Round 22: American Airlines vs Blockbuster


This is Round 22 in our Worst Company in America contest, American Airlines vs Blockbuster.

American Airlines: canceled 3,300 flights last week to make sure some wires were properly wrapped and tied, disrupting travel plans for hundreds of thousands of travelers. Granted, their lives would have been much more disrupted had any of their planes caught fire, but as this repair was on the FAA top list of things to check for, it should have been part of routine maintenance. That aside, American was the most-complained about of the big airlines for the past year, ranking in the tops for complaints about customer service and overall flight problems.

Blockbuster: is a crappy video store dittoed across the face of America. The worst thing about them is that they never have any movies that we like and sometimes they edit controversial movies to make them more mainstream-friendly. And based on reports from our readers, some of their in-store personnel seem to have discs stuck up their bum.

This is a post in our Worst Company In America 2008 series. The companies nominated for this honor were chosen by you, the readers. Keep track of all the goings on at consumerist.com/tag/worst-company-in-america/

STILL OPEN FOR VOTING: Time Warner Cable vs Radioshack, Wellpoint vs Charter Cable, Dell vs Home Depot,
Sears vs Citibank, Wal-Mart vs TJMaxx, Mattel vs ATT, Capital One vs Video Professor, eBay/Paypal vs COX, Apple vs SallieMae, Diebold Vs Pfizer, MTV vs TransUnion, CompUSA vs DirecTV
Target vs Best Buy
Allstate vs Verizon,
DeBeers vs 1800 flowers, Starbucks vs United Airlines,
Exxon vs Crocs, Google Vs Sony, Ticketmaster vs Wachovia, Facebook vs The American Arbitration Association, Comcast vs Menu Foods

Comments

  1. JustaConsumer says:

    Blockbuster, like Dell, lucked out by seeded against AA. Blockbuster should be carried through to the next round just based on the billions of dollars they made off late fees.

  2. Derek says:

    AA had to really screw up spectacularly in order to out-suck Blockbuster by this clear a margin. They may just be, as Homer S. said, “the suckiest bunch of sucks that ever sucked.”

  3. JDAC says:

    I’ve no doubt AA is a terrible company, but my last three flights have been on American, and sorry to say that they really were about as good as it gets.

    Blockbuster is dying too, so I’m kicking them when they’re down with my vote.

  4. Sickofgettingscrewed says:

    The problem with American Airlines is NOT with the recal of the planes… that is a condition of a much larger issue. Lets take a look at how many of the employees who took a pay cut for the COMPANY after 9/11 have gotten their pay and benefits back. The mechanics are now in negotiations with the union and the head company and since AA has taken a first quarter loss, due in fact to the planes being taken out of service AA now once again has the upper hand in the negotiations. Is it a coincidence? NO! Look at how much money the management gets for bonuses. It is an insane way to run a company- screw the guys who are actually making it all work and greedy corp america gets paid. And by the way- mechanics do not get to make decisions on what they begin to repair. They could not have changed those wore bundels without first getting direction from the Corp office. They go by a manual. Feeling better about flying with America’s Largeest Airline? Greedy Corp America spells bad conditions for you amd me.