Really the only person this hurts is his secretary that has to screen these calls.

OMG you are my hero. I emailed him immediately. I have a lot of questions. :)

Thank you! Thank you! Thank you!!!

Can you perform this same miracle for Cox Cable in San Diego?

I emailed all three of the individuals listed in this article regarding the fact that I pay for cable and an HD box yet still have to have advertisements shoved down my throat on the "Guide" menu... and received a reply from Mr Stefany within 10 minutes:

"Dear xxxxx,

I hear your concern. I am having one of our experts in this area contact you very shortly.

We appreciate your feedback and look forward to talking to you."

...So stay tuned!!

to FHIC:
Try contacting this guy
WILLIAM K. GEPPERT
Vice President , Region Manager, Cox Communications
5159 Federal Blvd. San Diego, CA 92105
Bus: 619/266-5353
Fax: 619/266-5060

[www.calcable.org]

O/U on new phone numbers and emails all around?
I say Tuesday.

Stephen Colbert is the CEO of Time Warner??

@silbercoupe: Thanks, that's a new name to me. I'll give him a shot. I think I'm about a week away from either trying to get my problems with Cox either publicized on Consumerist or filing in small claims court. Or maybe both.

@fhic: If you read the calcable.org bio, William Geppert is the head honcho for Cox in San Diego. He is your best bet to get any problems resolved. And if you Google his full name, you can see that he has made contributions to the GOP and that those forms list his home address. Perhaps you can drop by his house and ask him to fix your problem personally.

@fhic: We are disheartened to find that you are experiencing issues with your Cox services. Please contact me directly at 619-266-5577 and I will be happy to assist you.

I am livid, livid, livid with TWC. I have been searching for an email address/ phone number of any living human being for the last three days. I'll take any help I can get. Time Warner Cable- Mid Ohio. I'm not giving up. They're going to listen to me!

Thanks for the info. I have an issue with Time Warner that is either going to resolved or I will be the next new Direct TV customer. I will report back in about 30 days or so to let you know how it goes.