Haha ... I don't think my response to that would be anything else than to just sigh and throw my hands up.

...maybe I would have called Shananigans...

Hey, I know that Dominos, it's right next to the Projects. You know Government housing, where all utilities are free, heat in the winter, and hot water anytime you want. Infinitely better than Dermot.

Ah yes, hilarious phone call. snarky minimum wage $@$#.

Blech why i gods name would you go to DOMINOS for a good pizza anyway.

I have gotten so fed up with pizza places that I have taken it upon myself to start making pizza. For less than a price of a large (bout 7-8 bucks) I can make enough dough for 6 personal pan pizzas and freeze the number of pizzas i dont need. Shape the dough toss it in a preheated 550 degree oven on a pizza stone and in 10 minutes beautiful pizza with a crust just as good as your local joint.

Heck I have even gotten into the habit of splitting my flour between half whole wheat and half all purpose and it tastes fantastic.

@Falconfire:
Most people order Pizza as a meal that doesn't involve any work.

I'd never pay $10 for a Domino's Pizza. They are beyond nasty.

Even a $5 Little Caesar's is better, and that's not saying much.

The small local places are always the best.

@Falconfire: Consumerist cliches #4 - someone complaining about service at a food establishment will be told "ugh, why do you even go to x - y is better, or just make it at home!"

On a more relevant note - I have had attitude from places when I've tried to use a coupon before. Do these people not even understand the purpose of a coupon is to INCREASE their business - most times I eat somewhere with a coupon, I would not have normally eaten there so the coupon has worked and you have gotten extra business, don't try and rip me off by not giving me the discount.

@Falconfire: I do that as well, and save a boat load because I'm one of those supreme/toppings nuts. That's where they really get you- an extra 5 bucks for stuff you'd buy for your salad anyways? No thanks.

@Televiper: I agree, but that being said your a fool if you eat from a chain. Unless you live in the middle of no where in the US there is at least 1-2 great and 3-4 decent pizza places near you that do not involve having corperate phone calls and lemmings who press a button on a dough rolling machine.

Thanks fucking awesome.

Plainly, that outlet doesn't sell pizza at all. It's a front for someone's "undisclosed location". Carefull, Nelson, they'll be listening closely to your wiretap from now on.

@angryrider: I used to live not far from that Domino's. I didn't quite understand how they stayed in business considering the abundance of non-nasty pizza in the neighborhood.

Dominos is crap, their employee was just sparing Nelson the indignity of eating their crap food at a discount. I'm not going to go the Falconfire rout and suggest people get hair ties, drink spirulina and make their own whole wheat pizza, but how about supporting local business for an extra dollar or two?

That sounds awfully righteous to me... kind brother.

Does the Consumerist really have a 3 month backlog on reading their emails? Or did someone really decide to wait that long to tell us about their unfortunate pizza experience?

@causticitty: Very true. The best pizza always comes from the tiny hole in the wall family joint.

On topic: I can't imagine what would go through my head if I dealt with somebody as clueless as that "employee".

I have never in my life had a problem with a coupon. I mean where I live the driver does not even take the coupon. These places have some many specials going on that it is impossible to know them all. I do not know what was wrong with this guy, but I guess I would have just ordered from somewhere else.

Yes Dominoes is garbage, however living in NJ, I take for granted the fact that few other places in the country have an abundance of 'real' pizza places, and so I am baffled by the existence of these fast food pizza places.

Went to a Little Skeezers a few years ago around supper time and they were out of pizza; out of soda or beadsticks, I would understand, but a pizza place out of pizza?? I haven't been back since.

Papa John's saves money by reducing the bake time of its pizza in my neighborhood, this makes a doughy-nasty-sickening mess of a pie

Domino's Pizza is alright as long as you don't care about taste or texture.

Pizza Hut should charge extra for the grease, most of their pizzas have more grease than toppings and I am guessing that someone somewhere enjoys this GROSS-GOO-OF-A-CONCOCTION.

I go with a local joint, a bit pricey, but good quality every time.

Lipta?
No
Lancashire?
No
White Stilton?
No
Danish Brew?
No
Double Gloucester
No

It's actually a minus sign... "Monday - Wednesday = ?".

@hi: It means the coupon is only valid during weeks when time is progressing in reverse. Good job figuring that one out. Unfortunately, now that the secret code is broken, they'll have to come up w/ a new mechanism for appearing to offer something greater than the actual offer.

"$2 off every day*"
"*not valid on weekdays, weekends, or days that end with a 'y'"

Ick, yes -- I agree that local places will generally be a little more money, but a lot more delicious. Besides, if the crappy chains won't honor their coupons anyway, wouldn't that make them about as much as a local joint?

Of course, I say that from the perspective of someone who lives one block from an awesome pizza place. But even when I was growing up in rural BFE, we had like 3 local pizza places that delivered to us out in the middle of nowhere.

I think I've figured out the Consumerist comments formula: 1. Person complains about sub-par service, rightfully. 2. At least one asshat asks why that person would go there anyway, because XYZ "sucks." Usually a recommendation comes about some obscure local joint. 3. At least one person implies that because they've "never had that problem" the person is crazy or picky and besides, they should have gone someplace else, right? 4. Finally, someone will comment that they should have read more closely and it's probably their fault in the first place.

Have I about covered it?

@causticitty: Not the small local place by my house. I was so disapointed. Bland, generic, not very friendly service. I don't know how they are still open.

I've always had a hard time ordering from my local Domino's as well. They always seem to give me some sort of problem with the deal that I want to use. I stopped buying from them a while back.

Horray for Donato's. Now THAT is good pizza.

@friendlynerd: Post a spoiler alert next time. You've ruined Consumerist for me!

There is a Domino's literally within 500 feet of my house. Never once eaten there.

I'd rather drive 20 minutes in traffic to get a real pizza from a local place than put a single penny into the coffers of Domino's fundyfreak CEO Tom Monaghan.

@friendlynerd: You forgot to mention the wonderful credit unions, which solve all problems.

"It's like eating a hot circle of garbage." - Kevin from "The Office"

@hi: Clearly, Monday − Wednesday = Caturday.

Same thing happened to me about 7 years ago. We got a flyer stuffed in our mailbox for a Triple PLay - 3 Pizzas for like 11.99. I call up that day, and they say prices has changed.

@masonreloaded: Yeah, I like the "Do you guys want to sell pizza?" question - reasonable businesses are willing to ignore certain conditions on coupons (or in this case, honor conditions on the coupon). Ultimately, doing business is more important than making sure they squeeze every penny out of the customer.

As for your first point, at least at Best Buy or Circuit City, you do get the name brand electronics you get elsewhere. Domino's, on the other hand, barely qualifies as pizza, not to mention that you're putting that junk in your body!

Doesn't Dominos put sugar in their pizza? Ewww

@friendlynerd:
You forgot corporate shills.

Honestly, he missed the obvious next step: "May I speak with a manager, please?"

@friendlynerd: And the "We either make it at home or do without" comment.

The last time I ever called Domino's I had just moved to a new town, and the phone was picked up by a computer playing a recording.

"Get a large one-topping pizza and buffalo kickers for $20" The price may not be accurate, it's not important.

As soon as a human picked up I told them I'd take that deal, the pizza and buffalo wings, and they told me they don't honor that deal. I told them the deal was playing on a recording when you called their phone, and they wouldn't budge. I hung up and called somebody else.

@WITEOWL: Or he could write to corporate Domino's - I did when an airport Domino's meal I got was
(close to) literally the worst thing I have ever eaten- even for fast food pizza. Got $20 gift certificates back in the mail.

@Murph1908:

"Venezuelan beaver cheese?"
"Not *today*, sir."

@savvy999: I'm pretty sure he's not the CEO anymore. He's too busy down here building America's newest Catholic University and Town that won't sell birth control.

I agree, Domino's is one of the few companies that is actually quick to respond to issues like this and they usually go out of their way to make it right.

I wrote a letter to them last year complaining about their sponsorship of Michael Waltrip; lo-and-behold, Mikey is no longer sponsored by Domino's.

Anything is possible

I won't even bother with the coupons if I were you. Domino's pizza tastes like crap. Stick with DiGiorno or Papa John's.

I personally honestly doubt that dominos wants to sell pizza. I called and 2 times and was put on hold for 10 minutes each time. I gave up. I ended up ordering online. Never put on hold them and my order went right through and was at my house 35 minutes later.

But then for like 3 months supposedly their dsl line went out and they couldn't recieve online orders. I'd go through the whole process to be told sorry they aren't accepting online orders and told I could just call them. I tried calling and kept getting put on hold.

If the little ceasers near my house would accept anything other than cash i'd buy more of their pizzas. I mean what types of established businesses like theirs do not accept credit cards these days?

Monday minus Wednesday = April the 11th of November

I'll call shenanigans alright...on Nelson.

Sounds like an overplayed fantasy of what you wish you said to the employee well after he shot you down. Doesn't matter how many episodes of Seinfeld you've seen, life doesn't work like a sitcom. You really expect us to believe that [poor] comedic exchange took place? Whatever.

Start recording your phone calls. Until then, I call bullshit.

I just moved to a new section of Boston than the one I was previously living in, and all of the mom and pop pizza shops around here that I've tried are patently awful. I'm sure there is one somewhere that's worth eating, but it's hard when no one seems to know where they are - even on Yelp, there's no pizza places with a positive review nearby.

I'll find one someday, but I'm stuck with Papa John's for the moment. At least with them I know it's edibly average.

@socalrob: Little Caesar's is a franchise, right? They're really just a mom-and-pop that sells brand name pizza. I can imagine them deciding that, correctly or not, credit card fees aren't worth the trouble.

Interestingly I thought that the Shenanigans he referred to was from the movie Waiting (the TGI Fridays clone).

This exchange was fantastic. But I guess you can't expect low-paid corporate employees to do anything but follow what they see to be the rules.

@machete_bear: Outside of NYC metropolitan area, I haven't found any "real" pizza. Oh to be back in Jersey and get a real slice for lunch.

@hi: Monday - Wednesday = Negative Tuesday
(assuming Sunday is the beginning of the week)

I've had similar mind-boggling experiences with Dominos. I believe every word of it.

Of course part of this is turnabout. I don't know about you guys but when I was a young punk kid my friends used to see how outrageous a coupon we could invent without being called on it.
"I have a coupon for 8 medium 3 topping pizzas, 2 orders of bread sticks and a 2-liter for $2.99."

"Nice try, kid. That coupon said $4.99 - I'll give it you for $4.99 but that's it."