Thought Process Behind Listerine Label Finally Revealed
Reader Tom writes:
Marketing guy 1: "Hey how about this for a slogan... 24 Hour Protection?"
Marketing guy 2: "Yeah, that's great! Let's put it on our bottle!"
Marketing guy 1: "Wait, if we say that, the consumers will only use it once per day and we'll only sell half the volume!"
Marketing guy 2: "True... so let's be sure to remind them to use it 2x a day."
Marketing guy 1: "Cool. We'll put both on the label. 24 Hour Protection that you use twice a day. Oh, and we'll clarify by putting Use Every 12 Hours, just in case they get confused."
Marketing guy 2: "Yeah, that makes perfect sense."
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Comments:
I'm often amazed that anyone pays attention to stuff like that. Marketing is filled with people who failed to get real jobs and were too uncoordinated to become janitors or garbage men.
Mind you, the average person lets their critical reasoning skills take a nap when it comes to looking at adverts, so these marketing type will have no shortage of work.
@azntg: It's not contradictory: 12 hours x twice a day = 24 hour protection!
Goofy, but not technically wrong.
I have issue with the claim that any mouthwash lasts longer than until you have your first and-oh-so-critical cup of coffee. That's BS.
I think it is possible to tell when your mouth wash has quit providing protection.
It is definitely possible to tell when other people's mouth wash has quit working. Especially Curt's... if he uses any at all. The stench fills my cube when he stops by to chat. I need a fan and a couple of those cone/jelly scent things that were so popular in the 80's.
The label is deliberately misleading.
History of Listerine, from Freakonomics via wikipedia:
Listerine was invented in the 19th century as a powerful surgical antiseptic. It was later sold, in a distilled form, as a floor cleaner and a cure for gonorrhea. But it wasn't a runaway success until the 1920s, when it was pitched as a solution for "chronic halitosis", the faux medical term that the Listerine advertising group created in 1921 to describe bad breath. By naming and thus creating a medical condition for which consumers now felt they needed a cure, Listerine created a market for their mouthwash. Until that time, bad breath was not conventionally considered a catastrophe, but Listerine's ad campaign changed that. As the advertising scholar James B. Twitchell writes, "Listerine did not make mouthwash as much as it made halitosis." Listerine's new ads featured forlorn young women and men, eager for marriage but turned off by their mate's rotten breath. "Can I be happy with him in spite of that?" one maiden asked herself. In just seven years, the company's revenues rose from $115,000 to more than $8 million.
@Myron: In the wrong hands bad breath is killer though, so maybe they did need to make 1920s Americans realize their breath was stank.
@HeyThereKiller: That's kind of like the commercials for some cough medicine
They show a guy doing a blindfolded taste test, and one is a cup of after-prom jacuzzi water, and the other is a cup of the cough syrup...the guy drinks both, and says "no difference!" - there's a variation on this using a cup of after-workout armpit sweat.
Their tag line is "It tastes like shit but it works!"
@freshyill: I have to agree. Never was confused by the label.
But then again in this day and age. If it isn't spelled out letter by letter. People get easily confused.
Comment about the factual history of these companies are extremely insightful and help cast a lot of light on their products. What pisses me off is that these bastards help drive up the cost of health care (in this case dentistry) by forcing their products on helpless consumers. I was at the dentist today and right after my cleaning I was shoved a cup of green liquid. In that situation it does nothing explaining to the assistant you'd rather gargle Diet Cola.
@savvy999: You're right, it's not contradictory at all. But the issue is not whether it keeps your breath fresh for 24 hours; it specifically says protection "against plaque and gingivitis germs." All the protests about it not working that long aren't paying attention.
"but if something tastes this bad, it must be good." that's how it works right? Monster cables have to be better, look how much they cost.
I just like how a few years ago Listerine made the claim that their product was as effective as flossing. The ADA came down on that pretty hard, since it wasn't actually true. Still, a lot of people remember that advertising and are not aware of its inaccuracy.

















Gotta love contradicting numbers!