Round 9: Target Vs Best Buy
Best Buysells you boxes of bathroom tiles instead of products; lets Geek Squad steal your personal photos and pornography; sets their cellphones to record you showering while they're supposed to be fixing your computer, and tries to turn "bad" customers into good ones by pushing you to buy expensive unnecessary extended warranties. They had a "secret website" that looked like BestBuy.com but displayed different prices.
Target sells really complicated napkin holders; won't talk to bloggers upset about their advertising; makes Diane Von Furstenburg mad, and charges less for three four-packs of Red Bull than it does for one twelve-pack. Their return policy is rather draconian. Target also displays Easter decorations on Dec 26th.
This is a post in our Worst Company In America 2008 series. The companies nominated for this honor were chosen by you, the readers. Keep track of all the goings on at consumerist.com/tag/worst-company-in-america/
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Comments:
LOL is this some kind of joke? Target at least donates to local communities and since it is a discount store, customer service isn't high on my list of priorities there.
Best Buy on the other hand forces people to work without adequate training to sell products and services that are virtually worthless. They sell products at exhorbitant prices and give 'coupons' to make their dumber customers believe they're getting such a great deal. Don't even get me started on overpriced cables/power cords.
Best Buy will be Circuit City 2.0--a huge hit in the beginning but after awhile people will realize that it's one of the worst companies out there and then they'll shop at the newest electronics megastore.
@SOhp101: Target at least donates to local communities and since it is a discount store, customer service isn't high on my list of priorities there.
If Best Buy isn't a discount (consumer electronics) store, what is it? And they do donate to local communities.
@SOhp101: Or the Internet outlets. Personally I think giant B&M electronics stores like Best Buy and Circuit City are on the way out. They have inferior selection, pricing (even accounting for shipping costs most of the time), and service than loads of places on the Internet, and they usually stock obsolete models of electronics too. The only thing they offer that the Internet doesn't is immediate gratification. But most cheaper items that Best Buy sells (software, music, video) will soon be available, or already is available, even more conveniently online. And for more expensive electronic items, the inferiority of Best Buy is starker. Those are probably items that people research to a degree before buying anyway, so why should I care about getting it instantly?
For regular readers of this site there is no greater evil in retail than Best Buy. See the above comments just in case you don't want to take my word for it.
darkjedi26 nailed it when he describes this matchup as a "first round bye"...
@Major-General: Of the four different Targets I worked at over the years, our base pay was always more than Walmart. I would love to hear why you hate them, it's probably a pretty good story.
@BuddyGuyMontag: I hate red and khaki more than any other color combination in the history of the world. The day I stopped working at Target I donated all my khakis to Goodwill.
@durkzilla: I am a regular reader. I'm one of the minority (1%? 0.1%?) who defend Best Buy when appropriate. They have issues, sure, but I accuse the Consumerist of an unfair bias against them over all the rest of the evil in the corporate world.
Why not add "Best Buy has a Reward Zone program, which gives you 2% back on your purchases?" I don't know; I just can't spin that to sound evil. "Best Buy's Reward Zone program gives you a list of your purchases online." Nope, can't do it. Can anyone help me out?
How about full disclosure - you are or were a Best Buy employee and it is in your best interest to defend your employer?
@Michael Belisle: Do you own Best Buy stock or something? (its actually doing really well) You either havent shopped there lately or you own stock or manage a store or something. My horrible best buy story:
I called them and asked if they had a Mini DV Cassette Head Cleaner. They said they did, they even said it was 15.99. I ask them to hold it for me. I show up, and they dont have it. They tell me "we thought you meant a DVD head cleaner." so I say "there is no such thing, you just use a CD cleaner." I ask them to show me the DVD cleaner, and they cant find it.
By the way, I voted for Best Buy
@Michael Belisle: Nowhere close to the amount that Target does. In this comparison, there is one clear winner, and it's not just because this is Consumerist.
Best Buy is hardly a discount electronics store. The only time you can snag a good deal is [sometimes] during a clearance or purchasing one of their loss leaders but everything else is just way overpriced.
@Michael Belisle: I don't really care if BB gives me 2% back if they sell me a box of bathroom tiles...
Target is the best retail store ever. Did you know that they have a rule, that there can never be a cardboard box out on the floor? Did you notice that they never play music over their speakers?
Don't even get me started on how much I love their line of generic products!!!
Plus the girls always look so hot in those uniforms. ; )
The customer service is really good too. There's been times I'd be asked "Can I help you find anything" by 5 different people in less than 10 minutes. Try getting that at Sprawl-Mart.
I was just in Target the other day and purchased a $60 video game for $40. There was a sale that ended on 2/25, i was there on 3/18 and someone forgot to take the sale tag down. I purchased the game for the sale price with no hassle at all even though the tag clearly stated that the sale was over on 2/25. On another note, I was at bust buy days before purchasing a movie on Blu Ray. I asked the salesperson if it would play on a standard DVD player just to see what they would say. They told me yes it would. After I got home I decided to check to see what the price difference would be to have that same movie overnighted to me from amazon. it was less. The movie was returned to best buy and I watched the one I ordered the next night.
I suppose it's a good thing that two Minnesota-based companies would meet early on as opposed to later in the brackets.
That being said, I don't think this is Target's year...as a former employee of the BBY I think you've really got to root for Best Buy to go all the way this year and finally clinch the title.
woot!
Wow. Bad match-up, here. Target is easily the least evil company listed so far. Best Buy is far from the worst, mind you, but Target is so harmless that I'm not surprised that its barely putting up token offense against Best Buy. Best Buy will get blown out eventually, but not here.
Honestly, I got Google's inclusion, though I thought they weren't very evil at all. Target's list of offensives is a list of petty misdemeanors. (though to be fair, you left out some worse offenses). Of course, you also left out how Best Buy broke the law bad-mouthing a former employee trying to get a job at Target. Isn't that cheating of a sorts in a competition like this?



























Woot, First round bye for Best Buy!