Southwest To End "Family First" Boarding Policy

Southwest currently lets families board first, but they’re axing that policy in an effort to save time. Rather than board with the A group, families will now board after A but before B and C. If all members are in the A group, they will board with A.

The change reflects Southwest’s new focus on attracting more business travelers. Some analysts expect that Southwest will soon begin charging extra for A passes or some variation. No word yet.

Southwest to end family-first boarding policy[Houston Chronicle]
(Photo:dlkinney)

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.