Round 29: Countrywide Home Loans vs Dish Network
This is Round 29 in our Worst Company in America contest, Countrywide Home Loans vs Dish Network. Vote which sucks more, inside...
Here's what our readers said when they nominated these two companies:
Countrywide:
"For creating moral hazard and helping to destroy our economy."
"Poster Child of the subprime meltdown"
"Best Buy has problems, but they're not scamming people out of their homes. ..The only competition to Countrywide is Blackwater"
"The symbolic damage they've done to this country alone oughta be enough."
"for enabling the credit crisis."
"Because 12% of your loans being subprime can cause 120% of your troubles (and nearly wreck the American economy in the process)"
"Who else has been so completely destructive to the entire economy"
"for causing this shitty market by preying on the uninformed."
"what housing bubble?"
Dish Network
"No one has nominated Dish Network yet?"
This is a post in our Worst Company In America 2008 series. The companies nominated for this honor were chosen by you, the readers. Keep track of all the goings on at consumerist.com/tag/worst-company-in-america/
STILL OPEN FOR VOTING:
Sprint vs Hewlett Packard
Blue Cross Blue Shield vs CNN
Gamestop vs Monster Cable
Bank Of America vs Toys R' Us
Toshiba vs Microsoft
US Airways vs Washington Mutual
American Airlines vs Blockbuster
Time Warner Cable vs Radioshack
Wellpoint vs Charter Cable
Dell vs Home Depot
Sears vs Citibank
Wal-Mart vs TJMaxx
Mattel vs ATT
Capital One vs Video Professor
eBay/Paypal vs COX
Apple vs SallieMae
Diebold Vs Pfizer
MTV vs TransUnion
CompUSA vs DirecTV
Target vs Best Buy
Allstate vs Verizon
DeBeers vs 1800 flowers
Starbucks vs United Airlines
Exxon vs Crocs
Google Vs Sony
Ticketmaster vs Wachovia
Facebook vs The American Arbitration Association
Comcast vs Menu Foods
(Photo: Ric Francis/AP)
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Comments:
@AaronZ: I dunno, I'd bet that there are enough cat people lurking around the site that 'free puppies' would get at least 5-10%.
We've been Dish customers for over six years, and DISH EFFING ROCKS. The only problem we ever had was when we moved, the contractor who came to set up the new dish was grumpy and difficult to work with, and aligned the dish poorly (resulting in a weak/intermittent signal). One call to Dish Customer Service had a Dish employee out to fix the problem within about a week, and we've had no problems since.
Dish *adds* channels all the time without raising our rate, and in six years, they've only jacked our subscription rate once -- by five bucks. More channels and no egregious rate increases -- how can you not love that?
I have nothing bad to say about Dish Network, and I would buy Charlie Ergen a beer any time he wants one.
Seriously? 24 votes for Dish? Are those votes Chase Carey and his family?
Also, @fluiddruid: Yay bassets!
Countrywide gets my tick for destroying a lot of lives and homes. As far as i'm concerned, they and Citi should burn in a special place in hell made just for them for taking advantage of the deregulation to go hog wild on the mortgage market like that.
I've been a Dish custie for 5 years going and Ben, I'm going to have to ding you for even thinking about putting them up for the vote. I never had a single problem with my 2nd hand receiver even though it was a pain finding a remote that was compatible, plus it was 65 bucks. The rece finally started to die and I got extremely lucky at a local Walmart. THey had a rece on the clearance rack that went for 50 bucks. Pretty painless save for waiting for a replacement card to get shipped in. I'm eager to see If I can get a larger dish and hardware to get more than the 150 I got now. It's a pain running the extra cable.
Dish rocks. Not an issue in 10 years other than a wayward branch once. That tree is gone now.
Countrywide's involvement in the mortgage meltdown cannot be overlooked though we have been with them for a while and never had an issue. Guess there is something to be said for not being a sub-prime borrower trying to live beyond their means though. 30-year fixed and not overextended...not that hard.
@AaronZ: This is the first round. It's designed to have the heavyweights knock out welterweights, and then have the heavyweights duke it out later.
This goes for everyone who complains about unbalanced matches.
It's called seeding
Countrywide is just awful. Especially when they run their commercials over and over again on Dish Network.
I've been a Dish subscriber for a few years now and have been very happy with their service. Beats the heck out of Suckcast and their exorbitant rates. The only problems we had were "Remote Wars" (we used to fight with the TV to watch a show and found out that if anyone is within 500 feet would interfere with the signal) and got that fixed just by changing the frequency on the remotes because the remotes were set on the standard which was 1. The last thing was that the Square box on the Dish went out so we lost 2 of the 3 satellites, had that fixed the next day at no charge. Dish = Awesome.
We've had Dish Network service for 10 years, and Countrywide as our mortgagor for six. My only complaint with Dish is their software's mild incompatibility with Tivo (gotta reboot the box once a month). The fact that a Comcast truck seems like it's been working at the end of our cul de sac once a week for those 10 yesrs makes me confident that I was right to go with the Dish.
My only complaints with Countrywide are their unavailability on weekend and their lack of detail on their web site. Sure would be nice to find out things about my HELOC -- like due dates.
Personally, Dish Network gets a "harmless"; Countrywide gets a "mostly harmless." Countrywide FTW!
(because I can't vote for "free puppies.")
Dish is one of the worst carriers I have ever worked with.
20+ hours on the phone. Many many calls. Finally I'm getting a refund after I wrote BBB (surprise surprise). But having said that, Countrywide should be a favorite to be the worst of the worst. Personally though, I think Dish could have made it to the final 4. This way they now think they are pretty good. Oh well........
I've been a Dish Network customer for 3 years now and haven't had any problems. I vastly prefer them to Time Warner -- better prices and better service any day. The only thing I don't like is that they lock you in with a 2-year contract, but even that is better than dealing with the constant hassle that is Time Warner.
@Landru: I used to be a Dish Network customer, and I wish I never left. Adelphia (now Time/Warner Cable) made me an offer I couldn't refuse, but I should have.
Countrywide vs. fluffy kittens. Hmm. That's a tough one (rolls eyes).
I would basically say Dish Network since they add channels I do not care for each year and raise my bill for those channels.
I have asked them to add Logo to their lineup, but they only gave me canned form letters.
Countrywide may have affected our economy, but Dish Network is not that friendly to LGBT viewers. You can get LOGO on Directv and Time Warner, but not on Dish network.
If the next fee increase does not include LOGO in 2009, I am moving to cable.
Countrywide's excellent customer service made it possible for me to easily own a home. They didn't sell my mortgage to a third party, and they continue to provide exceptional service and value.
When I was ready to buy, Washington Mutual's home loan center tried to tell me that all I was qualified for was an adjustable rate mortgage. I knew for a fact, that was an absolute lie. Countrywide gave me almost the exact rate that Myfico.com and Bankrate.com said my credit score qualified me for. Closing was easy and affordable. (non-adjustable)
Countrywide RULES.
So they have 12% of their mortgages tied up in sub-prime. So what? They're a huge lender. I'm sure other companies have higher percentages of sub-prime. Poor people and people with less-than-stellar credit have a right to a place to live too. I'm surprised people aren't upset that they didn't cater to enough sub-prime borrowers.
Cake or Death, LOL. I know nothing of Dish, so I'm gonna vote: C) None of the above.
@male roof blower (CFB): that's not the Countrywide logo.
Also... Countrywide is such a huge lender that it has obtained bad loans from second rate mortgage companies that had no business being in the business to begin with.
Some of the blame could be handed to the homeowners themselves... $500 payment a month for a $400,000 loan? Simple math. If it seems to good to be true, it is. There is such a thing as a right of recission. People aren't willing to do the research it takes to be an informed homeowner. They treat it like a cell phone contract or an electric bill. Some borrowers don't even know what their escrow account is for, or how it works. I have very little sympathy for people who are so cavalier with something as important as their home.
@penarestel: The random quotes are the comments from the nomination thread. There are Dish Network stories on Consumerist though:
[consumerist.com]
I left Dish after 7+ years of service, pending upgrades to HD service. I was told I'd have to pay (take-it-or-leave-it) $100 extra for the equipment and monthly fees for the channels, so I switched away. It took twenty minutes, on hold and otherwise; I had to talk to several people to officially cancel, listening to how the first few refused to accept my cancellation (from the AOL playbook, I guess). In refusing to believe me, Dish offered me discounts, price breaks... too little, too late, as I'd shopped for cheaper and "better" alternatives for about a month. But to qualify as a "worst" company? Nah. I used Countrywide several decades ago and was satisfied; all Countrywide did was take advantage of 1999 legislation that allowed it to take advantage and get away with what it did. So... worst company in America? USA, Inc.



























This is a no-brainer....
One of the biggest factors to the subprime mortgage meltdown VS a company people are running towards to get away from comcast.....