And now we pause for a moment to bring you a photograph from our “Unacceptable Food Files.” Reader David asks, “How hard is a chicken soft taco to make? Really.”
Apparently, David, it’s really, really, hard. Personally, I can’t even imagine doing it without some sort of certification. Maybe Del Taco needs to follow Starbucks’ lead and hold a “unique in-store education event” that will give Del Taco’s taco baristas “an opportunity to connect and deepen their passion for [tacos] with the ultimate goal of transforming the customer experience.”
Or whatever.
Howard Schultz Transformation Agenda Communication #6 [Starbucks]
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I’ve never seen plain tacos unless they were ordered that way. And I’m sorry your cell phone’s AWB makes the meat look red. Guess I could go order a plain big mac and post a pic of how sad the meat looks without the other ingredients.
This post is a waste.
Ah well. This makes me think of this:
[www.newgrounds.com]
el pollo del alley
I don’t expect fast food to look like the photos on the menu. It’s never going to happen. I would, however, expect the food I get to look like food period. Fast food is usually disgusting enough, but I couldn’t eat that thing in any way, shape or form.
“taco baristas” = “tacoristas”
/coined
To the OP, if you actually want to be believable and people to support you – how about you honestly show the tacos?
(1) You got no toppings, like lettuce and cheese?
(2) You opened the taco carelessly
(3) You took the pictures without flash on or in a dark setting
Yes, the food you order is not going to be exactly as it is shown in promotions.
That’s cuz the ads don’t show the food wrapped. Duh!
Hmmm…poorly photographed food ordered by whiny activist consumer without more than half of the regular ingredients looks nothing like the professionally styled/photographed/retouched/color-corrected photo used in an ad.
Wow, thanks for this insightful nugget of news. I love Consumerist, and being in advertising (and indeed having worked on Blimpie at one point) known all too well the smoke and mirrors that goes into these productions, but come on…seriously?!
What the hell did you expect from a minimum wage worker at a dirt-cheap fast food establishment? Perhaps the OP needs to realign their expectations next time they go to a place like this. And if that is too much to ask, either go to mexico and see that *gasp* they make them the same damn way, or make it at home and spend an hour getting it to look just like the ad. Oh, and don’t forget adjusting the lighting before you eat it, otherwise it will never have that “bright fresh look” you are looking for.
I like Del Taco. But they lack consistency. I blame it on poorly trained employees. I avoid certain Del Taco locations or avoid going at certain times because I know some employees do a pretty half ass job at preparing the food. One time I ordered the fish tacos and looked inside. Instead of crispy battered fish, I get little two bits/pieces of burnt batter. Weak.
No Del Taco here, but the Taco bell is pretty terrible. I usually don’t send food back for little things. Too many times the Taco bell has half-filled chalupas and steak quesadillas with lettuce (nasty.)
Did the OP order said tacos with everything on them, or did he order them without the lettuce, cheese, and sour cream? I want to see a receipt showing what he ordered.
@Sudonum:
Actually, red burrito and green burrito can’t be attributed to Taco Bell, they just started using those terms because a whole lot of real mexican restaurants do the same.
Red burrito = hot, green burrito = mild
P.S. Like many comments above, I agree that it is basically a waste of time to get subpar food at very good prices when you can get excellent food at pretty good prices from the truck across the street, but sometimes the best laid plans… blah blah blah