Dear Dumb Ass At Best Buy: Fix These Problems Or I Want My $140 Back
This strange little item found its way into our inbox with no explanation or back-story.
We laughed.
Do 11-year-olds really have lawyers?
His handwriting is pretty good, too.
Young man, if you really exist, we're impressed for standing up for your consumer rights at so early an age. While the tone is juvenile, we appreciate the sentiment, although you should learn as you get older that while calling customer service people names might make you feel better, it's not nice and it's more than likely to encourage them to not solve your problem.
Dear Dumb Ass (An 11-Year-Old's Note To Geek Squad) [Digg] (Thanks, Matt from MN!)
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Comments:
impressed by what?
"i demand you fix my software or i will call my daddy's lawyers on you!"
um, okay? (sigh) Frivolous lawsuit in 3...2...
This kid is on his way to not taking shit from anyone.
Does he really think a lawyer is going to take his case for so little money involved? Doesn't he realize that lawyers have quotas they have to meet every month? They have to bill so many hours per month to keep their job. Ever wonder why class action law suits are in the millions of dollars? Turn off the TV and fix the damn computer yourself. And get some exercise to get your chubby little body back in shape.
Is it just me, or are there subtle differences between the handwriting at the bottom and the "11 year old's" note?
by differences I of course meant similarities. (Can we have an 'edit comment' button Gawker Network....pleeeease?)
@whooyaa:
I'm sure your tough guy words will really whip the eleven year old into shape and fix his own computer.
What was the point of this? I'm gonna have my kid write a note for the Consumerist to get their shit together. It's getting old.
I'll give him an A in righteous preteen rage, but a D+ for the "Fix all windows programs" part.
Sad part is he probably knows more about computers than his lawyer totin' dad.
this should have a bad consumer tag. as far as bad consumers go, this kid is a classic example. condescending and pitifully unprofessional correspondence, completely vague and nondescript demands, and lots of completely unnecessary hostility.
if this is real, if this kid actually thinks that this kind of letter will get him any help whatsoever with his computer, then this kid is as stupid as a bag of bricks.
what's sad is that someone is encouraging him in this kind of behaviour. they're not doing him any favours. seriously. sad situation.
Too bad he wasnt smart enough to tell his father not to go to the friggen geek squad...
Someone needs to stop editing his registry and breaking his programs.
Insert your Windows Vista CD into your cd tray. Wait for the programs to install. Money saved: $140
@Malphius: These types of comments are getting old. If you don't have anything to add to the discussion, please refrain from pressing "submit". You are wasting your time typing it, and other people's time reading it.
What this kid really needs to learn is that you catch more flies with honey than with vinegar.
This looks like my brother's handwriting...... Hmmm......
Customer: Fix all Windows Programs please, they are not working.
Best Buy: Okay that will be $159. Now please provide us with your system restore disks and two weeks to complete the task.
Just get a Mac.
Damn, i think my 6yo nephew can spell better
Hey, the tag was "Funny." Yes, it is not an appropriate way to register a complaint, BUT "Dear Dumb Ass" made me laugh. Enjoy the break from stories of people being screwed over.
@whooyaa: "Doesn't he realize that lawyers have quotas they have to meet every month? They have to bill so many hours per month to keep their job."
Not all lawyers. If you're working in Biglaw (i.e., huge law firms representing huge companies) or mid-sized defense firms, yes, you probably have to bill X hours a year to stay in the partnership track. The standard amount these days is around 2200 but it is creeping up.
But small firms like mine, who represent mainly consumers and plaintiffs, no way. I answer only to me and my partner.
That said, I wouldn't take a case like this. Still funny as hell, though.
@akieran: the honey was paying $140 for a repair that evidently was not done. If a 11 year old can pick out bad service at Best Buy what hope dose the company have ?
... The kids vocabulary is rather tame. You should hear some of the stuff I heard back in elementary... sailors would be shocked.
What 11-year old has $140 to spend?
djanes1: I see what you're trying to do here, and let me tell you, buddy, the commenters at the consumerist are far too sophisticated to fall for such an obvious troll...
@Fry: The funny thing is, Gawker Media writers get paid, after retainer, on page views. So clicking onto a link and leaving a comment nets the writer two extra page loads (I think), and as a result, more money. So the "OMG, why is this on Consumerist?!?" comments just encourage more of the same. Ha!
Call me old fashioned, but an 11-year-old shouldn't be calling anyone "dumbass". Best Buy may suck, but no kid that young should be that disrespectful.
@Klaymen: Yeah, I think it's quite obvious that somebody else wrote the line on the bottom as a joke, probably the person who received it at Best Buy.
Ergo, this note was not written by an 11-year-old
Maybe Dad's a lawyer. You go, kid!
Took computer to Best Buy to get it fixed - who is the real dumb ass here?
@spinachdip: consider this 2 more! In related news, pretty funny. Could this really be an 11 yr olds doing? Like the answer to the age old secret about the Tootise pop. The world may never know.
@spinachdip: Hmmm...touchée if you are right... Here's 2 more!
@ThatsMrOffDutyNinja: Everyone knows it's 4. Two licks, a bite, and the inevtiable licking of broken candy off of your hands when it breaks.
I think that the phrase 'dumb ass' all by itself is pretty funny. I could read 'dumb ass' all day long and not stop laughing.
Actually, he is saying "Fix the following programs (All Windows Programs) .....
As in, the following are all programs written by Microsoft, and should have been easy to fix for even the dumbass geek squad.
Not sure which is scarier, that I could read the writing clearly, or that I understood what he meant....
Maybe reinstall the firetrucking OS just might do the trick.
Hey kid, next time don't visit the Russian p_rn site and then try to cover up your crime by randomly deleting files.
@DeadlySinz: Hey, I credit him for some spelling ability. And he put the hyphen between "com" and "puter"? Genius.
An idiot and his 11 year old son.
He writes like future Geek Squad material. (As professional, polite and friendly as a Best Buy's employee)
@Papa Midnight: Please say you aren't being sarcastic about that. Splitting a word between lines (and using hyphens to do so) is entirely ok.
***
At first I was thinking that this was a note from an eleven year old, and that the bottom part was written by his father; but the other explaination given, that it was an adult and someone at best buy has a sense of humour, is more likely.
@ecwis: I dunno, I had really good handwriting at 11 and I still do.
As you have probably guessed, I'm not a doctor.
How can anyone be impressed by a foul-mouthed, threatening, and cowardly anonymous 11-year old!?
The Consumerist has officially jumped the shark.
I hope the people realize this rude and ill-tempered kid is going to be the sales clerk you complain about in 6-7 years.
I want to hire this kid as my speech writer! I've never seen anyone use the words "dumb ass" so poetically.
@Buran: That wasn't my point.
The handwriting from the note is very different from the note on the bottom. And also, it says the note is written by the son of a customer, yet the writer says it was his money. What 11-year-old has $140, and if they did, why would they spend it at Best Buy to attempt to fix a computer!?
@Mr. Gunn: What 11-year old has $140 to spend?
An 11-year old with an allowance and/or a paper route, probably
Should have took that $140 to buy a new copy of XP(or free if you already have one) and install it fresh. All problems now fixed.
The kid's right - they are dumbasses, as is anyone who says they're not.
It's not too early for an 11 year old (in actual or emotional years) to learn that anything you write may show up in the NY Times.
Oh honestly, people, it was supposed to be funny. Try smiling once in a while, it won't kill you.
Ha! Probably was led by his dada, but this is an awesome kid.
Hey kid! Please be my kid.
That's ok, the moron's that work for the Dork Squad at Worst Buy are probably at the same level, so they will understand
An article in men's magazine (Details?) was entitled "Are you raising a douchebag". It had a quiz with questions like: "Are you amused when your daughter Montanna sends back her steak demanding that it be MEDIUM rare".
This child is certainly a candidate.
If truly written by an 11 year old, the child had to be driven to the store by an adult and the computer purchased by an adult. Any parent who allows a letter like this to be given to a store (yes, even Best Buy) should be ashamed.
Kid spells better than most people on here.