice over Hughes-net. BTW, coming from someone who has gone the Hughes-net route... I'll take dial-up every damn time.
@superlayne: I remember the AOL days when I would go into public chats with a punter and boot people offline...then my parents knocked me down to a kids only account so i installed a keylogger and got my father password and changed it back. I was then inspired to learn Visual Basic so I could make my own aol "progs" which in turned got me into web development (so I could promote my programs) which again in turn got me into networking.
Thanks AOL! So easy to use no wonder it was number 1.
@parad0x360: Hey, a public service announcement to all those kids who might want to put a key logger on their parents computer for whatever reason:
The only thing worse than knowing what nastiness your kid is looking up online is knowing what your parents are looking up online.
@parad0x360: Heh.. I used to do that, too! I remember one time when I was 12 or 13, I tried signing on to AOL but I received an error message saying that my account had been reported for too many TOS violations. So I had to call customer service, apologize for what I had done, and practically beg for them to remove the violations.
Oh, AOL. Those sure were the good old days.
@bravo369: this isn't japan. There are millions of people who can either a: only get dial up, or b: get $10 dial up or pay $60 for sat what others can get for $20 "in town"
i had dial up at home till last year - i was in school and had access to high speed while on campus, and would do most of my internet heavy stuff there. but, wanted cheap access at home for checking email on the weekend, or do other simple research things without going into campus everytime. paying $4.95 an month for that since i didn't want any of the otherstuff (phone line, cable) seemed to make sense. So, dial up is still relevant for people with simple internet needs and looow budgets who can't cough up $50/month or more....
I've been on high speed for about 11 years now and I pray to never have to go back to dial-up. It's like this: if I have no cable I will not watch TV and if I have no high speed I will not use the internet. It seems like some things just aren't worth it and slow internet really isn't worth using. My aunt and uncle live in the middle of nowhere and they live 450 feet off the road, they fought with Charter to install a tap with a booster on it halfway to their house and finally they have high speed and I know my aunt is not gonna go back either. I have 10mbps and that is not fast enough for me at times. BTW I was an AOL customer for 7 years. I miss some of the chat rooms on there and the ability to search profiles, since I made tons of local friends on there but I truly don't miss it too much at all.
@BoomerFive: I thought the same about NetZero.
Oh my God. Remember Juno? Is Juno still around? Memmmmmooreeeeeeeee *cue Cats sdtk*
@RetailGuy83: YES!! Hughes Net reaks of hooker sweat and mice droppings.
I had Wild Blue until we moved to the adirondacks - they were great for satellite internet, although slower than I'd like.
@humphrmi: Except the difference between AOL and the cheapest cable/DSL packages can be 10 or 15 bucks, and a doctor can easily afford the difference.
@Quatre707: There are many places where broadband isn't available. Just about any place outside of a major metro area.
Shit, I live smack in the middle of suburban St. Louis and can't get DSL, so I'm stuck with Charter's terrible service. If Charter weren't around, I'd be on dial up too.
And I'm not counting satellite as broadband. That's even worse than dial up






















Now now. Some of us remember a time when that modem sound was as comforting as getting a wireless signal is today.