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Gasp! Apples aren't supposed to be able to break. And this from the original source ... "Upon answering these questions, James was told he should be receiving a phone call the following day (Today, March 12, 2008) - which he has just told me he did not receive."
Anyone nominate Apple for worst company award?
i'm really suspicious of this his story... that's not to say I don't think it actually happened, but he said he was browsing the web, but the scorch marks make it look like it was closed at the time of the flameout, and it makes me wonder what the real deal is.
that said, yes, it failed, and he deserves a new one, and i'm glad to see applecare treating it like they should.
@ars_workerbee: Maybe he closed it in an attempt to put out the fire? I did not RTFA so don't crucify me if I'm incorrect.
@ars_workerbee:
It's hard to tell from the thumbnail at the top, but, that is a picture of the bottom of the laptop.










I thought the fireworks were part of the glam and glitter of these things