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Devoted Customer Upset Jimmy Dean Downsized Sausage 16oz To 12oz But Charges Same Price

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Enraged by Jimmy Dean reducing the size of their sausage from 16 oz to 12 oz but still charging the same price, Randy Taylor left a voicemail complaint on Jimmy Dean corporate line. Randy has a southern accent and is quite upset with the Jimmy Dean sausage company. He threatens to never buy, and never eat, Jimmy Dean sausage again until they go back to making sausage like they used to. Click above to hear it (warning: curse words). How good an idea is this all-too common price-chiseling if it turns 30-year fans into boycotters?

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92
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hahaha, this is classic.

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And people wonder why southern folks get stereotyped......

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4 oz makes the difference when feeding 6 people?


God it sounds like some of my relatives.

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Once again, for effect:

FAAAAAAAAAAAAAAAAAAAAT

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Tsk tsk, no thanking your anonymous tipsters who don't even bother to leave their name at the end of the e-mail?

Kidding. I'm just glad the hilarity is being spread. This deserves to go down in the annals of the Interweb.

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@Yossarian: Unless you're secretly a guy named Nick, I got it over IM from a different source.

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Isn't that Hank Hill?


Seriously, by and large, consumers are idiots and companies know it.

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BWAHAHA holy mother of all that's holy... that's killin' me.

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That is awesome..."Save money, save money...I wanna eat GD'it"

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@JKinNYC: Who cares what they weigh, are skinny people the only real consumers now?

I think this was a great complaint. The man figures it takes 16oz of sausage to feed his family and can no longer get 16oz. He has to either go with 12 or 24. One leaves people hungry, the other leaves food to go to waste.

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@Ben Popken: That's a funny coincidence; I sent it to the tips line 1/2 hour ago, so I just assumed. I really wasn't trying to start anything with the comment, though; I'm not mad or anything.

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The last 30 seconds were priceless!

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@Pylon83: Stereotyped for what, enjoying tasty sausage?

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Oh. My. God.


I suppose that as a native Southerner I should have been upset at the perpetuation of redneck stereotypes, but I really laughed my head off.


I think my favorite part is the last 10 seconds, where he stops talking to the voicemail but continues to curse a blue streak to one of his sons.

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16oz to 12oz is huge cut in weight.


You go to the donut shop and pay for a dozen donuts but they only put 9 in the bag, would you complain or just keep walking.


Everyone would complain.


So why consumers stay quiet when their Sausage weight gets cut by 20% is beyond me.


REVOLT I SAY !!!!! REVOLT!!!!!!!!!!!

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@JeffMc: I don't care if they are fat. And it was a good complaint. I was merely chuckling at his half-ton family.

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Those 4 ounces must really go a long ways in feeding "600 pounds of men." lol

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Now that's a man who loves sausage. AMIRITE?

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As a cart girl, I brought little sausage sandwiches out to some golfers one morning. These guys were super straight-laced businessmen and one of them literally squealed, "OooOOOoo, it's Jimmy Dean!!!" when he read the label. I've never seen a man so excited about food and he tipped me 100%... Oh, the power of Jimmy Dean sausages.

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With the exception of the cussing at the end because he forgot to hang up the phone/turn off the recorder, the man makes a valid complaint. The sizes he quoted for his family wasn't something that is unusual this day and age (200lbs for a grown man can't be far off the average). Cutting down the serving size by 25% is a huge amount (a bit more than the 4.5oz to 4oz of soap).


I would love to hear if Jimmy Dean were to actually respond to this guy.

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most of you should just go read jezebel or something. a 25% product reduction for the same price is the issue.

not this man or his family. at least he is passionate about something. even if he can't quite class up a joint.

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I like the way he says the word "delicious."

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I use that sausage in several recipes.
Or, I did. I'll just switch to another brand since it's easier than recalculating every other measurement to take into account that I have a quarter less sausage in the pack.

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omg! this post and these comments have made me laugh like i never have before in my life. i bet that guy would be awesome to have a beer with.

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That. Was. HILARIOUS. I love rednecks.

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He shouldn't have sworn, but hey, maybe more of us should be speaking out more to companies when they pull stuff like this. Good for you, man! You tell 'em!

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@Me.: ROFL!!! oo there are no words!


@meghannmarco: lol i know right!

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This is amazing. Amazing. 4 People. 12 ounces of sausage. A COUPLE DOZEN eggs. PLUS the T-bone steaks he mentions. Wow.

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And before anyone says anything, I agree with the complaint, I also just really enjoyed the family math

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Breakfast at Randy's: coupla dozen eggs + some t-bones + a pound of sausage...

holy crap. Don't short that man on the biscuits either.

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Well, take one look at this packaging... [blog.synapticsugar.net] Yeah... that image looks about as Southern and traditional as Kelloggs Pop Tarts. The complaintant needs to write off Jimmy Dean as a lost cause and find a new sausage brand.

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As a northerner (buffalo, ny) who is now living in Virginia... do not mess with redneck's sausage or gravy. I don't eat that crap since i'm from NY and like northern style food but that man's complaint is valid and I see it happening more and more with food and other stuff these days. Pay more for less. F that.

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Not to mention how it screws up recipes calling for the always-available 1 pound package of sausage.

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@sled_dog:

Hey maybe that's one of the reasons they did it, because they figure now they can sell 50% more (2 12-oz. packages instead of 1 16-oz. package).

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I can understand the outrage, but that was just freakin' funny. Thank the lord I don't live in Southern America.

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Jimmy Dean kicks ass. If there was sausage to be had in our house, that is what we got.

This product downsizing happens all the time, I just never notice it. Pretty soon a gallon of milk will be only about 3 liters.

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This is like when Nestle cut down the bag of toll house cookies from 16 oz to 12 oz. Of course, the recipe I have calls for the 16 oz size. Those bastards, denying me my chocolate!

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These posts about reduction in size are getting silly.


I'd like to ask every complainer for these reduced-size-but-same-price issues whether the company they work for has increased their prices or reduced the quantity of their product in the last few years. I get fewer Cheerios than I did 5 years ago. My 12 doughnuts cost more than they did 5 years agao. The software my company makes costs more than 5 years ago. What's the big deal here?


Whether its gas prices, inflation, increased rent - whatever - prices will go up. And if they don't sizes will go down.


If a company CSR for this company says, "we increased our price" then they pretty much told the truth and there's nothing further to say.


Only when you get a lame answer like, "It's still just as tasty as the bigger size" or "it helps you not become a fat redneck as quickly," should anyone have a problem with this.

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Maybe they just decided to leave out the four ounces of tapeworm eggs they usually include in each pound of sausage.


Then again, tapeworm parasites would keep you thin...

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Screw the sausage issue, valid though Tex's point is for sure, just how long will we tolerate the reduction in paper towels per roll, the increase in fluff to make it less noticable and the pre-set tear points so you get 3 instead of 1 when you try and pop it off the roll? I have not measured but I suspect the cardboard inner roll itself is larger too.

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Did it not occur to him that he could buy two and then refrigerate or freeze the remaining 8 oz. from the second roll? He did say he's willing to pay more if they kept making the 16 oz. size.

Or maybe he could take the hint and eat less fucking sausage.

Here's a fun tangent: Back in the good ol' days, people in the south were malnourished because they couldn't get enough food. Now they're malnourished and fat, thanks to things like Jimmy Dean sausage. Go figure.

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I don't eat meat but I enjoy the whole Jimmy D ad campaign with the sun, the moon, the rainbow....

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@Parapraxis: Work that into a believable meme and I'm sure we'll see some earnings problems at a lot of sausage companies.

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God I hate when companies do this. They did it to ice cream not that long ago. If you need to raise prices, fine, but don't scam the consumer. I thnk what is really atrocious is the jump in profits the company stands to make. If they put a 25% increase on a package, for an approximate $4 sausage roll, it would increase the price by $1 and result in the loss of a ton of business.