"Bill Gates, You Suck"
See, Dan wants to play Tiger Woods, Madden, Need For Speed, and GTA... so he plays them with his broken XBOX. It's a process that involves large pieces of plastic and metal become smaller, multiple, pieces of plastic and metal.
That's in the second video, below. The first video, above, is his expression of frustration with the warranty repair process in the typical "straight to camera" mode, but the eponymous conveyance of his true feelings, and the appearance of what looks like a recalled Fisher-Price toy in the background, raise it above the quotidian.
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Comments:
@crecente: Problem is, the HDD and stuff went flying out when he ran over it. And it shows the rear tire of the truck rather firmly planted on the X360, and box, at the end.
Not exactly empty.
@vagrantwade: Unfortunately, some people aren't so lucky as to have gotten it back that early. My fiancé just got his back yesterday after an almost 3 month wait. Throw in some Post Office errors and you got yourself a pretty big headache. As far as the whole Bill Gates thing, he had me scratchin' my head at that one too.
However, I always enjoy seeing people destroy their consoles in interesting ways. I'm shocked he didn't snap his golf club in half, though.
My 360 bricked and I called Xbox. They sent me a shipping box in a week. When I was getting it ready to ship, I noticed that the tamper sticker had been removed by the putz who I bought it from.
So XBOX refused to fix it.
I found a local place that did it for $40. It was ready the next day. it works and hasn't failed since.
Why smashy-smash a completely fixable 360?
People - stop smashing your crap! Give it away, sell it, or get it fixed....
@SilverStar95:
thing is, that we never got a close up of the parts. who knows, that can be spare plastic pieces or just a case. why would you make a video and not get all the detail.
In the first video he says it was 3 weeks after he got it back that it broke. In the second he says 2 weeks? Guess when you're making up the story as you go along the facts can change?
Seriously, given that the OTHER big game system maker that's also involved with computers won't cover anything that happens past 90 days, and often won't cover anything inside 90 days if they can get away with it (Oh, that's because of heat - you didn't have it in a well ventilated area, so it's not covered...) I think Microsoft did the right thing in extending the warranty - not just once, to a year (which was IMHO reasonable given that all the other systems and many computers these days only have a 90 day warranty) but to a full 3 years. Above and beyond.
This guy is just a moron. They offered to fix it, but he wanted his money back. He says he bought it from Microsoft? I didn't know they sold them direct?
He should have at least escalated the problem before making a (really bad) internet video.
@MoePower:
I wasn't implying he was the only one who had to wait a while. I was demonstrating that with some consoles at certain times, they get back sooner. So it's not like it's common practice for them to wait 8 weeks.
I've had mine since the beginning and no problems here. This guy is just trying to get a new 360 delivered to his door by Bill in person and a big kiss-up from the company. Maybe he should get a life and stop playing so many video games.
This is for the Xbox Live players. They'll know what I'm talking about: Why is it that 75% of the people of xbox live live in either Florida or Canada?
He definitely didn't smash it, if this person was really breaking a $380.00 machine for his video, he would have made sure to get clear shots of the aftermath. I did notice that they attempted to make it look like he actually ran it over by throwing a face plate on the ground.
This guy should also take the time to learn to use the exposure setting on his camera. It's so bright you can't see what he is doing to the xbox. What an ass.
@Doomstink: No kidding. If he can't figure his camera out, it begs the question if HE did something wrong with the Xbox.
Missing COMPLETELY from this video is any scrap of circuit board. There also doesn't seem to be any mangled metal from the case or the DVD drive's case.
Ahh, what a champ. After a life spent framing houses, watching sports, kicking dogs, drinking domestic beer, electing Bush in 2000, getting tattoos on his elbows and asphalting roads, this fine gentleman finally found something to stand up for (albeit in a questionable, box-is-probably-empty way). Hats off to you, sir.
I hope we as consumers don't destroy video complaints as a good tool to teach manufacturers/companies/retailers that we can effect their bottom line with word of mouth by just smashing things in various ways. I think a video that highlights time involved and monies wasted by both parties would be more effective than smashing... or at least we should save smashing for certain extreme situations.
As a gamer I was never that impressed with the Xbox line of products, or their ability to simply buy studios to make titles platform exclusive, and now I have a definite reason never to buy one. This video makes it clear to me that I could end up with a $400 (plus) brick that I constantly have to mail around before it works as it should out of the box.
@landu13: That's a great idea, just buy a lame system with lame games and never have to worry about it breaking because you never use it.
OK, not that this guy is hurting like Jordan Fogal (the lady whose lemon house and its crappy builders put her in bankruptcy), but why do so many people on this blog take every chance to rag on the consumers with complaints? Listen, smashing the XBox isn't the best answer in the world, and lord knows he could've made a better video, but is that really the point? Why isn't anyone casting a baleful gaze on the poor product quality that's necessitating all these recalls and repeated repairs in the first place? Is it because he's a redneck that he doesn't deserve any empathy?
@DBEAHN
The guy doesn't seem to stay consistent with that small fact, but is it worth mentioning regardless of the fact that his 360 crapped out on him for the second time?
In regards to your comment on the other product's warranty, it is actually a (1) year from the purchase date, not 90 days.
I think the Floridian has every right to be angry. I would be damned if I ever bought anything over $300 only to have it crap out on me and have to wait 8 weeks to get it back.
The reason Microsoft adopted the 3 year warranty is most likely because they just couldn't sleep knowing that their fan base was getting ripped off, not because they are betting their product was going to outlast the warranty and gain confidence.
In my opinion, Dan Jouver has every right to make his statement loud and clear. I'm not debating on whether or not it's "smart" to break a 360 in the end, I'm just saying that his actions are understandable.
I hate to be a dick to a frustrated consumer, but...
Apparently, blunt force works well...
@rockosolido: Did you just say imbred? Perhaps you are a little imbred as well?
@eslaydog: Sorry, we children do not have time to make a weekly trip to Saks Fifth Avenue to buy new systems to replace the broken ones.
@SybilDisobedience: Why complain when MS came out and said all xbox 360 are defective we are increasing the warranty because of this. If the company denied it you could complain but now whats the point? They already bit the bullet and are paying large amounts of money to fix every console that has not been tampered with.
@EmTeeZ: Have it your way. Just don't go ape when it takes 2+ weeks to get your life, um, er, games system back.
@eslaydog: I bought mine at Wal-Mart. Most major stores have their cash registers programed to force you to scan the serial before it will allow you to complete the purchase.
Why be a dick just because I pointed out your little "scam" was not possible?
@roche: Don't be a 'roche'bag because you shop at Walmart and can't afford the $40 membership to Costco.
@ehrgeiz: they didn't bite the bullet at all... but hey if you like the standard MS has set then continue buying their hardware.
theyre a corporation.. no need to defend them, they have lawyers for that...
I really feel this guys pain.
My 360 burned out last weekend, while I was playing Bioshock (great game, BTW.) I just about screamed when I saw the three glowing LEDs...
Do yourself a favor and DON'T buy either the PS3 or the Xbox 360. They both have major manufacturing defects...
On a side note: I'm now the proud owner of a PSP, which is a pretty cool portable system.
@sonichghog: Well, it wouldn't be the first time Sony tried to fake "viral marketing"... anybody remember the PSP blog?




























Way to destroy an empty box. ;P