See, Dan wants to play Tiger Woods, Madden, Need For Speed, and GTA… so he plays them with his broken XBOX. It’s a process that involves large pieces of plastic and metal become smaller, multiple, pieces of plastic and metal.
That’s in the second video, below. The first video, above, is his expression of frustration with the warranty repair process in the typical “straight to camera” mode, but the eponymous conveyance of his true feelings, and the appearance of what looks like a recalled Fisher-Price toy in the background, raise it above the quotidian.
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@ SYBILDISOBEDIENCE
You have several forces at work. The video is poorly made and is a big overreaction. People who overreact are viewed poorly,even if their complaint is valid.
It’s fun to blame the consumer. It happens all the time here.
Video gamers who are on web boards tend to be fanatical. MS has a special brand of fanatical following. Almost anytime you hear of an XBOX 360 related complaint you have people dismissing the complaint as user abuse. Any person dissatisfied with MS return service is unreasonable and impatient.
I’d bet there are no more than 1000 people on the internet who are that extreme but they tend to come out of the woodwork on any game article.
So the posted video a a triple combination of hate the person who received a crappy product.
Ha, I actually know this guy, he’s a firefighter for the city I live in. I feel his pain.
This whole thing screams Florida white trash loser assclown. He talks about games & seasons? Doesn’t this pylon have a life? What a loser.
The Xbox360 problems are real but this guy is a grown man who has nothing better to do than make videos of broken consoles, uniform changes and all?
I think I sense a new internet meme about to start…. The Xbox360 Florida Assclown. Coming soon to YTMND….
I think he really did destroy it, I have no reason to mistrust a firefighting Phins fan. Plus, to all you people saying “you just pissed away $400″ and stuff like that well maybe he got more satisfaction knowing he did not have to deal with a piece of crap built console then he ever would have got a out a of console that he spends more time waiting to get fixed then actually playing.
I feel for this guy, and this is why I am constantly telling my friend with a big temper that is thinking about getting a 360 to not at all costs, at least until then fix the damn thing, if that ever happens. I really don’t know what he would to do when that red ring of death pop’s up.
-WPack911
Can you say “bandwagon”? Jeez, someone smashes a macbook on Consumerist and suddenly it’s beat-the-crap-out-of-consumer-electronics season.
As a golfer I am insulted by his Happy Fuck-Ass Gilmore impression that chunks the grass so bad that the beaver pelt of grass he chunks is more intimidating than the actual contact with the box.
This new fad of people destroying things in YouTube videos hoping to get corporate freebies has to stop. You could make a living just buying dead electronics, smashing them, then hitting up the companies for new product.
@landu13: You may notice the reason that there isn’t much outcry about the problems with the PS3 is that no one is buying them, and the ones that have sold don’t see any use? And the ones that do break after 90 days, it’s pay to fix with Sony.
@WPack911: Make sure you get one of the ones with an HDMI port and you’re fine. They’re on the 65nm tech (cooler in the first place) and have a more efficient cooling setup.
The asshat in the video doesn’t mention how old his first one was, but I’ve had mine for a long time now and haven’t had a problem. I’ll admit, I keep ALL of my home electronics in well ventilated areas, but then I also change the oil in my car and don’t wash my cell phone in water.
Is the domain, “virginswhobreakstuff.com” available?
That was AWESOME!
My 2nd XBox 360 broke two days ago, just in time for Halo 3 and PGR4. I had murder in my mind this weekend, too.
Bill Gates, You Do Suck!
the revolution begins with this guy
There have been a few of these videos going around with smashing of broken electronics. The only difference here is the MS is actually willing to fix the issues for free. All the other smashing videos were done against companies NOT fixing the units.
I agree with the other poster here, this smells like someting Sony would put out.
@dbeahn: It’s annoying enough having to wade through the console fanboys on Kotaku, but let’s not infect Consumerist with fanboyism as well, if we can help it.
I’ve had my 360 since launch and it is still truckin. I also have a Dell Plasma TV that hasn’t worked right since the day I bought it. And a Sony CD player that completely crapped out in 1 year. It’s a bummer, but that’s the way modern electronics are. At least MS is making it as easy as possible to get the 360′s replaced.
This guy needs a good editor – could of had this down to 30 seconds. Do I really need to wait 20 seconds while you back your truck up? Oh well – next time, just buy it at Costco and take it back when it rings. Who messes with mailing stuff in? What is this? 1992?
@Tzepish: So if I have my own opinion, I’m a fanboy, is that it?
I happen to think they went above and beyond in extending the warranty not once, but twice. Sony certainly never has and never would do that. Want an example? The VGN-FJ series notebook. The WEGA tube TVs from 2004-2007. Sony’s plasma TVs. All products found to have either design and/or manufacturing issues. But if you’re outside your 90 day or one year warranty (whichever applied) then you were out of luck.
So by all means, let’s not acknowledge when a company goes and does the right thing – that’ll sure show them!
XP is outdated, vista doesnt work, apple is overpriced, xboxes break, ps3 has no games, wii is for kids…
Linux anyone?
Way what you want. It’s great that MS extends the warranty. But, it’s completely inexcusable that so many people would have to send their product back multiple times. MS is just doing a really shoddy job at handling their recall. It’s great that they extended their warranty for 3 years, but it shouldn’t take them 3 years to live up to failures that happened within the first 6 months.
@dbeahn: The difference is Microsoft is banking on making critical inroads into the market. They’re hoping that people who buy their products will suffer through a poorly designed product and invest in enough games that they’re not gonna jump ship.
By all means, let’s recognize when a company’s PR efforts are just facade for buying themselves time.
While he’s definitely an asshat, he is getting his full 15 minutes of fame with this mess.
Wish I had something stupid to rant about for no real reason…
@Doomstalk: “cockjockey” <– too funny.
So he saw some guy smash his Ibook on the net and figured he could do the same thing with similar results.Wow.
It would be hilarious if he was getting the four lights instead of three. Then he’d really look stupid. Now we’ll never know. Anyway, even as a hardcore gamer, I see no good reason for getting that worked up over something like this. There are people who can’t afford to feed their families and this guy acks like a (insert expletive of choice here) because he can’t play his videogames for a while. Babies cry when you take their toys. Little brats smash their toys when they don’t like them. This guy is supposed to be past this nonsense. I hope this guy doesn’t breed. It would be better for the human race.
By the way, you pay initially for the repairs, then they send you a check after evaluating your case. I just got a check from them yesterday. Won’t he feel stupid when his check arrives in the mail? Maybe it will be just in time for him to get a 360 with the new falcon chips.
The beauty of it all is that Microsoft doesn’t care about you. They sent out those X-Box 360s and it doesn’t matter that they’re spending tons of money repairing and shipping ones that bricked because they already made it all back from software and peripherals.
@ DBEAHN AND @WPack911
The XBOX360 does not at this time have a 65nm CPU OR GPU. While some designs changes have been made by retrofitting heatsinks to the existing design, there are no newly designed boards for sale.
You will need to wait for the fall and for all the existing 360s to be sold.
The extended warranty only cover issues the relate to the red ring of death, typically gpu or cpu overheating issues. There have been reported issues of DVD drives crapping out and not being covered, I believe it happened to one of kotaku’s editors.
The 360 has a lot of great games but also still has it share of hardware issues. If you wait for the newly designed systems with 65nm chips the problems should be fixed. As a bonus all of the current games will be cheaper.
@Techguy1138: It’s my understanding that the 65nm chips will be showing up first in the “premium” version that has the HDMI port. These are due out this fall. Existing stocks will have to be sold first, but then existing stocks don’t have an HDMI port. Note that this advice from me excludes the “Elite” version, as it doesn’t have the 65nm chips but does have the HDMI port.
I can’t PROVE it, but I suspect that the “Halo 3 special edition” is also the 65nm chipset.
@dbeahn: I really doubt that the new Halo version has the new chipset. We can find out when someone fronts the cash to destroy one.
It’s really to bad about the quality of the system. They have so many great games but even now it doesn’t seem like a great idea to buy a new one. A used system seems like an even worse idea.
Microsoft should have just sent him a WHHHHHHHAAAAAAAmmmmmmmmbulance…
What a whinny bitch. On a happier note, props to his parents, their basement looks real nice…
@dbeahn: “You may notice the reason that there isn’t much outcry about the problems with the PS3 is that no one is buying them, and the ones that have sold don’t see any use?”
That’s not an opinion. And I find it highly dubious, since there are enough PS3′s out there that we would have heard of these problems by now, and the PS3 has passed all sorts of crazy stress tests, and my own PS3 has been running for months (since Folding@Home came out) literally 24/7 without any problems.
Maybe I’ve just been lucky but my 360 has been fine ever since I bought it. The handful of friends I have who also own the console have never had a problem either. No doubt there is a problem here, but I think that sometimes it gets blown out of proportion. After all, disgruntled consumers speak louder than satisfied ones. Something else to consider, would it be past Sony to create clever articles and videos such as these to bash their competitors from the perspective of a ordinary unbiased consumer?
HICKKKKKK.
@Tzepish: Interesting. Turns out you’re the fanboy. Don’t worry, maybe one day they’ll make another game worth playing for the PS3 other than folding@home.
As for your argument that “there are enough out there we’d know by now”, we’ll see. The HDMI issue that Sony denied every happened, then fixed, then denied fixing since it wasn’t ever an issue is solved, the verdict is still out on the HDD problems we’ve seen as well as the possible issue with the bluray diode. Time will tell.
Of course, the REAL problem is that they can’t sell the things. [www.businessweek.com] 4.5 million units globally in 10 months. Over a billion dollars in inventory sitting in warehouses. Unable to meet their own production goals – although that problem is helped by the fact that they can’t even sell the ones they have made.
@lestat730: I wouldn’t be surprised. They did, after all, edit the Halo 3 wiki to say that Halo 3 would look no better than Halo 2. No matter how reliable the PS3 hardware is, I’m not going to support Sony until they stop this crap. XBOX 360 needs some issues fixed, but I’m happy with how they handle the competition. As soon as I have the extra money, I’m getting a Wii to compliment my 360. Sony, however will not get my money until 2009.
It’s funny that everybody gets so mad at Microsoft about the 360′s defects. I actually went through four used PS2′s and my new one stopped playing cds and dvds. All this happened within the space of a week. The fact is, the 360 is a victim of the internet. A lot of my friends who had PS2′s didn’t have the internet or had very little knowledge of it back then. The only one’s who knew a lot about it were just using it for porn and illegal downloads. I have a friend who went through nine PS2′s. One of my friends went through four. Another went through three. One lucky one still has the first one he bought, and he’s surprisingly the sloppiest out of all of them. Everything he has is a mess. There’s even melted candle wax all over the top of his PS2. Now everyone has the internet and everything that goes wrong has an easy outlet. There’s also not much to help us discern the truth from the lies. Who knows what’s true and what’s not anymore?
yeah, this screams sony PR move. that guy is made to look like a typical “game dude”, however his speech pattern implies otherwise. dude is way too rigid in his speaking for someone who is passionate enough to destroy something that expensive and then video it. lets not mention the costume changes. viral BS!
At what point can the xbox people form a class action lawsuit?
Wait…someone on the Internet telling Bill Gates he sucks? How original.
@sonichghog: FIGHT THE CONSOLE JIHAD, BROTHER!!!
[www.penny-arcade.com]
@b612markt: At any point they want. Then the court will have to decide if providing a 3 year warranty is a reasonable remedy.
Given that every OTHER game console for the past 8 years has come with a 90 day warranty…
@dbeahn: All the other console systems have a 90 day warranty, andhave for the past 8 years? Don’t think so. Wii has a 1-year warranty by default, and you get another 90 days for registering the system on top of that. A year is, in fact, the standard warranty on ALL Nintendo systems, and has been for a long time.
Also, the HDMI is already showing up on XBox 360s, and all versions will have HDMI before the 65nm chips hit.
http://www.consumeraffairs.com
This is just one of many sites higlighting issues with the PS2. At least Microsoft is admitting there’s something wrong. Sony hasn’t really fessed up yet. It looks like Sony and Microsoft have switched places this generation from a reliability standpoint. The difference is how they handle the problems.
The high failure rate on the 360 is the exact reason that I bought mine at Costco. I could’ve bought one on eBay or Amazon for cheaper, but I was concerned about the “3 rings of death”. I even double-checked the Costco return policy before I bought it–their new 90-day return policy on electronics doesn’t apply to video game systems, so it essentially came with a lifetime warranty.
I realize that all the 360s come with a 3-year warranty now, but I didn’t want to deal with the bullshit of having to send it back to Microsoft if it died. And I wasn’t about to shell out $400 for a system that Microsoft would repair only if a specific failure occurred.
Costco all the way baby!
Maybe all these broken systems are trying to tell us to go outside to play. I get a rush when I break my playthings outside, like trees and birds. I only get mad when my 360 breaks, but I haven’t yet run over empty boxes with expensive trucks to prove my anger.
@DBEAHN: Right, I mention facts while you mention wild speculation, and that makes me the fan-boy? Look, 4.5 million PS3 units out there is enough to know whether there really is a hardware issue or not. Since there hasn’t been any reports of them, and there have been several stress tests, I’m gonna’ go ahead and believe the most believable thing: That the PS3 is quite sturdy and the XBOX 360 has a hardware problem.
This is completely irrelevant to the fact that the XBOX 360 has a killer line up of games, and the PS3 (as you said yourself) has not much more than Folding@Home, which is why I play my XBOX and leave my PS3 Folding all day. But of course, to you, I’m a Sony fanboy because I’ll point out that a sturdy (and nearly useless) system is sturdy. Good call, champ.
@coraspartan: I keep hearing that the extended warranty is only for RROD, but I didn’t get the RROD when I had to send mine in. It was the DVD drive. I got my $140 back a couple days ago.I think Microsoft hasn’t really communicated as clearly as they can on this matter. People get worked up because tech support says they can’t fix it for free. They don’t understand that they msy pay for it initially then receive their refund after their case has been examined by Microsoft. I think that if more people understood the whole process, they’d get a lot less worked up. Still, getting yours at Costco is a wise move. I would have done the same, but I don’t live close enough to one. Thanks, and keep up the smart shopping.
1st video I have to call bullshit. He clearly states “I have two friends…”
2nd Video was a bit more entertaining. I’m looking forward to his plea to the camcorder company about his chronically broken white balance.