Tier 1 voting is over (we’ll get a nice standings chart up soon). Now it’s time for things to get more intense, now we’ll have some real competition. This is Round 33 in our Worst Company in America contest, Comcast vs The American Arbitration Association.
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This is a post in our Worst Company In America 2008 series. The companies nominated for this honor were chosen by you, the readers. Keep track of all the goings on at consumerist.com/tag/worst-company-in-america
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Why go back to the crappy polls?
AAA all the way.
In my experience, Comcast employees don’t even TRY to do their jobs. It’s like they have no motivation.
I’ve stayed on the phone for hours being transfered from person to person…
Comcast you get my vote.
Still a dead heat, but AAA is still behind 93 points. Going to be tough to make that up this late in the race.
Descriptions from the first round of voting:
@nequam: I think it’s possible that you could be more wrong, but you’d really have to work at it.
I voted Comcast, but I had to do it eight times before it went through. Damn.
I must admit I know next to nothing about the AAA. But to those saying you can just cancel your service with Comcast…Comcast has a monopoly on lots of areas/cities. Somebody find me cable internet (not DSL) in the Houston area and I’ll bake you a cake.
I voted for Comcast because I am currently trying to get the $85.76
they stole from me. Here’s my story: I used to pay the Comcast bill
online with my credit card when I lived with my old roommate. The
account was in his name, and I would pay the bill every month,
sometimes online with my credit card. I never signed up for auto-
pay. After my roommate and I moved into different homes, I called
Comcast and they assured me I would not be responsible for paying
this bill since it is not in my name and I have no control of it.
My old roommate moved to a new house, and set up a new account with
comcast at his new home. I moved to a new house and set up Speakeasy
(Comcast is not available in my neighborhood). My old roommate was
charged a service fee for setting up a new account with Comcast. He
missed a few monthly payments, and guess who’s credit card was
charged for his bill when he didn’t pay? Mine. How did Comcast
access my credit card information? Good question. I asked Comcast
why they charged my card, and they said that was the card they had on
file for that account, even though this was technically a new account
(which is why Comcast billed a new account set up fee).
I filed a fraudulent charge with my bank, WaMu, and WaMu denied my
claim saying that I had paid this bill before, so I had authorized
them to charge my account because the services were not disabled.
Um… what? I don’t live at the new account’s address, and I never
have, nor had I ever authorized them to automatically charge my
card. Good job, WaMu… way to protect me from fraud.
The sad part is everyone I have spoken to at both WaMu and Comcast
are sympathetic to my situation, yet no one can refund my money. I
don’t want sympathy… I was my stinkin’ money back!
- Stacey