WHO: US Airways and the TSA
WHAT: A gun carried by a US Airways pilot accidentally discharged during a flight from Denver to Charlotte on Saturday, according to airline and federal officials. No one was injured, and the aircraft was not in any danger during the flight, officials said. The pilot had been approved by the TSA to carry the weapon.
WHERE:Pilot’s gun goes off on US Airways flight [Charlotte Observer]
THE QUOTE:In a statement, the TSA said that the agency and “Federal Air Marshals Service take this matter seriously and it is receiving immediate attention.”
“Taking it seriously” is a phrase companies use over and over again in public statements whenever they have bad PR. Our series of posts on occurrences of the phrase is our attempt to question how seriously companies are really taking these matters if every time they trot out this phrase by rote. To see more examples of how companies are “taking it seriously” click here.