Class Actions: Bed Bath & Beyond May Owe You A Small Amount Of Money

If you bought sheets at Bed Bath & Beyond you may have some money coming to you from a class action settlement. BB&B has begun notifying customers that they’ve settled a class action lawsuit brought over the thread count in their sheets. Apparently, said sheets had been labeled in a non-standard manner.

From Home Textiles Today:

While denying any wrongdoing, the retailer said that under the settlement, for the next five years it will comply with ASTM standards that require thread counts to be labeled according to the number of yarns in a square inch of fabric, regardless of the number of plies, a standard that has also been adopted by the Federal Trade Commission.

Consumers who purchased the improperly labeled sheets are eligible for a full refund, providing that they have a receipt and want to return the sheets. If you like your sheets and want to keep them, you can get a $10 gift certificate or a 20% discount certificate, depending on what sort of proof of purchase you have.

The idea that a 20% coupon from BB&B is some sort of compensation is a bit laughable. We recently tried to leave our apartment and had to call the fire department to help rescue us from the wall of Bed, Bath & Beyond 20% off coupons that were blocking the exit.

Bed Bath & Beyond Thread Count Settlement (Thanks, Kenneth!)
BB&B will compensate consumers after thread count suit [Home Textiles Today]
(Photo:Morton Fox)

Comments

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  1. punkrawka says:

    Didn’t some comedian joke once about demanding a thread re-count? Did it actually happen?

  2. fizzyg says:

    I was thinking that exact thought re: the 20% off certificate.

  3. Murph1908 says:

    The idea that a 20% coupon from BB&B is some sort of compensation is a bit laughable. We recently tried to leave our apartment and had to call the fire department to help rescue us from the wall of Bed, Bath & Beyond 20% off coupons that were blocking the exit.

    A bit laughable. I let out an audible “hah” right after reading about the 20%. My wife carries about a half a dozen of these coupons with her at all times. She even uses them frequently, so it’s not just a long-term pile up.

  4. Geekybiker says:

    lol. I used one of those 20% coupons to buy the mislabeled sheets in the first place.

    Who still has the reciept for sheets though? I would love to be able to drop off some of my old stained ones though. :D

  5. Youthier says:

    The one and only time I made a purchase at BBB without a 20% coupon, I mentioned that I forgot it to the cashier and she gave me 20% anyway.

  6. Raiden47 says:

    @HeyHermano:

    Hah, I’ve had that happen before too!

  7. forever_knight says:

    We recently tried to leave our apartment and had to call the fire department to help rescue us from the wall of Bed, Bath & Beyond 20% off coupons that were blocking the exit.

    ha!

    20% off is an insulting option (unless it’s the coveted, but rare, 20% off the entire basket and not a single item). at the very least, it should be a 21% off coupon. any idiot can get the 20% coupons by even asking a cashier!

  8. fluiddruid says:

    I have a huge stack of the 20% coupons. They don’t care about the expiration date so I just keep them forever. What a laugh! Perhaps the class-action affected customers could also get other perks from BB&B, such as:

    - Free access to bathrooms in stores
    – Free access to light and heat inside all BB&B locations
    – Free air while shopping

  9. @Geekybiker: Me. I have receipts going back to about 2000. Well, like 97% of them. Some got lost due to damage and attrition. I bought sheets for my cousin for her wedding. But I can’t remember if it was LnT or BB&B

  10. MadameX says:

    Ditto on leaving the 20% off coupon at home. If you ask, they’ll give it to you anyway. And for the record, even though they have an expiration date, they’ll take them regardless. I’ve used ones that were more than a year old that I scrounged up in the trunk of my car once. Also, Linens & Things will accept them, too.

  11. spinachdip says:

    @MadameX: I can never differentiate between BB&B and Linens & Things & Beyond. I wonder if Linens & Things will accept the class action settlement too.

  12. Fujikopez says:

    Here’s the Big Secret: There is no cut-off dates for returns anyway. So if you still have your receipt, you can return sheets you bought ten years ago because they “don’t match the curtains” and the cashier wouldn’t bat an eye, and you would get the amount you paid.
    Sincerely,
    Your Former BBBY Employee

  13. TurboWagon00 says:

    @forever_knight: If you have enough coupons (not hard to do) you can effectively get 20% off, per item, your entire basket. Yes indeedy

  14. notlazyjustdontcare says:

    Do people buy sheets based on the labeled thread count and not on the way they feel? Is this like the wine that tastes better when you think it’s more expensive?

    Oh, and you can use up to five of the 20% off coupons at one go.

    Also, if you don’t have a receipt, they’ll give you store credit for most stuff, package or not, used or not. This pro-customer return policy is the counterpoint for Target’s latest totally anti-customer policy. And it’s how BB+B got my wedding registry business.

  15. brainologist says:

    @fluiddruid: Speaking of free access to bathrooms, the BB&B in Chicago (State & Grand) has once of the cleanest public-access bathrooms in that part of the city, in case you ever find yourself in that part of town in a tight spot.

  16. rolla says:

    consumer reports stated that any thread count above 400 is a waste of money due to manufacturers’ formula for calculating thread count.

  17. Sam says:

    Home Textiles Today? Really?

  18. savvy999 says:

    I lost one of my kids once in a BB&B. They did a total lockdown of the store, nobody in or out until we found her… playing with the drinking fountain by the bathrooms. The store employees were outstanding during our 10 minutes of panic.

    Overall, BB&B is a good store, even if the 20% coupon as a class action settlement is a joke.

    Next settlement: Amazon gives free shipping if your order is over $75! w00t!