Virgin America Begins Flying The Crowded Skies
Virgin America has taken off, according to USAToday. The carrier had to fight hard to convince US authorities it was not an extension of Richard Branson's "worldwide aviation empire" and, instead, something new. But will it be?
From USAToday:
Virgin America aims to give domestic travelers more for their money by providing a higher level of comfort and by making lots of its coach seats available at prices well below the fares of bigger rivals.Do you want other passengers text messaging you? Are you excited for Virgin America? Not?For example, its introductory fares between San Francisco and New York are $278 round trip, about $50 lower than the lowest advance fares available previously from the route's two dominant carriers, United and American.
Similarly, Virgin America is positioning its first-class service as a more comfortable, higher-tech experience than what the traditional big U.S. carriers offer in their domestic first-class sections, at prices as much as 50% lower.
The centerpiece of the service will be a sophisticated in-flight entertainment system at each seat throughout the plane, dubbed Red in a nod to the planes' red-painted tails.
Reid says Red is "arguably two or more generations ahead of anything in the U.S. market today." In addition to 18 channels of TV from Dish network,(DISH) pay-per-view movies, a wide selection of music and electronic games, passengers can text-message other passengers or order meals, which cost extra in coach.
Virgin America takes off [USAToday]
(Photo:Getty)
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Comments:
It's alright to have satisfactory customer service if you know you're the cause of their high ticket price complaints, right?
I've flown Virgin Atlantic every time I've flown over the the UK. Every time, the experience was pretty good, especially in flight entertainment. There were some delays but that was due to weather or airport equipment. If Virgin America can make a flight across the US as nice as going across the atlantic, I'd fly it.
I'm sorry, but I will have to disagree with all the love for Virgin here. I just came back from Europe with a layover in Heathrow. Once I arrived in Chicago, my name was called over the plane's PA system and I was informed that my suitcase had been left behind. I was promised it would be back in my possession within 24 hrs. It's been more than a week now, no suitcase, and the local Virgin office claims that London isn't answereing e-mails and phone calls, therefore they can't help they are not willing to help me anymore. Screw Virgin, I say.
@Onouris: It's pretty much as worldwide as it gets: Europe, Australia, Asia and the Caribbean. Wait till he gets his Intergalactic service up.
It's all fine that Virgin flies cheap, but their trains are a nightmare - expensive and slow.






I may book my next flight through them, just to see.