Small Child Does Accurate Impression Of Father On The Phone With The Cable Company
My friend, a massage therapist, had this forwarded to him by a client. The kid in the video is her great-nephew. According to my friend, "it's hilarious that the only thing you can clearly make out is him saying "bullshit"".
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Well, as I work for a cable company, I can tell you why they always ask for a number.
Verification.
We're told to verify EVERYTHING. People change numbers. People call from work. Sometimes the caller ID just doesn't work, and shows a 0 for the number.
I'd say ours works properly about 60-70% of the time.
And that was adorable.
@Antediluvian: Many many years ago when I was in elementary school I switched our family's phone subscription to a scam company that ended up charging a ridiculous per minute rate. I obviously had no idea what I was doing; it ended up getting solved through the state's attorney's office. Oops.
@iskandertime: But you miss the point... he IS wasting his OWN time by bitching about a tangential issue that is totally irrelevant and only underscores what a pain in the ass he is. It's not like the rep on the other end is like "Well we were gonna get caller ID but since I'm the CEO I voted it down so gosh sorry". The guy has no control whatsoever over what technology is in use and is trying to do his job. Yeah, got it, the company sucks in this case, but venting over unrelated crap is *never* going to solve your issue. Stick to the problem, don't invent new ones.
indeed, if we don't verify phone, address, and identify the caller, we get in trouble
i would say 6/10 times i take a call i can pull an account from caller id, but people call from cell phones, track phones, friends phones, work phones, even pay phones... and even if i can pull an account from cid, i am not to assume it is accurate until the caller confirms i am looking at the right account, it isn't too hard to spoof your caller id anymore












They are wee little adorable sponges, are they not?