What's The First Thing That Pops Into Your Head When You Think Of Dell? Or Sprint?
Companies spend a lot of money on marketing, but ultimately, a brand is what people think it is. Meet Brandtags.net -- a site where you can tag brands with one word or phrase that best represents how you feel when you see their logo. It seems that Dell has its work cut out for it--some of the top tags people are using for that brand include:
Bad
Service
Crap
Boring
Annoying
Broken
Cheap
Dull
Hell
India
Junk
Lame
Old and
Shit
...and then of course Comcast:
Bad Service
Assholes
Bastards
Big
Boring
Broken Bullshit
Cable
Comcastic
Craptastic
Crap
Evil
Overpriced
Monopoly
Ripoff
Slow
Sucks
TV and
Ugh
What's the first thing that pops into your head when you think of Sprint?
This is a test using rich text formatting and html links. It's the generic "company" ad that should appear on all posts with the Company category if they don't have an ad attached to a specific company.
Post a comment
Comments:
Bankruptcy?
Given the money woes, T-mobile takeover interest, big lay-offs, customer losses ect, my first thought (as a 3 year+ customer) is bankruptcy. Not if, but when. I think they killed the company with the Nextel merger (killed both of them actually).
Seeing I am in glorious month to month status I can leave at any time. 3G iPhone will probably be the catalyst.
@highmodulus: You're going to go to AT&T just for a phone? Good luck with that buddy. Three words - You'll be sorry...
@dtmoore: Ditto, totally ditto. We listen to people bitch about Sprint while we write our $35 a month checks to Sprint for great cell service. Some people are just dumb man.
@Trai_Dep: Actually, all my Dell's worked pretty much well. In the same time, I don't expect as much of it as of Mac. It's just : you get what you pay for. I get cheap computers/laptops, and when I'm tired of them, I just get a new one.
I used to work for Sprint. I left because they treated their customers horribly and wanted me to do the same. I couldn't lie to people, add stuff to their account without their authorization, sell too many lines of service to people that I knew couldn't afford it, tell people they had to go through insurance for their malfunctioning phone (even though it was still under warranty), or any of the other things they wanted us to do. I said it would bite them in the asses and I guess it is!
ooo... and you can search companies by tag - that's nifty. I love that nearly every company on the list is "crap"
I love Hilton Hotels' results:
[www.brandtags.net]
I've actually had almost uniformly good service with Sprint and am a satisfied customer. (I have had to slap their hands for trying to extend my contract without my approval, but they didn't try to contradict me.)
For Dell, I'm sure that they'd prefer this to some of the other tags, but my first association is and for a long time will be: Dude!
"Okay."
Actually, ditto that for Dell as well.
Maybe I'm just accustomed to horrible customer service, which is likely the case, but I've been with Sprint for 5 years, and in the odd instance they've screwed up my bill, they fixed the issue promptly.
As for my Dell, it's worked pretty reliably, and I got an excellent deal for the features. When my A/C adapter crapped out, they sent out a replacement next-day for free on their basic 1-year warranty plan. Yes, I had to spend an hour on the phone going through a few inane diagnostics, but my issue was resolved.
Hopefully my experience remains the same. As long as I don't test my luck, I feel that if I leave them alone, I'll manage just fine.
*Knocks on wood*
Sprint:
Applying for a credit for a dropped call.
"thank you for calling Spri..."
beep
boop
beep
bop
"Your account will be credited for one minute..."
Hang up
Had to do that so often I knew the multi-step process by heart.
Dell:
"I am thanking you so much for calling Dell, my name will be Tony. How am I assisting you on today?"
@theblackdog: WebSense is not listed
The W's
"Wachovia // Wal Mart // Wall Street Journal // Wendys // Westin //
Whole Foods // Wikipedia // Windows // Wired // Wordpress //"




























"No Signal"