Sprint Nextel’s third quarter earnings are, uh, down 77%. Sprint lost 397,000 customers this quarter, according to MarketWatch. [MartketWatch]
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Lost… or threw off their network?
doesn’t shock me.
I wonder if they all bought iPhones….
I have a feeling Helio is rolling with the wrong network.
My Sprint contract is up Dec 4th. They’ll be losing another one on the 5th.
Can’t wait, it will be like Christmas in December!
Funny, I actually like Sprint. They seemed to have the best lowest-priced-plan compared with all the other carriers, and I make all my calls after 7:00 anyway. Too bad their Customer Service call center is a tiny room packed with 10,000 monkeys
@Hoborg: I have Nextel and I like it fine too. I find 2-way obscenely annoying but it is the cheapest way for my husband and I to keep in contact when one of us travels.
Or when one of us is downstairs and one is upstairs.
@Hoborg: Seriously, I pay under $30 a month with Sprint. Most of my friends drop their jaws when I tell them that. I don’t know what all the hate is about.
@HeyHermano and @tozmervo: I agree. Why all the hate? All cell companies suck in their own special way, so why not go with the cheapest? (With the 7pm start time to boot.)
The rates I have with Sprint crushed any comparative offer especially when it came to data plans and the have some of the best coverage for my usage. The CS Reps I have dealt with have been pleasant on most occasions but ill-trained to actually do what they said they would do. Thankfully, the rep who handled my contract renewal (3 upgraded phones, 1 new line with a phone) handled everything perfectly…not one thing was out of line on the next bill.
@GearheadGeek: I was a Sprint customer… before the iPhone launch.
Mostly people are upset with sprint over the billing system screw up. For a couple of months it was completely screwed from the inside out, and sprint was dragging their asses as far as fixing it went.
I used to have sprint but dumped their service because I couldn’t get a signal indoors….in just about every structure I entered. Many of my friends have said the same.
It’s a shame, mostly because their data network is pretty fast. But what’s the use if you can’t get a signal…?
@Hoborg: I’m with you…I like Sprint. I had an issue where I couldn’t check my minute usage for a month and they agreed to cover any minutes I went over. Then they gave me 30 bonus minutes for the next 3 months. Sure they are a cell phone company and are required by some unwritten law to suck, but I have no hate towards them.