Can someone tell us what the hell is going on with Blockbuster? Some readers are writing in saying that they’re being allowed to keep their plan but are warned that if they change it they’ll be kicked off and charged more. Other readers are saying that their plan has been completely canceled and they have to choose another one. Still other people are on the same plan but now are not receiving coupons. We’ve gotten about 20 emails about this issue, but are at a loss to understand it.
Can we please get a straight answer about what the hell is going on with Blockbuster? They are definitely screwing you, but apparently they’re doing it in about 9 different ways, making it hard for us to write the headline.