Round 26: Gamestop vs Monster Cable

This is Round 26 in our Worst Company in America contest, Gamestop vs Monster Cable. Vote which sucks more, inside…

Here’s what our readers said when they nominated these two companies:

Gamestop:
“(ooh i fucking hate Gamestop…)”
“They sell opened games as brand new, mark up the price on most Nintendo DS games by 5$ (hello 34.99 for Professor Layton and the Curious Village, MSRP 29.99) not to mention selling tons of scratched up, used games for 5$ less than the new price of a game. Another thing they do is frequently sell pirated games, especially when it comes to Game Boy Advance games. They have no policy against checking for or selling pirated games, and the employees are not trained to check for pirated games. They do not check or clean games that are traded in, they just put them on the shelf as they get them, so when you buy a used game there, you are basically getting someone else’s junk.”

Monster Cable:
“Can we have a “worst consumer” category, so I can nominate the people who do business with paycheck lenders, buy Monster cables and those horrible Crocs?”
“Monster Cable. People do actually buy their products, they are actually overpriced and mostly worthless. But most importantly, they sue everyone who uses the dictionary word “monster”. My favorite lawsuit? Suing Mike Shkolnik who sold stuffed monsters online in his “Monster Shop” at monster.biz”

This is a post in our Worst Company In America 2008 series. The companies nominated for this honor were chosen by you, the readers. Keep track of all the goings on at consumerist.com/tag/worst-company-in-america/

STILL OPEN FOR VOTING:
Bank Of America vs Toys R’ Us
Toshiba vs Microsoft
US Airways vs Washington Mutual
American Airlines vs Blockbuster
Time Warner Cable vs Radioshack
Wellpoint vs Charter Cable
Dell vs Home Depot
Sears vs Citibank
Wal-Mart vs TJMaxx
Mattel vs ATT
Capital One vs Video Professor
eBay/Paypal vs COX
Apple vs SallieMae
Diebold Vs Pfizer
MTV vs TransUnion
CompUSA vs DirecTV
Target vs Best Buy
Allstate vs Verizon
DeBeers vs 1800 flowers
Starbucks vs United Airlines
Exxon vs Crocs
Google Vs Sony
Ticketmaster vs Wachovia
Facebook vs The American Arbitration Association
Comcast vs Menu Foods

(Photo: Getty)

Comments

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  1. fluiddruid says:

    I have to root for Monster Cables. Their entire business is based on lies about the superiority of their product and is then sold at very high prices to cement the illusion of higher quality.

  2. milty45654 says:

    This is actually a pretty good matchup. Going to be interesting to see how this one plays out.

  3. OminousG says:

    I want to vote for both!
    but went with Monster Cable, can’t top trying to compare your component cables to diamond jewelry

  4. mk says:

    Have to go with GameStop on this since at least with Monster Cables there are good, cheaper alternatives. With GameStop, there’s not much choice.

  5. BoC says:

    This was a close one, but I ended up going with GameStop. My reasoning is, Monster Cable is very easy to avoid (monoprice) and I won’t need to get cables very often.

    GameStop, on the other hand…

  6. katra says:

    I’ve visited a Gamestop once, while visiting an out-of-state friend. They sold me an opened game as new, which I didn’t realize at the time.

    I spent five minutes arguing with the guy who was ringing me up because no, I didn’t want their free little punch card thing or whatever it was. He would not let it drop after I said no. It was free! I didn’t want more cards in my wallet, no thank you. But it’s free and you can save, blah blah! There aren’t any gamestops in my hometown, I would never use it again, no!

    That seriously went on for five minutes. Maybe I should have just taken the stupid card to shut him up, but I didn’t appreciate the harrassment. Looking back, I wish I’d thrown the game at him, walked out, and purchased it from another retailer.

  7. silencedotcom says:

    This one is a tough one, I hate both companies and will avoid them at all costs. I would have to say Monster Cables though. Their markup is insane, and their cables aren’t anything special above what you can get for a 1/3 of the price.

    GameStop does, however, blow hard.

  8. AstroPig7 says:

    Meh, once digital content delivery becomes commonplace, GameStop’s business model will generate smaller and smaller profits. It’s difficult to (legally) cut the publisher out of the sales loop without a physical product.

  9. sleze69 says:

    There are so many cheap alternatives to Monster that they shouldn’t be doing as well as the polls currently show. I guess being sue-happy is making the difference.

    I still voted for Gamestop.

  10. linkura says:

    Gamestop for sure. Used to work there and if you think it’s bad to be a customer there…. The employees are treated even worse.

  11. Jaysyn was banned for: http://consumerist.com/5032912/the-subprime-meltdown-will-be-nothing-compared-to-the-prime-meltdown#c7042646 says:

    Never been in a GameStop. I usually only buy games I’d want to actually, you know, own. I hate litigious companies however, so Monster gets my vote.

  12. pine22 says:

    i dont like how gamestop sells “used” games for so much, but i do like picking up older, rare games (those hard to find rpgs) they have for cheap there. and theres always alternatives for gamestop, you can buy video games everywhere.

    i have to go with monster cables, because they pretend to be better than everyone. gamestop sells videogames comparable to other retailers, while monster cables are marked up like crazy.

  13. rmz says:

    I have a confession.

    My father bought a $200 Monster Cable brand power strip at Magnolia Hi-Fi a few years back. I tried to convince him why it was a bad idea, but the salesman hooked it up to some kind of meter to show the “noise” in the power between a standard power strip and the Monster one, and he was persuaded after being told that standard power would result in a worse picture.

  14. ironchef says:

    Monster cable was designed for graft. Monster is my vote by far.

  15. Suttin says:

    I used to work for EB Games, and they are owned by Gamestop.

    If you look at their price tags on them, its really easy to tell if it is used or not. If the tag is white, then it is new, if the tag is yellow, then it is a used game. There is no way for someone to put in a used game as new because it will show up in the logs that they got more than the normal number of shipments a day, normaly one.

    If you ask kindly, the employe will normaly let you look at the back of the disk before they sell it, and if you see a scratch on a new game, they will pull another.

  16. rmz says:

    I’m curious about something, for all of the people who voted for GameStop, by the way.

    If you want to pick up a new game without using the internet, where do you typically go? At least in my area, the only options for purchasing new games are GameStop, Best Buy, Target, and Wal-Mart. Target has a very small and unreliable selection, Wal-Mart is similar and is Wal-Mart to boot, and Best Buy usually has an OK selection but it’s Best Buy. It seems from my point of view that GameStop is the only option unless I want to buy online and either wait a week or get reamed on shipping prices.

  17. dry-roasted-peanuts says:

    @BoC: Good call. Plus, I’ll buy more games in a year than cables.

  18. Part-Time-Viking says:

    As much as I would have loved to vote for Monster Cable, I couldn’t bring myself to do it after the treatment I got when trying to buy MGS3 from Gamestop. The clerk refused to sell it to me because it was a PS2 game and that “Only gays play the PS2, get an Xbox and wait for the game to get ported”.

    How Monster overcharges for their product is criminal, but Gamestop pissed me off. So they get my vote.

  19. @rmz: I too have a confession. I use to work for Circuit City and would sell these overpriced crap cables to people. The worst was their premium line of RCA cables. Nothing scream rip off more then $120 RCA cables. Lord forgive me for my sins!!!!!

  20. Starfury says:

    I voted for Monster. Overpriced cables and their willingness to sue did it for me. As far as Gamestop: There are a LOT of places to buy games new and used. Target has the same selection, so does Amazon, eBay, and a bunch of other stores.

  21. Gaambit says:

    As a former Gamestop employee, I had to go with them. The constant pushing of reservations and GI subscriptions just kills me. There are two in my town, and when I need to, I can at least rely on one because the guys there are pretty decent, and don’t pester the hell out of you. The other one, however…ugh…I had to stand in line behind a guy who was being asked if he wanted to reserve every freakin’ 360 game under the sun coming up in the next few months! “Halo 3? Gonna be hard to get…new Madden? You know it always gets crazy for Madden…GTA? Everyone’s gonna be out of that…” Couple that in with the fact that they had two registers and only used the one even with a line (“That one is for trade-ins…”) and I left very pissed.

    If Gamestop would stop pressuring their employees to live and die by reserves, I guarantee customer service would improve.

    And don’t get me started on the “opened new games” bit. I still have a “new” Zak & Wiki that for some reason has an ID sticker UNDER the plastic ON the insert art! That is never coming off without a tear!

  22. Munsoned says:

    This was a very tough matchup. Went with Monster, but had the wind shifted at the right moment, I could have easily gone with GS.

  23. nikkomorocco says:

    @Part-Time-Viking:i’m sorry but that is hilarious!

  24. AustinTXProgrammer says:

    The employee’s at my local gamestop have always been great, and they have a very good return policy on their used games.

    I don’t care that buying used only saves me 20%, I buy used so I can take the lame game back if it sucks. If I am looking for a bargin I will go to eBay.

    Monster conspires with every electronics retailer to rip off unsuspecting customers. We can avoid Monster, but that doesn’t make what they do to everyone else right.

  25. Trai_Dep says:

    @rmz: It’s funny, I voted for GameStop for similar reasons as you. Are people essentially paying a Stupidity Tax when they buy their monstrously (heh) overpriced wares? Sure. I say, Let The Free Market Reign. Buyers that don’t research before buying deserve what they get.
    GameStop, on the other hand, seems to have a business model based on reselling opened packages as new, which is skeevy. Plus the over-promising/under-delivering when it comes to unreleased titles/systems. Plus staffing that makes comic shops seem the epitome of customer service, hygiene and class. Comic book shops!
    But I can see the other guys’ arguments on this one. Surprised that Monster is winning, and by so much, though.

  26. mr.tank says:

    I voted Gamestop only because I’ve been screwed by them before with the old “It’s a used game” and when you go to return it “It’s a new game dude, you can’t get a full refund on it” bullshit.

    Personally I’ve been too smart to blow 30$ on some MC iPod cables when eBay sells some just as good for 5$

  27. howie_in_az says:

    Nothing but good experiences with my local (east Mesa, AZ, at Signal Butte) Gamestop, especially Chuck, who is a riot.

  28. freshyill says:

    This is the part of the discussion where somebody makes the obligatory comment about how awesome Monoprice is for cables. I’ve got an order from them being delivered sometime this afternoon. Check them out at [monoprice.com.]

  29. adognamedcat says:

    I buy all my monster cables at gamestop and I have never had a problem with either of them, so I am really getting a kick…

    Just kidding.

  30. wackyvorlon says:

    I voted Monster. They’re as bad as the audiophiles for spreading nonsense and hokum about electronics.

  31. coan_net says:

    This one was a toss up – since both can easily be avoided if you don’t like them.

    If you don’t like Gamestop, then avoid them – go get the game at Wal-Mart.

    If you don’t like Monster Cables, then buy something else.

  32. Blinkman says:

    Here’s the deal- there are no victims in either case. People do it to themselves.

    Nobody makes a person buy Monster Cables, nor does anybody hold people at gunpoint, forcing them to shop at Gamestop.

    I hate Gamestop because used games don’t support the studios and a they don’t seem to have a very good system in place to make sure their store-level management aren’t complete scumbags.

    However, Gamestop doesn’t file frivolous lawsuits and allegedly have a tax shelter in the bahamas. Vote Monster!

  33. bjarmson says:

    This is a certainly a matchup between midgets.

  34. mac-phisto says:

    @rmz: for me, gamestop is rarely an option.

    1) i don’t know if the practice of “understocking” games is company-wide, but in my area, if you don’t pre-order, you don’t get a copy on release day. also, no 1600 ms pt cards in stock, only the $50 (4000 pt?) cards. & when they get a large stock of used games, no more new copies.

    2) i refuse to pay full price for an opened game. for me, tearing the plastic off is part of the fun. not to mention i know a few gamestop employees that take “new games” home to play (w/o paying for them) & return them to the store to sell as new. again, probably not a company-wide policy, but it happens.

    3) gamestop NEVER has a sale. i bought COD4, bioshock, assassin’s creed, & the new burnout all on sale at various retailers (target & kmart are usually the best for game sales) for $40/ea.

    4) i’m tired of the attitude many of the workers have. listen, you little shit, i don’t care if you like vegas or not. i don’t care if you think halo is the best game ever. i don’t care if you think the xbox is shit & the ps3 will one day rule the world. just ring up my freaking game. & quit pretending you’re doing me a favor by ringing me up.

    5) no i don’t want a subscription to your crap-ass game magazine that rates everything a 7 – even if it induces death by bordeom. no, you can’t have my phone number. no, i don’t want to buy a strategy guide.

  35. Blinkman says:

    @mac-phisto: #2 is completely true. My buddy is a manager at a Gamestop and he brings over games he “rents” (legit from company viewpoint) from the store all the time.

  36. zibby says:

    Damn, it’s almost hard to be upset with Monster Cable if they can actually get people to believe their nonsense. Anyhow, I voted for them because I didn’t get the idea to sell UltraSuperPremium Gold-tipped cables first.

  37. FreeMarketGravy says:

    Monster Cable. Never been in a Gamestop, so I can’t really bash them except on the word of others.

    All I need to hate Monster Cable (although all the rest helps) is what I discovered when building a Monster Cable Demo Station when I worked for CC. The station had two speakers hooked up side by side and then to a DVD surround sound system with a switch to choose between the two and demo what the station called “Monster XRS Speaker Wire” or something against “Offbrand speaker wire.”

    Sure, the Monster sounded better… until you cracked open the back and found that there was about a 1 foot length of the Monster Cable wire running to one speaker and about 100 feet of the thread-thinnest, poorest-quality wire I have ever seen ziptied and sitting in a coil.

    I’m not surprised at the misleading way Monster promotes their product because every company does the same thing, but it still amply bolsters what we all already know about this company.

  38. mike says:
  39. AceKicker says:

    I actually worked at Gamestop for a small time a few years ago, and although I didn’t leave on the best of terms, I can say that from my experience, at least half of the intro paragraph is just plain false.

    If the guy is doing his job, he SHOULD be checking for disk quality. We rejected horrible disks frequently, and if it was scuffed up significantly, we’d charge a small refurbishing fee and send them out to be repaired.

    How does one check if a game was pirated? They already disallow selling used PC games for that very reason, but there is no way for someone to just look at a disk and tell if it was a copy, or if this guy takes crappy care of his games.

    I’ve never seen the store mark up from MSRP, but if they do, explain to me why they can’t? The ‘S’ stands for SUGGESTED. It is by no mean’s a mandate. Nothing’s stopping you from walking over to Best Buy.

    That being said, they do sell their display copy as new, with the logic that the game still wasn’t used, and in fact got tucked away safely until the last copy is to be sold. And the poor people behind the counter can live or die on their subscription sales, which they don’t mention when you’re hired.

    Monster Cable’s entire business revolves around a lie. That’s pretty high on the evil scale, isn’t it?

  40. IphtashuFitz says:

    @BoC: Yeah, but you have to know about the tactics of Monster and be able to fend off the pressure that sales droids at the big box stores use. I’m sure plenty of people fall for the whole “Monster Cables are worth the extra cost” BS based on the rigged displays and fast talking of those sales droids. I’d be willing to bet that far more people throw their hard earned money away on Monster cables thanks to those rigged store displays and bogus recommendations from the store employees than they do at Gamestop over their shady practices.

  41. Drowner says:

    @AceKicker: Well damn; you beat me to it. Including the working for a gamestop. All depends on the management of the store.

    This matchup images is fabulous though.

  42. I absolutely cannot stand how Gamestop sells unsealed games as new. Not only is it technically not “new” and probably has been “rented” out by an employee already, but they put about 15 “NEW RELEASE” stickers all over the case. Then it gets picked up and dropped by hundreds of people until the plastic is so cloudy you can barely read the title. Then you get to be the lucky sap to take it home.

    And they gut (their term) SO many copies of each new release, that if you don’t buy one of the first, like, ten or so, you get an unsealed game.

    Granted, I am admittedly super-anal (probably pathologically) about the condition of my things.

  43. Sndtrkman says:

    @Gaambit: I used to work for Gamestop as well quite a few years ago and at first it was fun, but then corporate stepped in and made it go wayyy downhill. I hated having to sell Subscriptions and get a certain number of reserves (which was impossible given the fact that most of our customer’s only bought little or nothing at a time). I still shop their although it’s frequently now but the one’s I’ve dealt with now are a lot better than what it used to be in the past.

    Although I almost voted for Gamestop, I instead went to Monster Cable. I bought one of their “wireless” transmitters for my iPod so I can use it in my car, after 3 months the thing just fell apart. Talk about your shoddy merchandise. I will never buy a Monster Cable again.

  44. lonewolf333 says:

    Only suckers use Gamestop and Monster Cable

  45. elislider says:

    tough choice, gamestop is bad but has a few good qualities. monster cable has no good qualities so it wins this round… though i still want gamestop in the running, would have been better to put it against toysrus or something to keep it in for another round

  46. DoktorGoku says:

    @melking1972:

    This is precisely the reason why I picked Gamestop. You don’t really have to buy Monster- there are tons of easy alternatives sitting right next to them on shelves. There aren’t too many stores dedicated to selling games.

  47. char says:

    after monsters epic legal owning yesterday they got my vote.

  48. prameta1 says:

    guess what? cost no object, everyone on this board would be buying monster cables. just picture it, imagine you just struck oil in your backyard and went out and got a top of the line home theater system, don’t tell me that you’d get the bargain bin cables.

    any quantitative difference between high quality cables and low quality cables might be very slim to none, but let me tell you from personal experience that monster cables are in fact far better than any other cables you could get. period. simple as that.

    i use monster cables on my home HiFi. would i hear any difference in sound quality? most probably not. but guess what? the insulation is easier to strip, the cables within the insulation don’t fray like cheap cables would, and it all comes down to getting a better connection between your amplifier and speakers, and that’s what matters most.

    so going back to sound quality, i’m gonna take back what i said. i very likely would be able to hear a sustantial difference, and it’s because of how much more cleanly monster cables can be connected to speaker terminals than any other cable. nothing’s worse than watching a screw-in terminal shred apart and fray individual strands of your cables, and that just doesn’t happen with monster cables. monster cables are better.

  49. Geekybiker says:

    Man, are you kidding? Sure monster is overpriced, but gamestop is killing the gaming industry.

  50. moore850 says:

    I’ll go fire up the gas-powered crank on Caravaggio’s grave so he can roll over fast enough from that monster cable medusa collage.

  51. parad0x360 says:

    Im gonna have to go with Gamestop here…

    You can not buy Monster Cables. There are many cheap options you can buy that are as good or better.

    Gamestop however is pretty much the only place to trade in and buy games (around here anyways) so you are pretty much locked into their crap trade in rates and their stupid prices on used games.

  52. ezacharyk says:

    The Gamestop opened new games problem would be easy if the publishers would send DVD sleeves to the stores. Empty DVD cases are a dime a dozen in bulk and an employee can easily slide sleeves into the cases for display purposes.

    Of course that would require both the publisher and Gamestop to care.

    I will go with Gamestop as they ruined EB when they bought em.

  53. affidavid says:

    you know a company is bad news (gamestop) when their history includes being saved from bankruptcy by barnes & noble.

    “gamestop” is an anagram for “pate smog.” that about sums it up for me.

  54. Blinkman says:

    @parad0x360: You’re on THE INTERNET. Do you think Amazon might have competitive pricing, or that you might be able to trade games online?

    Gamestop being the “only” place is a pretty shitty argument in this day and age.

    Gamestop only does what consumers let it. It’s like Wal-mart: if you stopped shopping there, they wouldn’t make any money.

  55. Maurs says:

    OK, monster cable’s products are certainly bullshit insofar as their claims to superiority go, but there’s nothing actually wrong with them. If you want to overpay $80, you will get a perfectly fine cable. Gamestop on the other hand is pushing pre-orders, used games marked as new, and general bullshittery.

  56. Drowner says:

    @Geekybiker: How, praytell?

  57. aliceblue says:

    I voted Gamestop, because the last time I shopped there the guy working there insulted every single game I wanted to buy (even though if I had listened to him, it would have cost them the sale) and pretty much acted like girls shouldn’t be playing video games at all.

    If you don’t want me shopping there, I’ll spend my money somewhere else.

  58. Umisaurus says:

    Monster Cable. The guys at my local GameStop treat me really well, and they won’t bullshit me into a game if they know I won’t like it. I know that most of ‘em are disgruntled, though, but who isn’t that works in retail?

    Monster Cable preys on people who don’t know any better. Ew.

  59. Monster Cable: Suitable Competition
    GameStop: Monopoly, overcharges, etc.

    Who do you think?

  60. hi says:

    @Blinkman: Nobody is ON the INTERNET. You USE the internet. And by your arguement no companies should be voted on because everything is the consumers fault.

    “Gamestop only does what consumers let it. “

    I’m gonna have to say… wrong. If you buy something thinking it is something else how did you ‘let’ them do it to you. I’m assuming you have never bought anything before, because thats basically how it works. You buy something. If it’s defective or used, when it’s supposed to work or be ‘brand new’, then you take it back.

  61. Angryrider says:

    Gamestop!!! They’re friggin’ everywhere and forcing mom and pop stores to close just like WalMart. They’ll rip you off, and won’t bat an eye about it.

  62. theodicey says:

    Will you monoprice people stop shilling for them every time cables are mentioned?

    It’s obvious that some if not all of you work for them, and have permanent blog searches set up so you don’t miss a cables discussion.

    Sure their cables are cheap, but they’re straight from the Chinese crap factory. I have never heard a noisier RCA cable than the one they sent me, and I’ve heard my fair share. Screw monoprice.

    Cheap cables are all over the web — I just got some very good quality cables cheap from PCConnection, but I’ve done fine at ebay, etc.

  63. Ouze says:

    i agonized over voting who’s worse. I had to go with Gamestop, since i think at this point most people know Monster is crap.

    On a side note, I got my cables from Monoprice and was super happy with the build quality. I’d highly recommend Monoprice. Monoprice.com for all your cable needs

    /snicker

  64. nardo218 says:

    Seriously, you people hate monster more? Is it because Consumerist have been covering them more recently so they’re in your fickle heads? All they do is sell overpriced cables; Game Stop has a *number* of dishonest, rip off business practices.

  65. Mr. Gunn says:

    prameta1: I wondered when the monster cable company shill would stop in. At least a couple threads ago y’all would identify yourself.

    /or maybe you just really need to check out Monoprice, or even Blue Jeans Cable

  66. Mr. Gunn says:

    theodicey: No affiliation here, just mentioning it to piss off Monster Cable.

  67. nardo218 says:

    @rmz: Yah, you’re right, I pretty much do half.com for a game I’ve been anticipating, or Gamestop when I’m browsing. Sometimes video stores sell their stock and I browse there. I tend to get my Sims expansion packs at Best Buy or Circuit City. Dunno why, I guess I just don’t want to deal with the mall when I want to get in and get out.

  68. Byzantine says:

    @prameta1

    Just because someone is rich, doesn’t mean they should buy overpriced products.

    I can’t speak for everyone, but you said that everyone on this board would buy Monster if they could afford it. Well, speaking for myself, if I won the lottery or something, I still would not buy Monster.

    Rich people can stay rich by saving their money, not blowing it.

  69. lasereric41 says:

    I voted for Gamestop on the fact that I used to work there, and quite frankly they don’t give a damn about their customers. As a store manager, when I would have to merchandise the store, it almost always involved unsealing EVERY copy I had of a new release. Along with that, Gamestop has a program that allows their associates to bring home new titles and play them, then bring them back. That wasn’t just a “sometimes” thing; there was a page for it in the book where we kept our business records. I think my favorite thing was the constant forcing of customers to buy used products, when well over half the trash we would receive from the home office that was listed as “used” or “refurbished” didn’t work in the first place. I guess pissing people off and making them come back is a great way to ensure repeat customers…

  70. MadLinx says:

    NOOO!!!!!!! This is a terrible match up! Both of these companies deserve to make it to the final round, having them face off this early is forcing an elimination too early. FAIL. As a game dev, I am morally obligated to vote Gamestop, even though I F#@%ING HATE Monster Cable and everything they stand for.

  71. Byzantine says:

    @ MadLinx

    I don’t know much about the video game industry, so could you explain what about Gamestop makes you as a develeper so angry?

  72. urban_ninjya says:

    I’m voting for GameStop. They target kids while Monster Cables target autophillic adults.

    Kids are hooked on video games like it’s like cocaine or something. While adults buy into the illusion of better sound/video quality. At least in the adults case it’s a concious decision and they earn their own spending money.

  73. theodicey says:

    @Mr. Gunn:

    I wasn’t saying everyone who recommends monoprice is a shill. Just that I have some strong suspicions about their marketing practices.

    I mean, how many forum/blog posters bother to insert a direct link to a website that’s one word anyway? Unless they’re explicitly trying for Search Engine Optimization.

    Or is there an organized anti-Monster cable link bomb going on that I’m not aware of?

    While I have no personal experience with Blue Jeans Cable, I think their response to Monster’s frivolous patent claims was pretty awesome.

  74. StankGunner says:

    Look, I know all of you anal people out there want Gamestop to stop gutting copies of their games and putting the empty boxes on the floor. The thought was brought up to just put empty dvd cases with game cover art on the floor so you wouldn’t have to open any new copies, but for most stores this simply would not be possible due to the extra space it would require.

    I worked at a Gamestop, and our back room was TINY. We seriously had to store things on the ceiling tiles because we had no more room. All of the consoles were kept in our bathroom and when Rock Band came out it was laughable to be able to move around back there.

    To have an extra fake case for each game would mean that the stores would have to find a place to store every single new game that they have on the floor right now. At my store at least, that would have meant that we simply could not have as many copies of games.

    I do understand that people have objections to employees being able to check out the new games and still be able to sell them as new. As was stated before, yes, this is company policy, it isn’t just some employees being sneaky. You were able to check a game out for 4 days, including the day you checked it out and the day you brought it back. At my store, at least, they were quite strict about enforcing the limit, and whenever a game was brought back it would get checked over by the manager on duty before being signed in. It may not sound great to all you game collectors out there that are pissed that they won’t have their mint condition games, but it does serve a purpose. In order for gamestop employees to be able to tell someone if a game sucks or not, they probably should have played that game. That is the official reason to let the employees check it them out, and it does make sense. At my store there was only allowed to be one copy of a game checked out at a given time. So it really should have only effected one copy at any given time. If there was a used copy of the game then you were supposed to check that one out. Please also remember that this is a great perk for an employee that is making close to minimum wage.

    I don’t want to suggest that there aren’t bad gamestops, I would expect that many of them are completely crap, but really it comes down to managment. I had a great manager at my store who never told us to try and sell things that people didn’t need. He never bugged us about our numbers and never told us to keep pushing for people to subscribe to our crappy magazine. If we had someone in there buying 100 bucks worth of used games, we made sure to know that with the included discount card they would get with the magazine, if they spent 50 bucks in the next year on games, then they would be getting the sub for free. I saw people come in over and over and buy used games and trade them back in and they NEVER wanted to get the damn card even though they would have saved money, but we never had to push when a customer said no.

    If an employee is rude to you, ask to see the manager. If it is the manager, ask to contact the district manager. We didn’t get many complaints at my store, but when we did, they were taken seriously. If that store sucks, don’t go there, but not all of the stores suck.

  75. CyberSkull says:

    I’m voting for Monster. My local GameStop has treated me well.

  76. kyle4 says:

    @Part-Time-Viking: Are you serious? If so that was hilarious (although I’m sure it was terrible for you.)

    I voted Monster Cable, because they sue everybody and because at EB Games I’ve found some rare games for decent prices and I have a price limit for myself as far as how much I’ll spend on their games. Monster Cable is just a huge rip off.

  77. epic monster cable medusa image!

    monster cable sucks for suing everyone with nonsense lawsuits.

  78. mferrari says:

    Gamestop is bad, but you can have no problems with them if you know what your doing. When you see something like the simpsons road rage or fifa ’02 crappily shrink-wrapped and sitting with a pile of other ‘no fucking way they’re new’ games, that is a big-assed don’t buy indicator. And, old stuff is gonna give you trouble, too. You can’t just buy an N64 rumble pack expecting it to work, becasue they haven’t been made it 7 years. You can find some good deals though. They were having a firesale of PS1 games a few months back, but no one was interested enough to check the prices. They were about 17 cents a piece and they almost all worked. I have had no experiance with monster cable because they are too expensive.
    So, I guess what I’m trying to say is, don’t let these companies screw with you. You can’t trust used stuff, ever and price /= quality.

  79. farker says:

    I’ve never had a bad experience with Gamestop, the local one here treats me well. Not seen the “used games passed off as new” phenomenon, but 90% of the time I’m buying used games anyways, and they always work (no skips or scratches).

    Anyways, I think their shenanigans pales in comparison to Monster Cable suing people for frivolous things as well as being so smug to think their $50 cables are actually higher quality than the $10 stuff you can buy on Amazon.

  80. Crovie says:

    I do find the relentless sales pitches at Gamestops annoying. I went to buy one cheap used game, said “no” or some variation about a dozen times through all three of their pitches, and the lady still wouldn’t shut up until she was finished despite the fact that I was clearly not interested.

    I only go to them for used games since they’re the only place that sells them (and has any kind of selection). For new games, I get them for $5-$10 cheaper at any other store.

  81. galactus5000 says:

    I voted Gamestop, because the business model that you in the US have complained about for years has finally filtered its way to Aus. No – I don’t want to reserve Assassin’s Creed. Why? I don’t have a damn PS3, that’s why. I’ll get one when GTAIV comes out, not before.

    That, and their trade-in model is a fucking ripoff. Wow, you mean if I trade in 5 of my Wii games, I can have SMG for half price? And I only have to jump through 7 hoops to get the game. Excuse me if I go to JB Music where they have a strict 2 for 1 trade in on all new games, no matter how popular, no matter what system.

  82. remember that study that showed no real difference between monster cables and a bunch of wire coat hangers soldered together?
    right.

  83. mac-phisto says:

    @StankGunner: let me explain something to you – “new” does NOT mean an employee borrowed it for a few days but it’s not scratched & it’s never been sold. “new” means previously unused, unopened, virgin copy (if you will).

    you want to open your games? fine. you want to let your employees borrow them? fine. but don’t think for a minute that as a customer i am willing to pay full price for a USED game. that’s what this is. not NEW. USED. somebody USED it. hence the USED tag.

    so, do what is right. play your game & then put it on the shelf with a yellow tag like the res tof the USED games instead of a white one. it’s really that simple.

  84. ON_WISCONSIN says:

    @Gstein:

    Agreed

  85. Ragman says:

    @rmz: I’d wonder about the specifics of what the salesman was doing and the equipment he was using. Like, was he rigging a scope, or comparing just a plain surge strip to the filtered strip. The power supplies in your equipment filter out noise, and it’s kinda reassuring to put a decent surge/filter strip on your expensive equipment, but not at Monster’s prices.

  86. humphrmi says:

    Monster sells overpriced cables, but you don’t have to buy them. Gamestop is evil in so many other ways.

  87. FuzzyPlushroom says:

    Monster’s got and pointless lawsuits. Gamestop… aside from what appears to be a monopoly attempt, I’ve gone through three used PS2s. I gave up and bought a new slim one somewhere else. Fuck ‘em.

  88. FuzzyPlushroom says:

    Let me try that again. That should read “Monster’s got false advertising and pointless lawsuits.”

  89. psycoking says:

    Meh. Monster is not that bad. They pray on the naive, but in all honesty that is the consumers own fault, not Monster’s. While its true that Monster cables don’t really provide any noticeable difference in audio/visual quality and cost much more than they are worth, the fact is the cables do work as advertised. They are shielded to prevent noise interference, which theoretically does make them capable of producing higher quality video and audio signals (even if the difference in signal quality cannot be noticed by any of the five human senses). Also, Monster’s higher quality does make their cables harder to break. I have had a few A/V cables break in the past, but I’ve never had any problems with the few Monster Cables that I do own.

    As for Gamestop/EBGames, I am not a fan of their gutted games, as it is sometimes questionable whether or not you are truly receiving a new game. Gamestop also re-shrinkwraps opened games. A friend of mine ordered a “new” copy of a game from EB’s website, which arrived to him shrink wrapped. However, when he opened he game up and popped it in his Game Boy, it already had a saved game file on it. As for their used games, you can usually find any game at a cheaper price and in better condition through ebay.