18-Year-Old Says He Hacked Comcast Because He's "Tired Of Their Shitty Service"

Here’s a technique we’ll not be adding to our list of fun ways to escalate your complaint: The 18-year-old who recently hacked Comcast and took down the company’s homepage and webmail told Wired that it was Comcast’s own fault… The hacker, known as EBK, called Comcast to let them know they’d been hacked. The manager scoffed and hung up:

“If he wasn’t such a prick, he could have avoided all of that,” says EBK. “I wasn’t even really thinking. Plus, I’m just so mad at Comcast. I’m tired of their shitty service.”

Comcast Hijackers Say They Warned the Company First [Wired]
(Photo: cmorran123)

Comments

  1. Squeegoth says:

    “We have not been hacked, our truck was there on time, our network managing software is working perfectly, and things are business as usual. Taking down services? You’re just doing our job for us, kid.”

  2. RandomHookup says:

    I know you are going to change the photo, but that’s one hot looking 18 year old boy.

  3. Crymson_77 says:

    As much as I typically dislike hackers and the like (as most are asshats on powertrips like Apple store managers), some are pretty smart and I, personally, think this kid is awesome.

  4. quirkyrachel says:

    True, it’s not really a good way to resolve the issue. But it totally tops the list of things I’ve thought of doing to Comcast when I was a customer. *evil grin*

  5. DoktorGoku says:

    @RandomHookup: Hahaha :P

    Ah, Comcast, when you’ve ticked off your customers to the point where many of them don’t mind you having been hacked- shouldn’t that say something?

  6. blackmage439 says:

    NICE! My computer security teacher was just telling the class about this last night. Can’t wait to see what he says about this next week.

  7. Bladefist says:

    This is fantastic.

  8. MCShortbus says:

    It’s Comhackstic!

  9. Disturbedearth says:

    It must be Karma… Or Sharon Stone.

  10. ByeBye says:

    This has been causing headaches at ATT – we get tons of customers asking “Why can’t I use my comcast email? bla bla bla” – I want to tell them to leave the craptacular company, but nope.

  11. “I slept in my clothes, because the last time they came, I was in my underwear with my dong hanging out and shit,” says Defiant.

    Priceless.

  12. ViperBorg says:

    @RandomHookup: Indeed. Amazing resemblance to the Tea girl.

    [i161.photobucket.com]

  13. Gopher bond says:

    OMG my pr0n!

  14. elislider says:

    dugg for the main page having the same picture as the previous story of the cute girl sipping tea
    … oh wait.. this isnt digg

    but seriously, the interview is funny and actually pretty interesting. the best part tho is if you scroll down the page into the blog comments and you start seeing AOLers posting stuff like “CHAT2 FTW GOGOGOGOGOGO” lmao its hilarious

  15. Bladefist says:

    @ViperBorg: Obviously you are racist if you are trying to say all white girls look the same. those are obviously two different people.

  16. Hairyback says:

    They fucked up my business two days. I hope they get raped in prison.

  17. akede2001 says:

    @Hairyback: If your business relies on Comcast e-mail or being able to access their web site, then you’re better off out of business.

  18. Crymson_77 says:

    @Hairyback: Just to be sarcastic…

    Have you not read all the wonderful Comcrapstick stories on here?

  19. Bladefist says:

    @Hairyback: If your business relies on internet/email, you should get a dedicated line, like a T1. May cost me, but if you figure up your opportunity costs, it may be a life saver for you.

  20. Juggernaut says:

    Who is bladefist and why does he always say/know what I’m thinking?

  21. Bladefist says:

    @Juggernaut: even on the political stuff? :)

  22. mike says:

    I think the article highlights more on how any big corp is vulnerable to this kind of hacking.

  23. reiyaku says:

    so wait… comcast got monopoly down on west coast? isn’t there like another cable/internet provider that does a better job?

  24. Machina says:

    The kid is a dumbass. Going through an interview, posting a picture of yourself, giving away your hometown (even if you say it’s not correct) as well as screenshots is like giving a roadmap to your house with a big ‘arrest me sign’.

    Also, since he was going across state lines I bet the FBI will be involved.

    I will say it was badass he hacked it, and the ‘I slept in my clothes, because the last time they came, I was in my underwear with my dong hanging out and shit’ part had me LOLing.

  25. Nearsite00 says:

    I’d like to see them hacked again, but this time for longer.

  26. @A.W.E.S.O.M.-O:

    definitely quote of the year

  27. “Comcast Cares… So buckle up, wouldn’t want to get tickets for not wearing a seatbelt when plowing down infants and beating kittens”

  28. evslin says:

    “The situation has kind of blown up here, a lot bigger than I thought it would,” says Defiant, a 19-year-old man whose first name is James. “I wish I was a minor right now because this is going to be really bad.”

    It got worse the second Wired posted your name and photo on their website for the whole world to see, champ.

  29. sleze69 says:

    Atleast he didn’t break up one of their offices with a hammer…

  30. Crymson_77 says:

    @sleze69: I think his ass would have been better off had he done so instead…

  31. OletheaEurystheus says:

    @evslin:
    He allowed them to. They know their identities are going to be figured
    out soon and where pretty clear that they expect any day now for swat to
    break in and take them out.

    As for the situation at hand though, despite how douchy the kids sound
    (and BOY are they ever douchy) they touched on a very interesting fact.

    Comcast knew. Comcast’s chief tech KNEW these kids had info they
    shouldnt have and blew them off instead of taking the info to heart and
    using what they told him to patch a HUGE security hole. Not only that
    but they are now DENYING there was any hole to begin with despite the
    fact that any of us forced to use Comcrap KNOW they where hacked, and
    hacked BAD.

    Seriously there is no point denying that you guys fucked up at this
    point, YOU DID FUCK UP AND THE ENTIRE COUNTRY KNOWS. And worse the
    hackers have told Wired the holes STILL EXIST, anyone who understands
    what they did could go right now and do the exact same thing over again,
    but actually get customer info (which the hackers could have gotten but
    avoided doing)

    So the kids might be douches, but the bigger douch is the company whos
    trying to pull the Jedi Mind Trick on the entire nation right now in
    regards to what happened.

  32. Norcross says:

    Anyone seen the screenshot? A hacker uses AIM? Ever heard of…I don’t know…IRC? Maybe even an open-source client?

  33. ViperBorg says:

    @Bladefist: Hey now. I’m not trying to say anything, I let the evidence speak for itself. :)

  34. ViperBorg says:

    @Norcross: Yeah… that IS pretty sad.

  35. ninjatoddler says:

    I think Comcast found a perfect excuse for their crappy service – EBK!

  36. This is hilarious. Two kids not even hiding their amateur prank and now they get to go to club fed.

  37. ianmac47 says:

    Comcast had it coming, though I think a better hack would have been getting into their billing office servers and granting all their customers credits. Now that would be a good hack.

  38. mac-phisto says:

    i hate black hats. i hope they throw them away for awhile. don’t even throw them in jail – send them to haiti to do “community service” for a decade. if they make it back from that island, maybe they’ll understand what useless idiots they were.

  39. amed01 says:

    Awesome.

  40. acasto says:

    They should have avoided the telescreens… will get you every time!

  41. donkeyjote says:

    @Norcross: IRC? Hey grampa, get off the magic speaker box.

  42. IrisMR says:

    Did he at least put up hilarious material on the website? Come on, he has to be original

  43. khiltd says:

    Odds are better than average this kid is taking credit for something he didn’t do just to get attention.

  44. fostina1 says:

    im not 18

  45. Imaginary_Friend says:

    I know it’s wrong, but it’s hard not to be amused by this kid. Just look at that Wired picture: Comcast got p0wned by a pot-smoking high school dropout. His mom’s fucking raffia floral wreath and Glade air freshener are in the background! I may die laughing.

  46. @fostina1: and you probably did’nt do it either but the whole krew that did is under scrutiny at the moment. These kids deserve the time in club fed they will get. I would not even insinuate you were involved because anyone even remotely taking credit is probably being tracked by the feds.

  47. Crymson_77 says:

    @tawni: Funniest part is that they will probably end up in low security and get to play tennis and do underwater basket weaving for a few years for this…

  48. Hairyback says:

    @akede2001: Yes, and then I can bunk with you in your parents’ basement?

  49. And, as usual, two wrongs make a right!

  50. Hairyback says:

    @Crymson_77: I hate Comcast. I also hate the electric company, but I don’t come over to your house, pull your power lines down and say “Fight the power, bro!”