eHarmony won’t let Morgan’s mom join until she proves that she’s really divorced. She tried to join last year, but was rejected because she was only separated for seven years, and not divorced. Now that her divorce is final, she wants to register without spending another hour filling out eHarmony’s “scientifically proven” matching questionnaire.
Morgan writes:
Hello Consumerist. My mother, separated for around 7 years, applied to join eHarmony last year. She took the hour-and-some long questionnaire only to find she was rejected because she hadn’t gotten the divorce yet. Well the divorce was finalized last year, and my mom was interested in joining eHarmony again. She sent them the following message:
To EHarmony
I was rejected when I was separated. Now I’m divorced. How can I change my status without retaking the questionnaire?
Thank you for contacting eHarmony Customer Care.
We’re so happy to hear that you are thinking of using our service. It’s a pleasure to assist you in changing your marital status. Since you are divorced, please reply with the county and state of your divorce proceedings, the name of the judge, and the date your divorce was finalized. We hope you understand that this information is very important in order to protect the integrity of our matching process. Once this information is received, we will be very happy to reset your Relationship Questionnaire for you. You will need to retake the questionnaire so that we can accurately assess your relationship needs and provide matches who are deeply compatible with you.
We look forward to helping you find the love of your life.
Sincerely,
Yan V.
Customer Care
eHarmony
To EHarmony
Wow. Nevermind.
“Wow” is right! I guess those Chemistry.com commercials weren’t exaggerating!
Morgan
Anyone want to date Morgan’s mom?
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@HOP: It isn’t “sad” a tall. I know so many ppl that have met and dated ppl from sites like these. It is super mainstream now! get a clue!:P
I’m like the guy in the chemistry.com commercial
“Nope, still gay.”
I used Match.com (they own Chemistry.com BTW) and ended up finding my boyfriend of 6 months now
@deb35802: So is judging. Unless you’ve got a beard, a gown and encourage fathers to hack the hearts of their own sons out as tribute. Troll.
It would be irresponsible of eharmony to NOT react the way they did. Bravo for them. As creepy as their service is, at least they seem to be making absolutely sure that they won’t be matching anybody with a married individual. I would be extremely mad if I met somebody through their service and it turned out they were still married.
Be careful of Eharmony – I signed up, was on for one month, didn’t like the service, cancelled,
and one week later I’m getting a “free” subscription to a magazine I did not ask for…
RL friends are your best bet to find that special “someone”
eHarmony accepted me once, which is scary enough. But once I got in and paid my $$$, they matched me with 3 people 90+ miles away, two of which were no longer single and the third was in the midsts of being on trial (and eventually losing) for insurance fraud.
I went to match.com and found a couple sane people that were at least local.
Best. Consumer. Letter. EVER.
@deb35802: Careful, lil’ Debbie. God loves a good joke and He might make you fall in love with some big ol’ Republican closet case toilet troll.
Don’t hate so much and maybe you’ll find real love.
Good for them, keeping some integrity to the service!
@differcult: “They are protecting their product.”
PEOPLE ARE NOT PRODUCTS.
Also, a Mr. Orwell called for you.
I’ve never dealt with eHarmony, because they’re a) religious and b) discriminatory, plus I think I’m far more likely to meet someone I’ll love by doing things I love than by sifting through the desperate people online; BUT, if they check on divorces without doing criminal background checks, they’re either idiots, or only *trying* to look like they care, rather than actually caring, about the quality of their–*shudder*–”product”.
@ThunderRoad: Similar situation. I tried eHarmony a bunch of years ago. They accepted me, and matched me to a couple of people. None were willing to share a photo, now I understand that it is supposed to be based on mutual values and whatever, but if a guy (I’m a girl looking for heterosexual lovin’) isn’t willing to share a photo, I ain’t meetin’ him for coffee. Maybe my values don’t match up with eHarmony’s. That photo matters, at least to a certain extent.
@ecwis: It’s not about having morals, it’s about being homophobic.
@theblackdog: You and me both … except it would have to have been a girl in the commercial. (Didn’t find my GF through match.com, though)
This weekend, I got to see an episode of Match Game 76 on GSN. One of the contestants, some guy, said that he met his wife via a service “that matches people using a computer.” Don’t you love that turn of phrase? Gene was quite shocked at this, and the audience murmured.
Some people talk about meeting people online as if it was a character defect, which seems a little unfair. Back when I first put the big L on my forehead,I was on eHarmony and met lots of nice people, including my current darling mate (yes, we look like attractive replicants). And though it’s slanted towards people looking for long-term relationships/marriage rather than hookups, EH women I met didn’t mind getting down with Mr. Right Now until a more promising/permanent match arrived. I’m not conservative by any means, nor were most of the people I met. Like in real life, it was dumb luck to get some matches I liked.
I’m surprised eHarmony would bother with this dubious divorce “verification”,they do no verification whatsoever of what you initially enter (how would they know my race, marital status or anything but my standing with the credit bureaus?). How could it be worth their while? They are not in the background check business.
I agree eHarmony has a creepy pedigree and their mysterious “worthiness” criteria is puzzling. It’s overpriced and there are some truly odd results from their algorithm. And their survey thing IS endless and tedious. Still, for me they only had to get it right that once that mattered, I love that woman.