Some construction work was ongoing in the neighborhood, and it disrupted the underground cable services. Verizon and the electric provider fixed their wires within a day. Cablevision couldn’t figure out how to fix their underground wiring, so they proceeded to run a coaxial cable out of the pedestal on my front property, up a tree in my front yard, where it was tied on with some copper wire, thrown across the street, tied to a lamppost head again with copper wire, dropped back down the lamppost, into another pedestal. It sat like this for well over a month and Cablevision insisted there was nothing they could do about it…
I made three service appointments to fix it and each time I was told my picture quality was fine. I eventually got them to fix it by lying through my teeth that I was about to cut down my tree. There was absolutely no lighting protection, and in addition there were exposed conductors from the previous underground installation hanging out right in the open. But also, no one from Cablevision ever asked to use my tree as an ad-hoc telephone pole, and in fact, when they were installing the wire in the tree, one of the technicians gave us a hard time about accessing our own driveway. Am I surprised? Not at all. But I did promise Cablevision I was going to get them some press over it.
Happy to oblige.