Margaret Vail (pictured left), an 80-year-old woman from Mansfield, OH., is fed up with Sears and the numerous collection agencies that claim she ordered a $6 datebook back in 2003. According to the Mansfield News Journal, Margaret never ordered the datebook, yet Sears sent her one anyway and put it on her Sears charge card. Her local store won’t accept returns on mail-order merchandise and she refuses to pay shipping to return it. Over the years, the balance has ballooned to $130 which doesn’t faze Margaret who is spending over $200 in fees to file her lawsuit. Details, inside…
The article says,
“It was like somebody decided ‘we’re going to send stuff to her, and she’ll pay for it,” [her son] Teddy Vail said.
Over five years, anywhere from 6 to 10 different agencies have asked his mother to pay for the unsolicited datebook, Teddy Vail said.
Vail said he must have explained the situation to collection agencies 30 times.
“They listen patiently. Then they say, ‘Well, can we work something out here to get this paid for?’ It’s like they’re not really listening. All they want is the money.” Teddy Vail said the amount the credit card company claims is owed has risen to about $130.
He paid $200 in fees just to file the lawsuit, he said.
“Yes, she could have paid for it a long time ago. But that’s not my ma. I know it sounds frivolous, but you’d have to be here, getting phone call after phone call after phone call, for five years. There’s a principal involved —- feeling like we’re being extorted and strong armed by these collection agencies,” he said.
Most people would just roll over and pay the money, but that’s probably what Sears is banking on. Being harassed by debt collectors for five years is no way to live, especially for something you never ordered. We hope Margaret’s lawsuit sends a message to shady companies that make a practice of pilfering our nickels and dimes.
Mansfield 80-year-old fights Sears with lawsuit over $6 datebook [Mansfield News Journal] (Thanks to Rachel!)