A source inside Washington Mutual has sent us the internal company policy on workplace lactation. They say that they found it amusing that the bank regulates employee’s breast-milk. Overall, the policy is mainly about how one needs to go to special lactation rooms to express one’s milk (for the unaware, that’s what it’s really called). Facility specialists are available if the lactation rooms aren’t up to snuff, and company consultants are on call if you have any questions about expressing your breast milk. Elsewhere, a business writer says that, “Workplace lactation programs are inexpensive way to reduce employee absenteeism, lower health insurance costs, and improve employee retention.” Overall, it’s actually a pretty good policy, but it’s interesting to see how they talk about breastfeeding in corp speak. Oh, by the way, if you express your milk at work and store it there, make sure to label it and take it home at the end of the day. Thanks.
Policy
Washington Mutual will make a reasonable effort to provide a private, secure space to nursing mothers for the purpose of expressing breast milk. This guideline addresses how to locate suitable facilities and arrange for time off to express breast milk, and provides additional resources.
Requesting a Lactation Room
The Health Promotion Department is responsible for handling inquiries regarding lactation rooms or locating other spaces suitable for expressing milk. Employees and managers should contact the Health Promotion Specialist assigned to their region with such requests.
Existing Lactation Rooms
Designated lactation rooms exist at some corporate office sites. Existing lactation rooms should be used whenever reasonably possible. Employees should observe all posted guidelines such as signup sheets, hours of availability, and security guidelines. If the condition of a room requires maintenance attention, contact the Facilities Service Center at 888-745-8680.
Employees in work locations that do not have a designated lactation room should arrange with their managers to use a private office to express milk, provided the office has a locking door and a means to obscure view into the office (drapes, blinds, etc). If the office needs to be modified in any way to make it suitable, contact Corporate Property Services before proceeding.
If no lactation room or other suitable space is available, contact the regional Health Promotion Specialist for assistance.
Lactation Support
Employees have access to professional lactation consultants and additional support and education for breastfeeding through WaMu’s Work/Life Assistance Program. To access these services, contact Work/Life Assistance at 866-808-5004.
Time Off
Time needed for lactation purposes should be taken during regularly scheduled break periods. If that is not possible, Washington Mutual will attempt to provide employees with additional unpaid breaks (consistent with business needs) to permit time to express milk. Any such additional breaks must be approved in advance by the employee’s manager.
Equipment and Storage
WaMu provides enhanced lactation support through the Work/Life Assistance Program, including a subsidy on a hospital-grade personal breast pump for participants. Employees are responsible for providing and storing any equipment and accessories needed for breastfeeding including storage containers and a cooler, if a refrigerator is not available.
Any necessary equipment (breast pump, storage containers, etc) should be securely stored at the employee’s workstation or at another storage area designated by management. These personal items should not be stored in the Washington Mutual lactation room. Loss or damage to equipment is not the responsibility of Washington Mutual.
Storage of Expressed Milk
In some cases, a refrigerator may be provided in the lactation room. If a refrigerator is not provided, expressed milk should be stored in a personal cooler secured at the designated storage area. In either case, expressed milk should be stored in a spill-proof container labeled with the employee’s name. Expressed milk must be removed from Washington Mutual premises at the end of the employee’s work day.
Questions
If you have questions about this or any other HR Policy or Guideline, please contact the Employee Service Center online or at 866-4-WAMU-HR.
Feedback
If you have suggestions or feedback about our HR Policies and Guidelines, please submit your comments via HR Policy feedback.







@majortom1981: I think the word you’re looking for there is “discreet”.
SO yeah what is the point of this unless its to let people know WAMU cares about its preggy employees?
Lactation rooms should be standard for working/nursing moms, of whom there are many, but right now it’s a luxury. If this is becoming standard corporate policy, then bravo.
@shadow735: Actually, the ones with babies aren’t preggy anymore.
@retailwhore:
So because I have a view that is the opposite of the majority of posters in this story that makes me a troll. I see how it is. If you believe in personal and family responsibility that makes you evil.
Retailwhore: It may not make you a troll, but it sure defines you as someone completely out of touch with reality.
Anyway, it’s interesting.. Check out NASA’s Breastfeeding Policy. Most companies have one.
@jamesdenver: Okay, that makes sense. I was just trying to merge in my head the “need express room for pulling out breasts” with “need diabetic room for pulling out ______”?!? and it wasn’t going a pretty direction…
There’s probably other medical/etc reasons why someone might need a little privacy to take care of a condition, and it would make sense for the “express room” to do multiple duty. If you have an office with a door, that’s probably good enough. If you’re in a cubicle farm, well… Agreed giving yourself a shot in a bathroom is likely no more appealing than for a mother “expressing” herself.
What gets me is some of the looks women gaev my wife when she fed our kids in public (mind you, fully covered with blanket and such). Watching your wife feed your child was really a beautiful thing.
@emilymarion333: Unfortunately, it’s not as common as you think. But hats off to WaMu for establishing a woman-friendly policy. I would consider being a WaMu customer for this.
Great policy! Good for them for being pro-active and pro-family.
@jamesdenver: Having known fellow teachers who had to try to express their milk in the cobwebbed corner of the very public teacher’s lounge/copy room during the 10 minutes we got for lunch, I’d say WaMu has gone above and beyond most companies.
@ripple: No you are a troll. you make statements “if you believe in personal or family responsibility” as if anyone that disagrees with you does not believe in that. You know, like from the guy you voted for president (assuming you did vote) “you are either with us or against us?” It would be like me saying that your parents did not take personal or family responsibility because the procreated with clearly inferior genes.