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Professional WIRED blogger experience the ignominy of waiting for days upon weeks for a Comcast installation. [Gadget Lab]

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Chicago7
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They used to send you a fax modem and you could hook up yourself if you had phone service.

I did this and it was so sweet. Nobody had to come out, no hassles, it worked right away. $20/mo., too.

Then the phone service went out for some reason, and so did the internet, obviously. What a pain. I stayed home one day just so they could come out and fix it. Nobody could call, obviously. I BOUGHT a cell phone specifically so that they could call me. Nothing. I was reduced to running after Comcast trucks on the street, asking them if they had an appointment with my address. Nobody did, of course.

That was the end of my Comcast experience - I canceled phone, internet, and cable.

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He's gonna be waiting for a LONG time for Comcast to call him back. In 10 years they have NEVER called when they said they would.

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If he was REALLY a professional tech journalist he wouldn't be choosing Comcast.

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Comcast sent you a fax modem? No wonder it didn't work.

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@homerjay: If you REALLY read the article, you would know there is no other viable option (1.5 MB DSL is an option?)...
Comcast sucks, but like Sam Kinison said, "What are you gonna do, give sheep the vote?"

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@doctor_cos: I don't read articles. Reading is for suckers. :)