ResellerRatings Cracks Down On TheCellShop.net's Review Bribing
The CEO of ResellerRatings, Scott Wainner, emailed us to say they're busting TheCellShop for bribing customers to submit perfect reviews on his site. He wrote:
ResellerRatings does not condone fake reviews. For the past 13 years, we have worked hard to develop anti-fraud tools, both automated and manual, and we disable fraudulent reviews every day. When we heard about the Cell Shop's actions, we immediately began contacting all Cell Shop reviewers to verify that they were not, in fact, offered money for their positive reviews, and to obtain proof of their valid transactions (order invoices, credit card statements, etc) and we have disabled reviews where money was offered for positive reviews.
Word up Steve-o, make them go outside and pick out their own switch from the hickory tree.
(Photo: Getty)
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Comments:
It's good to see some review policing happening. I have become very skeptical when reading reviews. I've noticed fake reviews on Amazon. Sometimes it is painfully obvious the review was written by a manufacturer plant. Regular people don't tend to talk using sales pitch-speak.
ResellerRatings, Kudos for being swift in response, upfront about your dealings with sites and the details about your verification. You earn major points with people who read consumer blogs and respond to good management. If you could take these policies and provide for an honest and comprehensive review site, you will be rewarded with droves of consumers starving for a trustworthy source. If you build it, we will all come!
"ResellerRatings does not condone fake reviews"
Doesn't he mean he DOES condone fake reviews?
Very nice response. Quick and thorough. (Was that review of your reviews good enough? Now send me my 5 bucks)
Thingfling.com does the same thing, offering coupons for favorable ratings before you even make a purchase. Then they rip people off with their mystery boxes.
@aishel:
No, to condone means roughly to accept a situation, to go along. Clearly, they do not condone what thecellshop.com is doing, since they dropped the hammer on them.
@aishel: Um, no.
Props to them for sending out a quick response though. And it is nice that they contacted the reviewers individually instead of just flat out disabling it.
I think his response was great-- the perfect gift both for anyone ages 9 to 99!
It'll come out always if the intention wasn't genuine and real.
if you are not going to let me post please delete my account
So is TheCellShop scammers or no?
@Insder: You're probably right. "to condone" and "to condemn" confused me for a bit when I was learning English (my 2nd language).
This forum thread should answer all your questions if they are real or no. I'd say no.
Well, that was kind of predictable, since ResellersRating want to keep their own reputation for honest reviews.