Oh, man. That's amazing. Oops!

Guess those people who buy insurance on their package must be glad, but seriously that's so wrong.

LOL! You'd think there was a pit full of vipers in front of that door by the way the delivery guy decided not to walk the 5 feet or so to put the package at the door. Who knows... there could have been a gated fence (but I doubt it). I just hate the how delivery drivers will leave a package at a door out in the open where anyone could steal it. I've had USPO guys sign a recieving slip themselves in the recipiants name & leave the package at the door to keep from having to redeliver it later.

Sigh. According to UPS guidelines packages must be packed to take far more abuse than this or they're not even allowed to be shipped by UPS. If the package was damaged, it was because it was not packed per UPS guidelines.

Ace Ventura would be proud.

I liked the way he looked right before he threw the package. It was like a guy playing darts at a bar, looking down for the stripe to see if his feet are behind the line.

@cheviot: Does that excuse the driver for throwing the package at the door?

I'm already miffed at UPS for blocking my driveway in order to deliver a whole bunch of packages to my next-door neighbor. Thanks, guy!

@cheviot: So what amount of UPS delivery driver abuse can a properly packed package take?

You can pack it to withstand less, but you can't insure it unless it's super-packed to their standard.

Also, even though it is lame that it's sitting out in the open, it's reassuring to see my packages sitting at least behind the screen door so I know they weren't thrown there.

So are there regulations concerning how strong doors have to be for UPS to deliver to them?

Hey Ive seen this movie before Ace Ventura right ha ha

That house looks like the standard "To Catch a Predetor" fare, pretty sweet vans parked on the lawn.

Looking at the vid, it blatantly appears the path to the porch is blocked somehow. Otherwise, why would they be setting up vans to "Catch a UPS driver".

Ton Loc said something ain't stirrin' in the Kool Aid.

You think this is bad? You should see how they handle the packages at the distribution hubs. Packages are thrown, dropped, stepped on, kicked around, and so on.

This video is hilarious. I agree with cheviot, though, most packages that are at all well-packed should be able to withstand a throw like this. I'd wager most packages receive treatment like this at UPS facilities. And ever see a baggage handler throwing checked luggage around? Yet relatively few people have problems, considering.

edit - "setting up cameras"

Too caught up in the white trashyness.

@TimSPC:
Haha, this made me laugh.

You need to get to know your UPS drivers since. My mom ships a ton of stuff with them and know the guy, even tips him at the holidays. This guy bends over backwards for her, even put a package in a plastic bag when it was raining one day. I saw him run over the lawn of someone up the street, guess they didn't tip him....

@JRUIZ47

I believe the box must be able to withstand a fall from six feet, an impact of 50 pounds or being stacked under a stack of other boxes up to 4 feet tall, although I could be mistaken. That's why you see packages with expanding foam, it meets UPS requirements with no argument.

@cheviot:

Yeah, but you would think that is for accidental "handling" of a package (package accidentally falling off a shelf or accidentally dropped). Not intentional throwing a package against a door to keep from walking 5 feet.

@nctrnlboy:

Oh, I agree. Don't get me wrong, they shouldn't be handling the packages this way, but UPS set the guidelines such that they wouldn't need to worry about how their employees handle the packages.

@nctrnlboy: nevertheless, if you don't pack your stuff well, expect the worst.

wow! This is way worse than their common practice of ringing the door bell and walking right back to their van without even waiting to see if anyone is home.

There's a reason their nickname is "United Package Smashers". There is even a website devoted to them :-)

It's so true. I'm usually home when UPS delivers and there's always a thud to note the arrival of my packages.

I used to work for a company that handled legal documents and I got a call one morning from the Nevada Secretary of State office. UPS had just delivered an Express Envelope from us with a hole burnt clear through it near the top and a giant skid mark down the rest. I had to see this for myself and the woman was nice (or appalled) enough to send me the envelope. It looked like it had probably gotten stuck on a belt... or peeled out on by one of their trucks. Whichever version is more amusing to you. It was beautiful. I framed it.

To be fair, it was probably one of those 8 ounce packages that was 7/8 peanuts with a computer cable or whatever inside. I doubt a delivery guy would throw a 8 pound computer box like that.

I don't condone what he is doing. Maybe he's been here many times before. Maybe there's been a dog or something around that makes him not want to walk the last 8 ft? I don't know about these people but they have a couple security cams on all the time. Drug dealers? Kind of goofy all around.

One has to understand that drivers are paid by the package they deliver, so it's in their best fiscal interest that they'd be as productive as possible.

You guys just can't understand what the MBAs have decided how the delivery men ought to be paid.

When I use to work at ups I seen a lot worse when things were put in the trailers. Makes me wonder how anyone got a working CRT monitor via UPS. I also sent a Wii to a friend in Texas, packed it super good with tons of foam, and the box still looked like it took a tour in Iraq by the time it got to my friends house, I got a WTF man email when he got it.

I would say this is much better than their usual practice of just driving by and marking it down as 'tried to deliver was not home'.

Gotta defend UPS a little bit - looks like the guy walked through spider webs or something through the bushes. I'd toss the box too!

My UPS guy rocks, and I don't tip him (maybe I should!)

I don't doubt there are some lazy, incompetent, rude, etc. drivers around... but, my personal experience with my local UPS drivers has always been good. Our Indiana guy was always cheery, polite, and waited a reasonable interval after ringing the doorbell (~20 seconds). Only gotten a few packages in South Carolina so far, but it's another polite guy. Long long ago when I lived in Ohio, the guy wasn't particularly nice or anything (didn't really say anything when you'd answer the door, etc) but he never tossed packages like that.

Just wanted to balance things with a more positive spin -- my $0.02 ;-)

If you make friends with your UPS, he wont do that. My UPS person is some overweight older guy. Always hides my package behind my pillar and chats with me when I am home. Very nice guy.

10 years ago, it used to be some young guy much like the guy in the video. My 24" sony CRT monitor came, which weights 125 lbs, and he throws it out of the truck. He didnt notice I was coming from the side of the truck and says sorry. I am so glad my monitor was packaged well. What a Prick. I am glad the new regular UPS driver is such a good guy.

Who has security cameras with sound? And who has the time to edit security feeds from various directions into a loop?

I am more amused by this than I am appalled.

Hahaha....that's grand!

@LatherRinseRepeat: A-men to that. Although in defence of the shipping industry, you'd be surprised how many crappy boxes come through there. Some ups screws up more often or not its someone who has sent the same box 5 or 6 times and its falling apart. I know this might be a surprise to a lot of you but were you aware a thin cardboard box wasnt meant to hold 100+lbs of metal, wood, etc?

@SBR249: We shouldn't have to.

A buddy of mine worked at a UPS distribution center for a while. He said they pay out millions a year in insurance claims for broken stuff shipped through them. Basically he said that at the DC they don't care about being careful and throw packages around like nothing. So rest assured your package has been thoroughly manhandled even before the driver.

We had a pair of custom made oak sidechairs shipped from PA. The first pair showed up on my doorstep looking like they kicked the box out of the plane or dropped a volkswagen on it. One of the chairs was broken in three places, totally destroyed. I was really bummed. The guy that made them had put a ton of time into them and we paid quite a bit for these chairs.

We got through the damage claim nightmare and the second chair to replace the one UPS destroyed showed up. Our front door was one of those full glass french doors and I was sitting nearby. I saw the UPS guy pull up. Then I saw him take three steps out of the truck with this rather large box and throw it underhand like a softball down our sidewalk. It landed about 3ft. in front of the door and slid to a stop against the door. It caught air for a good 20 feet. By the time I got out of the chair and ran to the door to go after the UPS guy he was already in his truck and pulling away.

Luckily the second one survived the 20 foot toss. Both packages were wrapped in moving blankets and then packed in bubble wrap and dense packing materials.

Someone told me that if your package is marked fragile they only throw it underhand.

I think the main problem we have in this country is that we don't pay people enough and then put them through terrible working conditions as well. The result is often the same, unhappy employees just don't really care about doing a quality job. They may put a lot into it when they first start out, but after awhile they get comfortable and realize they can get the same paycheck even if they take shortcuts. The chances of actually getting caught doing something wrong are minimal so there is no real need to worry. Having had friends who've worked at UPS putting packages into the shipping trucks, I've heard that it's not at all uncommon for packages to get tossed around. In this kind of business there is always pressure to make sure everything is on time and that everyone is working quickly and efficiently. This aspect certainly doesn't help towards a careful delivery in many cases. Most packages we receive probably go through all sorts of abuse on their way to us. All I can say is I haven't had to many packages arrive damaged, probably do to the excellent packing job many companies do when you order things. When something does arrive broken, the company is almost always willing to replace it at no cost to me.

Sucks for whatever was in there but personally I have never had a problem with UPS deliveries. The boxes have never shown signs of wear and tear and the items inside, even when packaged poorly, have been fine. Could be luck but I get enough crap over the years that more then likely the above is a example of a crappy worker rather then a crappy company.

I have personally witnessed a UPS driver make a pick up, forget to close the back of his truck, start driving, a bunch of boxes fall off the back of his truck, then stop and THROW them back in the truck.

@not_seth_brundle: Baggage Handlers are called "throwers". And if the package vibrates they have to call the police. 1 time in 10, it's a dildo. Always use the indefinate article. Not your dildo, "A Dildo".

All the delivery companies suck and there really isn't anything you can do. Just today at work I received a new business grade printer that we needed. We ordered it in next day air and the printer came busted to no end. It was so damaged that the toner cartridge inside the box ruptured.

@Buran:

Yes, you should. Companies have TAC's for a reason; specifically so everyone can't run around and play the blame game time and time again.

Delivery drivers do this at my house because they're afraid of the half norwiegan elkhound, half-husky wolf-looking mutt barking ferociously at them in the window. I can still blame them for doing it.

@sarusa: Agreed. I had three packages in the last two weeks which the driver never stopped for. I was home, the screen door open and me sitting on the porch waiting. Each day a package was on the truck for delivery, according to the website, a UPS truck drove by and did not stop. The packages were all listed as unable to be delivered.

People have no respect for UPS because UPS has no respect for its customer's time or packages.

@EDIDID: Yup - the last two times I have waited home for packages, one UPS, one DHL - I have taken a day off work, set up my laptop downstairs, down the hall facing the front door (which has glass either side). Both times they were showing out for delivery - both times they came as "unable to be delivered - customer not home". The second time I called them at 5pm to see where the package was, was told they spoke to the driver and he was on his way, would be there in 30 minutes. An hour later I called back and they said "it says he attempted delivery, nobody was home." They completely BULLSHIT their customers, because the drivers are under such pressure to just make the numbers and obviously have no checks and balances, so any stops they fail to make they just put down as "attempted delivery." F**kers.

Uh you shouldn't have to tip people to get acceptable service. Somewhere up the money trail you pay their salary, and if they aren't happy with their jobs they should quit. This goes for all professions. In this case tossing a package reflects badly on both the tosser and the company he is representing (UPS). I could write commentless code, but I don't. It's both unprofessional and unacceptable.

@kingdom2000: Agreed. UPS has always delivered packages in fair condition for me. My only complaint goes for all delivery services in my area: they don't ring the damned doorbell. If it's sig req they just leave a slip and drive off. When I wait outside during their usual delivery time and catch them in the act they don't show any remorse, only annoyance.