Avoid In-Store "Finance Traps" When Buying An HDTV
Several retailers are offering special deals on expensive HDTVs this season—things like no payments until x date or zero percent financing—but PC World cautions that they're not always the bargains they appear to be. Their advice: "Cash is always best. If you need a special promotion to buy an HDTV, you can't afford it."
Retailers often raise the price on free-financing sets, so the first thing you should do is see whether you can get a better cash-only deal elsewhere. Another trick is to approve a customer for a much higher amount than he is expecting, which tends to lead customers to purchase more expensive sets than what they originally budgeted.
Then there's the old bait-and-switch standby:
...zero-percent offers are used for bait-and-switch sales. Once the offer lures you into the showroom, a sales rep says you don't qualify, then tries to sell you the HDTV anyway.Of course, zero-interest deals can be useful if you've got excellent credit, always pay your bills on time, and are certain you'll be able to pay off the set before the grace period ends (and if you're not paying hidden mark-ups on the retail price). But if you're that person, you might be better off just paying cash up front and seeking out the steepest flat discount you can find.
"HDTV Buying Tips: Avoid Financing Traps" [PC World]
(Photo: Getty)
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Also keep a close eye on the 'promotional pay-off balance' if you do this on a Circuit City (Chase) credit card. Since they will apply your payment to any other purchases you made on that card before applying it to the pay-off balance. This also includes finance charges for non-promo purchases for the *current* billing period (next month's statement), not the amount printed on your statement.
They got me with that last one because I paid the 'promotional pay-off balance' only, and not the $5.00 in other finance charges. They did reverse the finance charges for me, but not without a fight. That card is now paid off and frozen in a block of ice.
I have sometimes improved an already good deal by taking advantage of 0% after I've made my best deal. Three years ago I jacked a Dodge dealer down to bare minimum pricing while waving a pre-approved car loan check in his face (giving him no room to play any numbers in the "four square" except price). Then, when we had our price, I asked about their zero percent finance deal. He kinda huffed and puffed like I'd never qualify, but then came back with seven years, same as cash. Sweet.
Dell does the same thing sometimes... you can apply special discount codes and so forth and then take advantage of their retail card 0% specials.
Just pay it all on time, otherwise you're screwed.
@JayDeEm: They got me with that too. It took two months for them to actually correct the problem. It is truly a horrible card.
"Of course, zero-interest deals can be useful if you've got excellent credit, always pay your bills on time, and are certain you'll be able to pay off the set before the grace period ends...but...you might be better off just paying cash up front and seeking out the steepest flat discount you can find"
That seems just silly. If you can afford it and can get an awesome deal as well as have something like 0% interest for a year you should do it. You can put that X amount of money in an investment and have that money work for you then just pay the item off whenever the promotion ends. I've done this plenty of times.
Paying for things in cash is wasting your money. You should at least pay for it on your amex or equivalent card so you can get bonuses for such a high dollar item.
Hmmph.
This article is written for non-Consumerist types. They typical Joe who wants a new TV, can't afford it, but jumps in because he/she thinks the 0% interest is going to save them. Just about every reader of this site is a super-shopper always searching out the best deal. 0% interest is icing on the cake. In this day and age of online banking and autopayments, it's easy to keep payments going w/ little attention.
I've bought ~$5000 of stuff at bestbuy over the years and always used their same as cash deal when they offer it (all my kitchen appliances were bought this way). And like I said before, as a great Consumerist, I did a lot of price comparing and price matching to get the best deal.
Finance your house.
Don't finance your car unless you have to. Why pay more for something that will be worth much less?
I love 0% interest deals--I bought my last refrigerator and just recently a washer and dryer that way. I had the money, but why yank it out of savings and lose all that interest? I'm paying it off month to month, have the money to pay for it in full immediately if need be, but otherwise and have two years to do it--that's awesome.
BTW-The refrigerator was a one year deal and I had it paid off in three months, so no penalties for me.
Years back when I was first married my wife and I bought a couch on a 12 month no interest plan. This was back in the day when a savings account was paying 6% interest. We had the cash to pay it off but felt that we'd be better off earning interest on our money. The couch was paid off in 10 months and for the next 3 years we were bombarded with loan offers from the finance company.
If I can't pay cash for stuff I don't buy it. Especially not a for a TV.
I did a 0% finance for 12 months on a new PC when I opened a Best Buy card. I divided the balance ($1500 or so) by 12 and paid it off in time.
One thing I DID notice on the statements was an item called, "Deferred Interest," which is what I believe I'd have been hit with had I not paid the balance in full within that 12 months (it was over $100 by the end).
I've never had a problem with paying off a 0% by the end of promotional dates along with making the payments on time.
As long as you KNOW you can make the payments each month, the less cash you drop all at once on them is MORE cash that is making you money by collecting interest in your savings account.
So basically, you're getting an even better deal than your 0% financing because you're collecting interest earned on the remainder of what you owe (and is still sitting in the bank) because you decided not to drop a mass chunk of cash at once.
Be careful about the terms of the financing. I had a large sum of money coming in 4 months, but I needed a computer. Dell was offering 3 months interest free (with deferred interest if you don't pay it off in those 3 months), so I figured I'd put it on the credit card at the end of 3 months, and only pay one month's interest on the card.
Forward 3 months later, Dell wouldn't accept a credit card. I never asked because it was unthinkable to me that they wouldn't.
"Of course, zero-interest deals can be useful if you've got excellent credit, always pay your bills on time, and are certain you'll be able to pay off the set before the grace period ends (and if you're not paying hidden mark-ups on the retail price)." And if there is no prepayment penalty, and if you jump though all their little hoops, and if you can see the future, and if you like assuming that the best-case scenario will work out in your favor every time.... then yeah, go for it. Or if you realize how much stupid, unnecessary risk this brings to your life, if you know that in this world of direct deposit and auto-bill-pay that one little snafu over in HR or at the credit union will bring all the dominoes tumbling down, then maybe you'll pay cash and walk out grinning because its payed for and that fool jamming one into the back of his BMW financed it.
There's nothing wrong with using 0% deals. I bought my HDTV last year, split it over 10 months and in the meantime I earned 5-6% interest on the money that I *could* have used to buy it with cash. 0% deals are only dangerous for those people that (as the author states) don't have the money to begin with. If you are using 0% deals to AFFORD the TV, you can't afford it.
Bought a $3500 Sony at Best Buy on 36 month 0/0 about a year ago. It's amazing that there is already about $900 in interest accrued. Too bad I will have it paid off 16 months into a 36 month offer! Boo hoo Best Buy, no finance charges for you. There is no bait nad switch here. People who get screwed by 0% deals are generally lying to themselves when they take on the credit responsibility anyways.
Another disadvantage of these 0% offers is that you can potentially get screwed if, say, the product you bought turns out to be defective in some way. What if that $3000 HDTV craps out after two weeks and you bought it at BestBuy (a store notorious for their anti-consumer practices) using one of their 0% offers? What if you've repeatedly tried to have the tv repaired or exchanged, yet are only given a run around? If you bought the tv using BestBuy's financing, you are subject to their terms and conditions, including binding arbitration if it comes down to that. Theoretically, you could be stuck paying for a tv you can't even use while they jerk you around through the 9 Circles of Customer Service Hell.
No thanks. I'll stick with my Amex.
@Imaginary_Friend: I've actually lived through your hypothetical, although I had much better results than you state. I bought a $1000 Samsung LCD HDTV and an Xbox 360 at Best Buy on a three-year, zero-interest plan. The TV had a dead pixel and Best Buy gave me no problems whatsoever in exchanging it for a new one. Four TVs later (that's another discussion), I finally gave up and asked for a refund. It was given to me without argument. All that's left on that card is the Xbox and it's still on a three-year plan. (That's only important because normal purchases get three months with no interest, not three years.)
I'm a new reader but have seen plenty of horror stories about Best Buy. I really wanted to post a comment because it needs to be said that not every Best Buy experience is a horrible one.
Thanks for your comment, TrentBrooks. It's great to hear that even BestBuy has done something right for the customer on occasion.
Not to trivialize your experience, but I believe you had no problems exchanging your LCD HDTV because Samsung is one of the few (if not the only) manufacturers that has a zero tolerance policy for dead pixels. I'm wondering if Best Buy would have been as agreeable if your tv was from a different manufacturer...
















How is that a bait and switch? When you see ANY 0% ad, they ALWAYS have some kind of disclaimer. Usually a "W.A.C.", "Some may qualify", or "Not all will qualify".
This goes for ALL types of purchases. From TVs, cars, to furniture.
If you can't afford it now. What makes you can afford it later in the same situation.