Just a reminder, don't jump to these support options without trying plain old regular support numbers first. Many problems will be resolved through the proper channels and you don't want to clog up executive support capacity for those who really need it, look ridiculous for escalating immediately or prevent service improvement opportunities by not being able to share your experiences with front-line support with executive support (who should share your feedback internally).

I had to resort to emailing Comcast's CEO after I called them about a dozen times over the course of a month to try & get a DHL box shipped out so I could return my old modem & converter. their executive customer service people followed up with me the next day, & the ultimately sent a tech to physically retrieve the equipment; they even contacted me to confirm that everything was taken care of. so, yeah...once you've built up a legitimate case, it's definitely the way to get some attention after nothing else has been effective.

thanks for not conveniently putting a list for us. >:P

I've been searching forever for CompUSA contact info -- anyone have ideas?

Can anyone help with the number for Chrysler? I have been trying and keep getting back to basic support.

@alfista: Good point...any good employee in this role will gently ask if you've gone through normal channels first and if you haven't....they'll just get you there. I feel bad for customers that insist they have their concern handled by me even though they haven't tried normal channels because most of their issues could be handled in mere minutes through regular customer service. To be fair, issues I handle come in a first come first serve basis. So while the customer's concern is a priority, every concern I deal with is a priority.