Disney Employees Dig Through Trash To Find Couple's Lost Wedding Rings

While on vacation at Walt Disney World, Paul and Karen (well actually just Paul) accidentally threw out their “engagement, wedding and five-year-anniversary rings.” The hotel staff told them it would be virtually impossible to reclaim them, but after the family left, the staff realized the trash hadn’t been compacted yet—so they dug through “bag after bag” of trash until they found the rings.

Back at the Wilderness Lodge resort, executive housekeeper Drew Weaver realized that trash from the Campanales’ villa hadn’t reached the industrial-size compactor yet. He and seven other volunteers donned protective clothing, emptied a parking lot bin and waded through bag after bag of rubbish to find the rings. And they did.
 
“That’s not the first time we’ve gone through trash — oh, no,” Weaver said. “We don’t always find things. Many times we come up empty. But we didn’t this time.”

 
“Disney Workers Recover Wedding Rings Mistakenly Thrown Away” [Fox News]
(Thanks to Robert!)
(Photo: Savannah Grandfather)

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  1. sparklingpink says:

    Wow, thats definitely some great customer service.

  2. SportsCentre says:

    Doesn’t matter, she’s still never gonna let him forget it.
    “Babe, I think I’m gonna chill out and watch the game tonight.”
    “Uh uh. Remember when you threw out our engagement, wedding and five-year-anniversary rings? You’re taking me out to dinner tonight.”

  3. PeanutButter says:

    i bet the housekeepers had a “magical” day.

  4. laserjobs says:

    OMG!!! At Knotts Berry Farm my key came flying out of my pocket on a ride. They shut down the ride for 15 in and scoured the area but could not find them. They said to come back later and check in to see if they had any luck finding them. An hour later I checked and THEY HAD FOUND THEM!!!

    I couldn’t believe how much effort they put into looking for one guys keys. Absoultly incredible customer service.

    Note, these were European car keys that replacements had to be ordered from the factory and I was 1000 miles away from my spare.

  5. Hilton, are you taking notes?

  6. dakotad555 says:

    One time when I was a kid I swallowed a lead fishing sinker. I had to big through my own poo each day until I found it to make sure it passed through my system. I think I would prefer to have to do that again than dig through other people’s garbage. These guys should get a raise. I hope the people gave them a tip or something.

  7. humphrmi says:

    Second post in a week about Disney going above and beyond. Is Disney coming up soon in the Worst Company in America polls? :)

    I’ve said it before, when the Disney machine is firing on all cylinders it really is amazing.

  8. Copper says:

    Holy cow, that’s awesome. Go Disney World!

  9. ironchef says:

    They deserve great pat on the back for going that extra mile.

    That’s way beyond the call of duty.

  10. I once went through the garbage of the 200 room hotel where I work to find a copy of a newspaper the guest threw out with an important phone number on it. Took me 3 hours. He gave me $2. After a while it just becamse about the mission….

  11. FightOnTrojans says:

    @laserjobs: As a former KBF employee, I’m happy you got that level of service. Obviously, these were frontline employees that searched for and found your keys, because the management there… well… their competence in the actual operation of a theme park leaves a little something to be desired. Oh, and they treat their employees like sh*t and pay them crap wages, so the fact that they had the motivation to actually look for you keys is quite surprising.

  12. Crazytree says:

    slavery = good customer service!

  13. Roundonbothends says:

    Kudos to Drew and the volunteers! This is the America that I love.

  14. juri squared says:

    We went to WDW on our honeymoon and my shopping bag fell off in the Haunted Mansion. They told me to stop off at guest services at the end of the day after they could do a walkthrough on the ride. Sure enough, I got my bag back, but a small pin had fallen out.

    I really liked the pin so I went back to repurchase it the next day. I mentioned my story while chatting with the sales lady and she replaced it for free.

    This was just one thing they did for us on our trip. Disney may be a lot of things, but they have the best customer service I have ever encountered.

  15. LiC says:

    One day, a tourist walked up to me and said “Excuse me, but where does the trash go?”

    I looked at him and decided he was a harmless crazy, and started to explain that our trash was taken away by Tinker Bell at night, who probably dumped it on Wendy’s front lawn. But he interrupted me and proceeded to explain that he had accidentally left his credit cards on his tray when he threw them away. Stifling a sigh, I and my buddies said we would get a manager. There was no way in hell we were going to dig thru the trash.

    Manager comes up, (Who was fresh out of college, named Chad, worshiped Disney, and wanted us to scrape gum off the underside of tables when guests weren’t looking) speaks with the lovely gentleman, and his wife, and then turns to us. “Has the trash been compacted yet?” he asks. His eyes pierced our souls.

    “No,” we whispered. It accumulated in a big bin which we then pushed to a trash compactor. We threw the bags in when it got to be about 10 feet tall, ‘accidentally’ flinging some kind of moisture that accumulated on the bottom of the bags at each other. Good fun.

    “Well, lets go find it!” And off the overzealous Chad charged, leading the way BACKSTAGE to our pile of cheap plastic bags, plates, cups, and food mixed together to look like vomit.

    Luckily, the trash HAD been compacted. When the manager went back to explain, the couple explained FURTHER that what they had lost were the SPECIAL credit cards you can request from your Disney Hotel to charge ALL your DisneyWorld purchases to your credit card.

    Those are easily replaced. Thank God. I think he would have made us dig in the compactor for them.

    Then there was the time some random guys, 20s or so, came up and told us they’d left $3,000 cash on their tray. Dennis ran backstage like his pants were on fire and Chad barely made it in time to pull him out of the compactor. Dennis was such a skinny guy, he got into street fights in downtown Orlando for the extra crash.

    I worked at a Disney restaurant and we had to do this all the time for people who’d left their credit cards on their trays.

    Trust me, this shit happens all the time at the higher end hotels (Wilderness Lodge). Find a story about this happening at Pop Century or one of the All Stars. You’ll prob find it there too.

  16. Chris Walters says:

    @jurijuri: What a brilliant idea—I’m going to “accidentally” drop something on the Haunted Mansion ride so I can do a walk-through after hours.

  17. LiC says:

    Oh yeah, and if you’re wondering what the employees get for doing this, it’s a Snow White and the Seven Dwarfs pin. Yes, one of those stupid Lanyard pins for pin trading you see. (I do have one, that’s what they were giving away 3 years ago)

  18. kurtisnelson says:

    I live in Orlando and have an Annual Pass. I am always impressed by Disney, but this outdoes themselves. @LiC One word- stupidguesttricks.com
    @Chris Walters If you lose something off the side, you won’t get to do the walkthrough. Would break the magic :)

  19. AcidReign says:

        I’d welcome an after-hours walk through the Haunted Mansion. When we went on that ride, the car stopped about every ten feet. A voice would ring out: “The spirits are experiencing technical difficulties! Please stay in your DOOM buggy!” Naturally, I had been sucking down high-priced Disney carbonated/caffeinated sugar all day, and had a WAY overfull bladder. Oh, God! I literally had to crab-walk to the bathroom, after the ride! That said, Haunted Mansion is probably the coolest thing about the Magic Kingdom, once you discover that you won’t be allowed to explore Cinderella’s castle and look off the balconies…

        I did enjoy talking to the Disney employees. They seem to really put an emphasis on being cheerful. That, both times we went to Disney parks, it was during an Autumn cool snap. I think the 45-degree temps put the Florida natives in a good mood!

  20. Crazytree says:

    protip: don’t throw your wedding rings in the trash

  21. Crazytree says:

    @laserjobs: a girl got killed at Magic Mountain in CA because some dumb tourist lost their wallet… and the ride was not shut down properly.

  22. Darkwish says:

    Good customer service, but really, how the hell do you manage to “accidentally” throw away 3 sets of rings like that???

  23. Kay Bee says:

    I lost upper and bottom retainers in closed Green case in at Universal – Islands. First week with ‘em. The first week looking guy said he’d look, but I don’t think he did, I came back hours later and nothing.

    In retrospect I should’ve offered 20 or 40$. Even if it was a friend’s money. value 500$

  24. aristan says:

    @AcidReign:
    It costs extra ($60), but adults can book a “Keys to the Kingdom” tour. It goes into the backstage areas and teaches you about all the interesting stuff Disney theme parks has done. They show you thru the Utilidors (WDW’s basement & storage/costuming areas), cut you into lines at rides so you can learn how the rides & animatronics work.

    Oh, and they give you lunch at the Harbor House too.

  25. Norcross says:

    Growing up an hour away from Disney World in Florida, I see a lot of the people that work for Disney. It’s almost cult-ish. They all take the happiness mentality to heart. I sometimes wonder if they’re medicated.

    They seem to almost always go above and beyond for people. It’s refreshing.

  26. davere says:

    @LiC: It sounds like you were sort of forced into that situation.

    I have quite a few friends who are cast members at WDW and even though they don’t get paid nearly as much as they should, they love their jobs and they love creating that “magic” (ie. excellent customer service) for their “guests.” So I was not surprised to read this story, but glad to hear that Disney’s quality of service is still alive and kicking.

  27. TuxRug says:

    How did he lose all those rings? 1-2x engagement, 2x wedding, 2x anniversary. That’s 5-6 rings, most of which would be on their fingers. Did they take ALL of them off to get them cleaned, put them in a manilla envelope next to another full of junk mail, and throw away the wrong one? At least he didn’t have a macbook air too.

  28. @ironchef: Yes they certainly do but I am going to wait until they shower first.

  29. I can’t bash Disney customer service. They go above and beyond whenever they can. Granted, this means the employees are treated with extreme strictness (kind of sucks, I have family members who work for them), but it makes any vacation completely enjoyable. I’m glad this couple got back what they needed.

  30. Buran says:

    @FightOnTrojans: You can’t put a wage on common decency. Either someone’s going to care or they won’t, no matter what they get paid.

  31. ShariC says:

    The same sort of strict “conditioning” of employees is the norm in Japan. The main difference is that it’s utterly soulless. People smile and go through the motions, but it’s rigid politeness. Most tourists can’t really tell the difference. At least it sounds like the Disney employees are a bit more into it and genuine about doing a sincerely good job being friendly (at least in some cases), rather than being trained like soldiers to follow customer service protocol with dead eyes, fake smiles, and exaggerated bowing.

  32. Falconfire says:

    I have had many experiences with Disney on vacation that have proven to me they are wonderful.

    1) While away for my friends wedding at Disney, we ended up at the best mans hotel till almost 2. At that late a hour we had to pray we could get a bus to Downtown and still be able to make it to our hotel otherwise taxi time. The busdriver for the downtown stop actually drove us to our hotel without even saying a word. We tried to tip him but they are not allowed to take tips sadly.

    2) When going home from that same trip, we missed out “Magical Express” bus since it was one of the ones they use for the cruse line, and not a standard ME bus. Our hotel manager pulled 60 dollars out of the register and called a cab for us to Orlando without even giving us a hint of a attitude, apologizing to us for what was basically our mistake. Again refused my tip no matter how hard I tried. (after this trip I sent a email to Disney commending both of them with the hope they might get some reward from their bosses)

    3) On our Honeymoon, 6 months later, they practically showered us with stuff. Free deserts and champaign, all kinds of certificates autographed by “Mickey and gang” etc. There was not a day the entire week we didnt get something from a staffmember because it was our honeymoon.

    Needless to say, despite not even being that into Disney these days, my two trips to WDW have been two of the best trips my entire life. I didnt once worry about a thing while I was there, which is rare for me.

  33. flidget says:

    Paul owes somebody a gigantic tip.

  34. 3drage says:

    My first vacation in about 5 or so years was to Disneyland a month or so ago. I have to say that the escape was one of the best things I’ve experienced in a long time. This just makes me feel that much better for spending my money at Disneyland.

  35. LUV2CattleCall says:

    @Crazytree:

    Or, even better, don’t take non-essential valuables with you while traveling!

  36. kippihax says:

    Disney has given me fantastic customer service as well. We had to catch the “Magical Express” bus to Port Orlando for a Disney Cruise.

    My wife wants to go shopping at Downtown Disney three hours before we’re supposed to catch the bus. Every fiber of my being told me this was a bad idea.

    The buses are supposed to run every half hour. We wait for an hour without seeing a bus to our resort. Finally a bus shows up. The bus is supposed to hit six stops before our resort. We have fifteen minutes to make the cruise bus. We explain this to the bus driver. The bus driver drives us directly to our resort and refuses a tip. We made the cruise bus with time to spare. Because of the bus driver’s act of kindness and the fantastic customer service we received on the cruise, we’re doing a longer Disney cruise this year.

    I wish more companies understood that good customer service breeds loyal customers and loyal customers spend more money.

  37. BugMeNot2 says:

    Pfth. Big deal. We’ve dug through lunch trash for a fellow student’s orthodontic retainer. :P

  38. JeffM says:

    Goodwill++

  39. joemono says:

    Fuck, am I supposed to buy my wife a 5 year anniversary ring?

  40. Nekoincardine says:

    Disney always seems to get it good here. For all the complaints about, well, every other piece of their business, I have yet to see anyone really run a theme park quite like Disney does. We’ve never had special incidents of this sort, but Disney somehow manages to make its staff get a sincere niceness. As an ex retail slave, I have to wonder what their secret is. Then I make a guess. They look at who they’re hiring. It’s the kind of person who can keep a positive outlook when they’re bored out of their skull. It’s the kind of person who knows the day is going to be repetitive, but still looks forward to the inevitable guest who breaks the monotone – even if it’s a truly strange request. It’s the kind of person who really believes that if the customer comes out happy, then it all works out.

    I know there’s a couple conspiracy theories about the Worst Company in America thing, but I’ve never had anyone complain about Disney’s customer service at their parks. It’s just all the other things that seem to draw the ire, like modifying the rides.

    (I still think Disney should just take those old 360 degree cameras from the Circlevision shows, go through every ride they’re about to shut down or significantly modify with them, throw in as much trivia as they can to fill a cheap DVD some, and sell it for like $20 at the gate. Cedar Point does just this, and it’s awesome.)

  41. davere says:

    @Falconfire: Writing a letter to guest relations is the right thing to do. Those comments WILL be shared with their leads and they will go into their files. It will help when it is time for promotions and such. I can assure you that your letters were shared with the cast members as well.

    As for tipping them, here’s a secret. They must refuse gifts and tips…. 3 times. After the 3rd time, they can accept it.

  42. This is a pretty good story, glad to hear some companies still know how to take care of their customers and I’m not surprised it’s Disney.

  43. Wow! Way to go! Anytime I get great customer service, I always make a point to write a letter to management …

  44. Goodnightbabytron says:

    @davere: That’s a great piece of advice (regarding the 3 refusals). I had a fantastic time with my kids at Disney 2 years ago and on 2 occasions tried to tip a person who went above and beyond…both times I offered twice and was refused twice. Wish I’d known that fourth time is the charm because those people earned more than the kind email I sent later. We’re going again next spring and I’ll be sure to remember the Rule of the Third Refusal.

  45. Ilovemygeek says:

    I worked at Disney back in college when Animal Kingdom first opened, want to know how to spoil magic real fast? Try explaining to a car full of Brazilian tourists why the Dinosaur’s head fell off mid-ride on Countdown to Extinction…

  46. NoWin says:

    @TuxRug: The couple is from the city where I work.

    They stayed in a villa for the week, and the night before they were to leave for home, she took them off and put them in a “paper towel bowl” next to the kitchenette sink….wife said hubby is a neat-freak, and tossed the paper towel in the trash when he was picking up that night….

    I’d tell the wife to go buy a small ring purse to use for such travels….

  47. S-the-K says:

    Considering Disney employees are union workers, I’m *really* surprised they went that far out of their way for a guest. Two gold stars for them!

    Since he probably can’t easily give them a gratuity, a glowing letter of gratitude to management would be a minimum.

    Or maybe a EECB praising the employees? :-)

    As for Disney as “worst company in America”, I think one should separate the executives driving the company into the ground from the employees who try to save the company’s image with their interaction with the public.

  48. crapple says:

    Good on Drew and crew…but they deserve at least half the value of those rings as a reward from the customers. There are some things that I think are too much to ask of employees and wading through days worth of garbage to correct a customer’s mistake is one of them. I can’t imagine the stench after at least a few of those bags had been in a hot dumpster – it’s been about 75 here in Atlanta for the last week, so I’m betting 85-90 in Orlando. Ugh.

    And this distaste is coming from someone who used to pickup dead bodies as a summertime college job.

  49. dlmarcou says:

    Way to go Disney! You can say what you like about Disney and its theme parks. They’re expensive, hot, crowded, etc., but they are always fun, and their customer service is usually stellar.

  50. annelise13 says:

    I’ve been to DisneyWorld three times in the past three years (it’s a long story), and the customer service has been wonderful every time. Everyone is polite, seems happy or at least content, and is always helpful. Going to another theme park soon after one of the trips really brought home the difference.

    The only instance where I was treated badly on one of my trips was by an employee of another industry we all love so very much – an airline employee at the hotel who told me my flight had been cancelled and I should’ve gotten to the desk hours before my 6:30am bus appointment to find that out. After panicking the entire way to the airport, I found out my flight was on schedule.

  51. vllygrrl says:

    Count me in on the Disney bandwagon. We go yearly, because every trip something extraordinary happens. One memorable occasion, my then 2 1/2 year old son decided to puke all over me in front of a castmember in a gift shop. The staff was great – they helped me clean him up, and then insisted I pick out any shirt in the store to replace my yucked up one. Free of charge!

  52. overbysara says:

    @k8supergrover: 2 DOLLARS???

    for 2 dollars I would have grabbed it back, ran, and thrown it in a fire.

  53. SpenceMan01 says:

    I drank the “Disney Kool-aid” years ago. This is just one of the many reasons that I’m such a fan.

  54. SacraBos says:

    @dakotad555: That wasn’t a toy fishing rig from China, was it?

  55. Superawesomerad says:

    @Crazytree: Explain to me how it’s the guest’s fault that some dumb techie didn’t turn off a ride properly.

  56. Mr. B says:

    I can only imagine what would be an appropriate tip in this situation.

  57. Hoss says:

    Condom, condom, tissue, newspaper, condom, tissue, condom, diaper, half sandwich, condom, beer can, tissue…………….tissue, cond….ahhhhhhh! HEY BOSS RINGS!

  58. lautaylo says:

    What a great story! Rings are just “stuff”, but it can be pretty emotional to even think of losing a wedding band. Kudos to those hard-working WDW people! Even if they did it just for the job, they made a difference to someone.

    @joemono: No – not all women expect that. It wouldn’t hurt to do something special, though. :)

  59. Peeved Guy says:

    Took the famliy to WDW last year for the first time. I have grown so accustomed to crappy customer service everywhere I go that I could not get over how polite and helpful every single employee was.
    example: We sat down for a snack and the guy that was cleaning up the trash started smiling and waving at my then 1.5 year old, no biggie. He started a conversation with us about our stay (where you from, how you like it, etc.) and the next thing we knew he was running off to get us some of those Fast Pass tickets that were good on ANY ride and didn’t expire. It was a small gesture (I can only assume that each employee or department is allocated a certain amount for goodwill gestures such as this), but we really appreciated it since it was totally out of the blue. He did it just to be nice.

    We are really looking forward to our next trip.
    How hard is that for companies to understand? Even good customer service will guarantee repeat business.

  60. The Porkchop Express says:

    @PeanutButter: I hate that. I don’t wanna have a magical day.

  61. FeeBeee says:

    This story makes me a little teary-eyed! I’m such a sap.

  62. @Crazytree:
    is it the dumb tourist’s fault that the ride was not properly shut down? ummmmm…i think not.

  63. FightOnTrojans says:

    @Buran: Yes and no. The place tries so hard to be Disneyland, and at the same time they try not to be DL. They approach employees with the same premise: We have sh*tty wages, but you get a chance to be a part of something magical. Disney delivers on the magical, KBF doesn’t. It got so bad, that employees created a web bulletin board where they could post their gripes. Guess what? The (mis)management went on a witch hunt trying to find out who owned the website, and forbade all employees from visiting and posting on the website. How they could regulate what you do on your own time, I don’t know, but they tried. Even the most ardent “Knott-zi” can become a jaded employee in that environment very quickly.

  64. coraspartan says:

    Disney does have amazing customer service. They bust their butts to make sure every guest is happy.

    We lost our rental car keys at Epcot last year and I was practically in tears. I called a friend who helped us plan our trip and she said to go to guest services because they might have them. Sure enough, they did! And they acted like it was no big deal. It saved us a ton of grief.

    Only at Disney can you lose your car keys on a huge multi-acre property and expect to find them waiting for you at customer service!

    Disney rocks.

  65. Five year anniversary ring?

    How many more ways can the jewelry industry convince you to buy superficial unnecessary things?
    Why not get a ring for every day that you know each other. A 5 year two month three day ring etc. etc. until you have so many rings that every finger and toe is covered in rings.

    Isn’t it enough to waste thousands of hard earned dollars on one dumb rock that society has deemed to be more valuable than other rocks? Now we need anniversary rings too?

    Nice story though.

  66. savvy9999 says:

    @joemono: If not a ring, then something. I gave my spouse a necklace from the same designer as her ring. Only a couple hundred bucks, nowhere near what the ring/rock cost. Was a total surprise.

    Know what she got me? Nothin’, although repayment was received in full later ;)

    Me, FTW!

  67. Tankueray says:

    I used to work at EPCOT and Animal Kindgom. While many Disney employees are union, many others are college students on an internship. If they’re old enough to be in college, good bet they’re in the college program. They pay you $6/hour and take your rent for an overcrowded apartment out of your paycheck so that you have very little to spend afterwards. The international college students are crammed four to a bedroom in their apartments.

    When I was there each cast member got three slips from a notepad that had Pinochio (sp?) on it called “no strings attached”. We would use those to comp things to guests. Once I saw a kid running around with no shoes on (big no no in the parks) and I asked him to put them on, his mother told me that his socks had gotten wet and they were giving him blisters. I took him to the medical services area and asked him what his favorite animal was. While he was getting his blisters bandaged, I went and got him a pair of socks with the animal on it. No strings attached can be used for just about anything except Winnie the Pooh merchandise. We would give them out to any guest that complained or just take them into the shop and get what they wanted. Hint: If you actually ask for a no strings attached, you wont get one. You’ll get sent to guest services as a gift seeker and you may be asked to leave the park. It’s pretty easy to tell if people are complaining just to get something for free.

    It was a decent job, but management sucked, you couldn’t get a promotion unless you were sleeping with a manager. I had to work 60 hours a week at Disney and Sea World just to make my rent. I loved the kids though. I had to come back home because my grandfather had his third heart attack and his second triple bypass, Sea World said take all the time you want, Disney said if you leave now, you won’t have a job when you come back. And this was the slowest time of the year.

    Now Sea World was great to work for, I got free beer, they gave me as many hours as they could (they could only give me part time). I got into sea world and Universal for free and got family passes. My manager even got me a case of Ziegenbock (only brewed and sold in Texas) for Christmas!

  68. PaulMorel says:

    He better have left a pretty darn big tip. I’m thinking at least $1000. I mean, these people just saved you how much money? You would have at least had to re-purchase two of those rings …

  69. Shadowfire says:

    My fiancee and I are getting married next month, and going to Disney World for the honeymoon. And I know that if I lost my wedding ring in the trash, she would kill me.

    I mean, really… in the trash?

  70. lincolnparadox says:

    This level of customer service is adequate penance for EuroDisney.

    Kudos, DisneyDrones. The Mouse may have swallowed your souls, but he obviously left your hearts intact.

  71. TruPhan says:

    This is great to hear, and I always like to see good news on Consumerist. Here’s hoping to more stories like this!

  72. kumajoe says:

    True story: I lost my braces (retainers) in a Disney restaurant. I took them off and wrapped them in a napkin so that I could eat. Went to wash my hands after the meal and they had cleared the plates by the time I reached my table. They dug through the garbage to find em. I was 14 at the time.

  73. j-yo says:

    People are so accustomed to crappy or at least indifferent service nowadays that when someone actually makes an effort for you, as they do at Disney, it’s a huge deal. I have never encountered a grumpy employee there, even when the place was packed to capacity. I could care less about the rides and shows, but I do enjoy taking my family there and the great service is one of the reasons.

  74. Raziya says:

    @Shadowfire: You’re right. I would kill you.

    Seriously, how does that happen?! I can see one maybe slipping off, but losing them ALL?! o.O

  75. Superawesomerad says:

    @suburbancowboy: Hey man, these days it’s better than even money that a married couple [i]won’t[/i] make it to their 5-year anniversary.

  76. whans2007 says:

    Nice!

  77. catastrophegirl chooses not to fly says:

    @falconfire and davere:
    i worked there for 7 years in guest services:
    most of the time cast members [employees] won’t accept a tip even after the third time it’s offered unless you do it in front of other cast members. if they don’t have witnesses and management finds out, it could be deducted from their paycheck and donated to charity.

    @coraspartan: we kept EVERYTHING that wasn’t obviously trash in lost and found. and i mean OBVIOUSLY trash. we had a golf tee in there once.

    but if you really appreciate the service, you can do better than a tip. i once replaced a stuffed plush tigger for a little boy. after his family wrote a letter to disney i got two letters signed by disney vice presidents. i included copies of those letters with my references for the job i have now, making 4 times as much. i am NOT officially qualified for the job because i never completed my degree but i am convinced that those letters helped me get the job