Worst Company In America "Sweet 16": Comcast VS Ticketmaster
Here's your first "Sweet 16" match-up: #1 Comcast VS #17 Ticketmaster.
Here's what some of you had to say about these two companies:
Comcast:
"In my experience, Comcast employees don't even TRY to do their jobs. It's like they have no motivation."
If Comcast does not win then the entire fun of this whole contest has been wiped out for me.
Ticketmaster:
"This is a no brainer: Ticketmaster is the worst by far."
"Go Ticketmaster go! You're in my top 5!"
This is a post in our Worst Company In America 2008 series. The companies nominated for this honor were chosen by you, the readers. Keep track of all the goings on at consumerist.com/tag/worst-company-in-america.
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Comments:
@melking1972: That was the basis of my decision. If you don't like Comcast, there's an alternative (Dish, etc.). But most venues have exclusive agreements with Ticketmaster, essentially creating a monopoly. And "don't go to shows" is complete BS.
@cmcd14:
of course, because when you charge close to the price of a small car loan for tv/internet/phone services, you can afford all the extra cable in the world.
I had to pick Ticketmaster. Their fees were bad enough, but to see that they are in favor of, and even referring others to online ticket scalpers pisses me off to no end.
Nowadays, there's no way to get a good ticket to a game that's worth a shit unless you're prepared to pay at least 150% of the ticket's face value. You're either gonna get raped by assholes on StubHub, or assholes reselling tickets on a team's official website. (A page run by TicketMaster no less)
I'm obviously more angry at people who choose to buy up all the tickets to make a profit, and have no intention of going to the game/concert. But to see the #1 ticket company in America support these jerks is awful.
I was a Comcast customer for a year... So there had to be somebody REALLY awful to take my vote away from Comcast. And this is that company.
@ARP: The same reasoning applies to Comcast for many people. Not everyone can get Dish or whatever (sometimes there are trees or terrain blocking the sky), and even more people don't have any other choice for broadband Internet. In big cities people may have a lot of choice, but not in more outlying areas.
@iMe2: I'm stupidly wrong [kicks self in head]. For what it's worth I voted Comcast because they won't allow me to watch the EuroCup live on ESPN 360.
Comcast is a terrible, horrible, no good, very bad company. I cannot dispute this having been forced by the franchise agreements of the localities in which I have lived to "choose" them for cable TV service, and having had to deal with their generally scummy practices.
But what it comes down to is this one fact: events at Ticketmaster venues (which is almost every medium-to-large venue) "sell out", and then the tickets are "available" on their "partner" "reseller" *coughcoughscalpingcoughcough* site which is simply a division of Ticketmaster itself.
Can any one of the final 16 companies, with the exception of the banks, say that they've done something scummier?
I go with comcast because I don't have a reasonable alternative to them where I live for internet. No DSL or Fios means I have to go with comcast. Since I have to go with comcast for internet, I have to get their TV service as well (or else I'm paying out the ass for both).
Was happy with comcast for a few months. Then they decided to start scrambling most of the channels that I could normally get on cable-ready TV. Then they scrambled ALL the digital channels (including local HD channels) that I had been able to get without having to hook up the box. Now in order to get any HDTV, I either have to pay extra $$ a month to comcast, or buy an HD antenna and get it over the air.
Comcast gets my vote. They have an agreement with San Francisco to be the only cable internet provider allowed to operate in the city. I "could" get DSL, but that requires a phone line making it more expensive. Comcast has cheated me on a number of occasions. They call offering you a very good deal but will not put it in writing. Then after a month, they start charging far more than they had promised. When you complain they say "we didn't offer that, do you have it in writing?" They did this to me three times, and each time refused to send me any confirmation in writing. They also cap upload/download speeds unless you spend a fortune and they lie to you about that too when you call to ask.
Ticketmaster is the only company I can think of that deserves to top Comcast. Ticketmaster scalps their own tickets, not even Comcast can attest to anything quite that scummy. Basically backing up what tape said.
You guys are borked thinking Ticketmaster is worse than Comcast.
Comcast deserves not just worst company but most evil. Adding more "high def" just by compressing the channels to a signal that my non-technical sister can see is pixelated? "Shaping" bandwidth without notifying customers of that? Their "unlimited" plan that has limits; their faster plan that just lets you hit the limits sooner? None of that enough for you?
Then let me continue: Comcast in my area is the ONLY choice for internet other than dial-up. So I'm screwed. More, they are the only TV provider other than dish services, but when we had the storms recently in the midwest and the Emergency Broadcast System went off...want to know what Comcast gave us? TV GUIDE CHANNEL! That's right, tornadoes are ravaging the city but instead of giving us those messages, they tell me what Lindsey Lohan wore to rehab.
So now Comcast is taking my money, limiting my service, and endangering my life.
Ticketmaster just charges too much...
You do have options aside from Ticketmaster.
Go to the venue the day of the show and find a scalper 30 minutes before showtime. Offer him face value and remind him that in half an hour the slips of paper in his hand are worth absolutely nothing.
Hey, it's not an elegant workaround, but neither is resorting to satellite internet to get away from Comcast because DSL isn't available in your area.
































Had to go with Ticketbastard on this one. Comcast employees might not do their job, but Ticketbastard's convenience fees suck ass worse than anything Comcast has ever done.