UPDATE: TigerDirect Apologizes For Unlawfully Detaining Customer For Refusing To Show Receipt
I was visiting a Tigerdirect (Large Electronic Retail Store) in Naperville, IL today (8/23/07)(8/22/07). All was going well until after I had paid for my merchandise and tried to leave.
A security guard demanded that I show him my receipt, which I respectfully declined with a “No Thanks” and continued walking out the door. At that point the Guard physically placed himself between me and the door and said “I can’t let you leave until you show me your receipt.” I attempted to walk around him, explaining I didn’t have to show him anything, and he continued to block my path and called several other employees to block my retreat.
I understand the “Shopkeeper’s Privilege”, but under no possible interpretation of the law would refusing a voluntary receipt check constitute grounds for reasonable suspicion of shoplifting. At this point, I warned them that I was being unlawfully restrained, and unless they immediately allowed me to leave, I would call the police and press criminal charges for unlawful restraint, and also file a civil suit for false imprisonment (fortunately, I knew my rights).
None of them budged, and the store manager began verbally abusing and slandering me…
He called me a thief, and said he would have me arrested for “attempted shoplifting”. Both the manager and security guard said it was corporate policy to detain customers unless they submitted to a receipt check.
At this point, I pull out my cell phone, call 911, and inform the operator I’m being illegally detained and not allowed to leave the store. The operator said an officer was on the way and would be there in a few minutes. In the meantime, the manager continued screaming at me, telling me I was banned from the store (fine by me, I’ve spent easily over $10,000 in the last few years at Tigerdirect and planned to take my business elsewhere if this was the kind of treatment I could expect) and so on.
Fortunately, an officer arrived within 5 minutes. The manager and security guard began to tell the officer I was trying to steal something. After they were done I calmly explained the situation to the officer. The officer agreed that they couldn’t hold me unless they had seen me shoplifting, which they obviously had not. I then asked the officer to arrest the security guard for unlawful restraint, which she refused to do; she instead suggested I talk the the state’s attorney if I wanted to press charges (which I plan to do). I got the security guard’s name, and the officer’s name and badge number. I then left, and was again verbally informed me I was banned from returning. As I was leaving, the security guard continued to taunt me, and dared me to press charges.
As soon as I got home (approximately 4 hours later, I had errands to run), I called the company the security guard was from (Securitas), explained the situation, and asked if their corporate policy was to forcibly detain customers who refuse to show their receipt. I was escalated three times, until a “supervisor” there said he didn’t feel comfortable answering the question, but he would have his boss call me back shortly. I waited 2 hours, with no more response. I called back again, and after reaching the same supervisor asked why my call hadn’t been returned. He informed me that they had my contact information, and if they had anything to say to me they would call. I demanded to speak to his boss, and was told that the boss was busy now, but would call me within an hour. Again, after 4 hours, no call.
Nowhere in any of this did anyone apologize to me or tell me they were mistaken. I probably would have been satisfied with an apology and a guarantee that the security staff would be properly retrained at any point after I left. But, after the shoddy treatment I received, even after they realized they had made a mistake, I want to fight this thing to the end.
How do you recommend I go about contacting the State’s Attorney? I understand that the prosecutor has some discretion on filing charges, and that they have many other cases on the table. There is no dispute of the facts, there were security cameras everywhere, and the guard agreed with my version of the events when speaking with the officer. Also, I would like to file a civil suit against them, but must admit that money is an issue for me. How do you suggest I find a lawyer/firm that would take this case on a contingent fee?
Thanks for the time,
Shaneal
What a story! Where was this store located? Do you have the name of the security guard and manager to share? As far as contacting the State’s Attorney, I think simply an initial phone call to their office is fine. Finding a lawyer is as simple as calling your local bar association, describing in brief your case, and asking for a referral.
Thanks for the support,The store is located at
175 Ambassador Drive
Naperville, IL 60540
(630) 548-2000The security guard’s name is “Malcom Melton,” and the corporate office he works out of has a number (630)963-9456.
I called the States Attorney’s office for my county and spoke to a prosecutor who “said charges would not be forthcoming.” Basically, his explanation was that I wasn’t detained long enough for him to bother. The police report is filed with the Naperville Police Department, report number [redacted].
I also contacted the bar, and was told that no lawyer would take this case on a contingency because there weren’t enough damages, but I was welcome to hire a lawyer on an hourly basis. However, they informed me that in all likelihood the attorney’s fees would be ten to twenty thousand, which I can’t afford.
Thanks for your quick response. No one else seemed bothered by this. All I really want is for them to change their policy and/or retrain the guards. Hopefully, with your support they will at least be shamed into doing that much.
Stinks. Did you happen to catch the manager’s name? At this point, you could either complain to corporate, or try pitching your story to the local media.
I did not get the manager’s name unfortunately; by the time I was leaving and got around to taking names the manager had already disappeared. I emailed corporate with the story too, but have yet to receive a response.Thanks for the suggestion, but I doubt the local media would be very receptive to my claims. When the whole warrantless wiretapping scandal was taking place the little coverage it got was all in favor of government (e.g., “If you’re not doing anything wrong, you have nothing to worry about”). I’m fairly certain they’d just tell me I should have showed the guard the receipt and been done with it.
The voluntariness of the receipt checking is an interesting issue that we’ve touched on before. Unless you’ve signed a membership agreement agreeing to receipt checks, or they actually see you shoplifting, stores have no right to stop you from leaving the store for refusing a receipt-check. However, in the grand scheme of things, it’s probably a lot easier just to flash your receipt and get on with your life, but you’re perfectly within your rights to make a stand about the issue. Furthermore, beyond the mere detainment, the Tiger Direct store definitely went “beneath and below” by verbally assaulting you.
As you said, the reason you’ve had a hard time getting people interested in your case is because you didn’t actually incur any monetary loss. Companies care about balance sheets, not feelings, so your options for recompense are relatively limited. The most satisfaction you can probably hope to get is that I’ve just posted your story, informing more consumers of their rights, and casting a big stinky shame cloud on TigerDirect of Naperville, IL.
PREVIOUSLY:
Ask The Consumerist: Do I Have To Let Stores Check My Receipt?
The Straight Scoop On If Stores Can Legally Stop You And Check Your Receipt
(Photo: Critical Miami)
More From Consumerist
-
TigerDirect Won’t Accept My Coupon Because It Just Won’t
-
The Last Vestiges Of Circuit City To Disappear On Dec. 31
-
Passengers Filing Suit Against JetBlue Didn’t Appreciate Pilot Freaking Out On Their Flight
-
Man On 50-Day Drinking Binge Makes Unwise Decision To Open Plane Door During Landing
-
Lawsuit: Costco Has Been Selling Bogus Tiffany Engagement Rings For Years
I am sure everybody has heard the phrase…
I am the dad. When you live in MY house you follow MY rules. Well guess what, I am the store owner. When you are on MY property you follow MY rules.
There are NO privacy issues that allow you to ignore MY rules. My rules are posted. The rules are for the good of my business and to protect the interests of my customers. You have choosen to enter the store, therefore you have agreed to my rules.
The OP should be doing jail time.
The New York city cab drivers are threatening to strike for a few days. This is an interesting situation, because although I am not really a fan of unions in general, I am certainly a fan of the taxi driver’s union.
@louballs: I have no problem being asked to show my receipt. They can ask me whatever I want. I can say no. That’s it.
I suspect this less about shoplifting than it is is to prevent collusion with people in the checkout lanes who might ‘accidentally’ forget to ring up that $500 processor. If this prevents such collusion, and keeps my costs lower then I’m in favor of the practice. The 10 seconds it takes to show my receipt in return for not having to pay the additional costs of theft by others, yeah… sounds like a fair trade off to me. It’s not like they are searching my purse or doing a body cavity search.
As a frequent shopper at this particular store, and as someone who has shown his receipt many times all I have to say is…Shaneal, you won’t be missed. I’ll be spending $1000 next week on a new laptop. I will be purchasing it from this store. I will be thanking them for practicing good theft protection.
@StevieD: I saw no sign at TigerDirect that said there was a receipt check.
And, if I don’t follow your rules, the worst you can do is kick me off your property. You are not allowed to use force against me. If you do use force against me, you’ve just broken the law.
I would have been happy if TD said “show your receipt or leave our store, and you are no longer welcome back.” That isn’t what happened. It was “show your receipt or you can’t leave,” which is illegal for many reasons. Basically, the only time one private citizen is allowed to use force against another is if they have reasonable grounds to suspect a crime. The TD guard had no grounds, and thus can’t legally use force.
@StevieD: The bag/receipt checks can only be VOLUNTARY to remain legal. Easy to read explanation
The OP did nothing illegal, so yes let’s throw him in jail for it.
I can’t believe some of the twisted logic in these posts. I hope some of you people don’t procreate.
1. Don’t pity the security guard. He broke the law and had no excuse. Ignorance of the law is no excuse. It’s also illegal for employers to fire employees who refuse to break the law.
2. Don’t bitch at the customer for “wasting the time of the police”. The security guard is the one who decided to break the law. Police enforce laws. Police have been around for a while and I’m sure they know how to manage schedules and dispatch officers; no rapes will occur because a cop has another call.
3. Private companies don’t get the break the law. At Costco you may sign a contract to waive some rights, but you don’t waive them just by entering a Tiger Direct. What if their policy was to murder people who didn’t show their receipt?
4. The main goal of a business is to make money. If they don’t budget for better security that’s their own damn fault. You can bitch about “higher prices” but if you want the best prices go shop online or at Sam’s Club. You’re the paying customer and a business should cater to you; not burden you with an extra wait or treat you as guilty until proven innocent.
5. Stop mindlessly defending the receipt checking system. People have the ability to forge priceless paintings, passports, and U.S. currency. Do you know how much work goes into developing currency that is hard to counterfeit? Yet some idiots are acting like white paper with black toner is the holy grail of security measures.
6. It still doesn’t matter what events led up to this incident, fact of the matter is the security guard BROKE THE LAW. The customer wasn’t petty for standing up for his rights, and this mess was the guard’s fault for breaking the law, end of story.
Here’s another thing that many of you are forgetting:
Company policy does not apply to customers. It applies only to those who are actively working on its behalf.
Let’s have an illustrative example:
Most stores and restaurants have a company policy that they will deny me service if I do not wear a shirt and shoes while in their establishment.
The company policy defines a situation (inappropriately dressed customer) and then issues a response to it (ask the offender to leave the premises until the situation is resolved. Note that the policy affects the employees’ reaction to a situation. A customer can enter without the appropriate attire all they want, but they will be refused service.
Now let’s apply that to receipt-checking.
A store can have a policy that states they check receipts upon a customer’s exit. That means that their agents or representatives would LIKE to check your receipt as you leave, but their policy is NOT binding upon the customer. They have no control over the individual.
If they wish to deny future service to you for refusing to comply with their desired search, that is also the store’s prerogative, as may be dictated in their store policy.
But do you see the difference? Even if the store policy was plastered everywhere in the building, Shaneal purchasing items did not constitute acceptance of any arbitrary store policy.
@HungryGrrl- “Why are we expected to so sympathy to someone who CHOSE TO violate a store’s policy?
Ridiculous. “
Perhaps because the store itself CHOSE to violate the law. Law trumps store policy.
All of the folks who are mad at OP about ‘wasting everyone’s time’..
It was NOT the customer, but the security guard who was the time waster.
Regardless of whether you think one *should* listen to any pseudo-authority figure no matter what the request is, the (undisputed) reality of the situation is that the customer was legally RIGHT, the security guard wrong. A store has no right to enforce a policy that conflicts with the law, even if the customer ultimately does have a choice whether or not to shop there.
If you can truly look at a legal conflict between two people and conclude that one should avoid said conflict by giving up his legal rights, I have a question for you:
Suppose the security guard instead asked to see the contents of your shopping bag. Still not a big deal? Your purse/pockets? Strip search? All of these things are illegal, and I’m sure you would object to some of them, but where do you draw the line? If you don’t protect even your most minor rights, you will slowly begin to lose them and before you realize it, the government will be listening to your private telephone conversations and reading your e-mail. (Oh and probably asking you to empty your pockets, pass through a metal detector, etc when you leave your local retail giant).
In the end, if you want to show your receipt when you leave the store, by all means go ahead and do so. But please don’t hurl insults at someone trying to defend their legal rights.
@StevieD: Let’s examine your disturbing analogy a bit more (Jail time? Really? For what?).
The extension to the “As long as you live under my roof…” is the phrase “or you can leave.” Which makes it a perfectly valid policy. However, if someone declines to follow the policy and you do not allow them to leave, that’s the moment that the proprietor has violated the law and is now detaining the customer illegally.
Note that just because it’s ‘your’ house or business doesn’t mean you can do whatever you want. Your actions must still be [legally] reasonable.
@killavanilla & jamesdenver: Thank you for the reasoned comments on the Nazi/Hitler/jackboot and anti-Bush comments. I agree wholeheartedly with you on that point, and while I’m on the “I don’t have to show my receipt” side, it disappoints me to see it devolve into name-calling and Nazi comparisons. Although, I am disappointed nobody said, “Illinois Nazis.” “I hate Illinois Nazis.”
I think Hreshfull probably has made the most reasoned responses as to why this policy sticks in so many people’s craws. I have no issue with a store having this policy. I have no problem refusing to show my receipt. I also have no problem living with the consequences, should they be proportionate, ie., banned from future visits to that establishment.
Personally, I only comply with the receipt check when it is in my best interest or convenient. If I am purchasing something that I may need to return, and know I will not be able to return it without their highlighter mark on the receipt, I will submit to the receipt check. If there is no line and I’m in a good mood and not encumbered by my recently acquired goods, I may submit. If there is a line for the receipt check, or I am carrying an awkward and unwieldy item or items, I will not submit. So far, this has worked quite well for me.
To those saying, “But what about having to show your ticket at the movie to get in?” or other similar things. This is not a similar situation. You exchange money for the ticket as promise of entry. You then exchange the ticket, either by turning it over to the proper employee or simply displaying it to said employee, in exchange for entry to the event or service. You might as well ask, “What about converting your money to Canadian money when you’re going to go buy stuff in Canada? Why aren’t you bothered by that?” It’s the same situation. You are exchanging your federally backed currency for the private currency(the ticket) of the business with which you are transacting.
@Stockholder: What does that have to do with the price of tea in China? If the debate were about the OP’s character, then that would be germane to mention. However, the issue at hand is the voluntary receipt check, and the OP’s actions in other aspects of his life have no bearing on this particular instance.
I find SCOOBYDOO’s comment the most interesting, b ut it’s buried under all the other stuff.
“To me it always seemed more like they are checking on their own clerks than the customers …”
THAT’S EXACTLY THE POINT !!! The dishonest cashiers can let their friends pass without paying, or ringing up a $1 pencil when they’re carrying out a $2000 TV.
Unfortunately, sometimes, the guards only checks for the presence of a receipt, and scratch a mark on it. Not even looking at what’s on the receipt. Somebody should tell them exactly what is it they’re actually supposed to be doing, not just the actions they have to go through.
Once again I am dumbfounded by the responses of some of you. NOTHING is more important the your rights and freedom. No matter how small.
Your an odd individual who does not consider being outright accused of being a shop lifter to be a grievous offense. I am not talking about the abuse I am talking about the demand to see a receipt.
People have sued for a lot less (slander comes to mind)
In fact I consider a receipt check to be a public offense of slander and defamation even if they do it to everyone (is it no longer murder if I kill everyone?) Your not just calling me a thief your calling me a thief publicly in front of the world.
I will not show a receipt on exit of a store. I do not have memberships at sam’s etc.. just for this reason.
Its not about how easy it is to show a receipt its about what is right and wrong and RIGHT is always worth fighting for no matter how small it may seem.
Have to say, I’m surprised by the number of people that say, “just show the receipt.” Disappointing, really.
Go with the flow, don’t make waves. That’s how I want to live my life.
I refer you to “First they came…” by Pastor Martin Niemöller.
@Nerys: There are approximately 2.38 fillion dillion things more important than some of the hokey ideas of what you consider rights. I think you are horrendously confusing civil liberties with rights, which are obscenely different. You have a right to speak freely (regardless of whether your opinion, as it does here, has the value half a sea monkey) — but you do not have a right to purchase saltwater taffy. If someone were to deny sale of saltwater taffy to you, a constitutional clause does not protect you; it is not a right. Retailers are not, publicly or otherwise, calling you a thief since if they ask for everyone’s receipt — you’re just being a self-righteous private-property pranceabout. If you are asked for a receipt, you will show one and you will like it. You claim to know the difference between right and wrong, but yet insist that you are above security procedures applied on all customers regardless of your misperception of due process.
Another route to getting redress or correction from a public company is to post on the investor boards online message boards. Place all the details exactly as they occurred and your contact information. I have made AOL, Telmex, and Prodigy cancel accounts and stop charging without reason. This hits them in their financial heart. You affect people who might invest in their company and tilt them toward not doing so. You can get their attention in this way.
Why don’t they have you buy the stuff at the door if they can’t figure out if you bought something 20 feet away?
So when we have to show our “papers” to the authorities in order to go on with our daily lives will all of you be okay with that also? Slowly our rights as Americans are being usurped by corporate laws that are just as enforceable yet not approved by the citizens. This IS important and we should all challenge these kinds of infringements on our liberties. It may sound foolish, but for those who see the bigger picture this is something we should all stand up to.
I really don’t understand why the OP is making such a big deal about showing receipt.
If only Rosa Parks just sat where she was supposed to instead of inconveniencing everyone on the bus and then making a federal case out of it – how unthoughtful and inconsiderate of her.
What did she think the big deal was? All se had to do is sit in the back of the bus like she was supposed to. /sarcasm
By the way, what if “store policy” required you to empty all your pockets before leaving the store in order to prove you were not stealing anything – is shouldn’t be a problem if you weren’t stealing anything – there should be no reason to refuse, right?
what if one out of 100 (or 500, or 1000) had to totally disrobe to prove that they had not hidden anything under their clothes. That should not be a probelm unless you were really guilty. After all we all want to help stores keep their shoplifting and shrinkage costs down.
No one want to contribute to higher prices, do we?
Maybe we should just let the police enter our premises at will to prove that whe have not stolen anything.
Maybe we should let the police/authorities/government examine out computers at will so they can determine that there is nothing illegal contained therein? No problem, right? We’re all honest citizens.
Maybe we should let the government get a list of all the books we’ve checked out ot the library or all the DVD we’ve rented/purchaed from the DVD store. After all, what have you got to hide?
So everyone that thinks the OP acted wrong or inappropriatly, tell me now, who are you to decide which one of my constitutionally protected rights is trivial enough for me to give up?
Who among you wants to throw out the Constitution?
I agree with both sides of this agrument (so decisive I am!). I will usually show my receipt unless it is not efficient to do so – examples include a backlog at the “receipt check station” or if I have already put my receipt away and it is simply not readily available.
I just had an experience in a local WalMart where I simply asked the checker why they needed to see my receipt. They immediately (and I mean before answering my question) called for a manager – which I actually appreciated. When I did get an answer, it was “because it is my job”. Thankfully he wasn’t told by management that his job was to bring a weapon and kill small asian customers
Anyway, it turned into quite a commotion and one that I didn’t expect or desire. I calmly explained that they do not have a right to check any of my things, just as I don’t have a right to ask them to empty their pockets. They threatened to write down my license plate number, which I encouraged.
I didn’t get into the fact that they were unlawfully detaining me, which probbly would have cause a real mess. The end result was me leaving the store, receipt unchecked.
Honestly, it probably was more work than it was worth, but there are times when we should stand up for our rights… slippery slope and all that.
I do think that WalMart should provide better training to their receipt checkers (which I hope I was able to provide) as they clearly do not know why they are checking receipts nor the legal aspects of the act.
@sifr:
Read some of my other posts, you will clearly see that I am no friend of big brother and am a firm believer that social conditioning is real.
That being said, you’re talking about a receipt at the store. It’s one thing if they simply stopped him and insisted they let him search his body/car/bags/whatever, it’s another thing to say “here you go, all is on the up n up, here, thanks.” and be on your way.
This is making a mountain out of a mole hill and is, in no way, on no level, the same as the government wiretapping your calls.
Also, the term “sheep” is so played out. You sound ridiculous.
Next time you need to piss them off so much they hit you. As in knock your teeth out. Then you can find a slim bag ambulance chaser to take your case. He’ll take over 1/2 the settlement. Also I wouldn’t do it at Tiger Direct. they’re about 1 quarter away from chapter 11. Walmart has more attorney’s than Carter’s got pills so they would be tough. I buy online, ebay mostly for my technology stuff. Often directly from China. Cut out all the middle men. Plus their postage stamps are cool.
I think one thing that is missing in these comments is regarding the stores policy. A few people noted about the stores policy (and we’re talking only TD now, no memberships involved), and the fact is I belive it doesn’t matter if the store put a giant 10ft banner outside the store that said “we have the right to check receipts”. The law of the united states says customers don’t have to show it. If the store put out a sign that said “it is store policy all employees have the right to anally rape you at anytime in the store” it wouldnt matter they put a sign up, it is against the law.
////////
Also somebody posted about looking at it on the flipside. This situation arose because customer did not want to listen to the stores policy. Well at the very same time, the store created this situation because they did not want to listen to the laws of the United States. They have the right to ask, but not to detain. It seems the store created this uncomfortable and unlawful situation because the avg customer looks to the store, and the store should be looking to the country. It is literally the stores business. The avg customer doesnt go to consumerist and read forever on end about these things. The store should follow the laws.
If the OP HAD shoplifted something then the police would have quickly prosecuted him for theft, so the argument that the courts are overloaded and too busy for small crimes like illegal detainment don’t hold water.
If you believe that the store has the right to stop a customer and make him prove that he owns some of his personal property by showing a receipt, then what is to stop Walmart from saying you stole a belt and that you need to show a receipt to prove that it is yours? Do I need to carry a receipt for my entire wardrobe?
The laws regarding shoplifting are very specific for a reason: to protect an individual from harassment and unjust detainment and prosecution. The law says that shoplifters must be observed taking an item and observed not paying for it. Neither of which was done here. For those that say the OP should just show his receipt to save time, then they should push to have the law relaxed…”your papers please?”
Now, two years later, reading these incredible comments and seeing how the vast majority of them are in favor of “get a life, do what they want”, one comes to understand the core reasons of the apparent decline of this country, and the degree it’s deserved. I think it’s time to change the anthem to something like “Land of the slave, home of the coward”.
It sounds to me as though you walked into this establishment with a firm intention to cause trouble for purposes of litigation.
This company has every right to protect themselves against shoplifters. You have obviously gone to great pains to find a kink in the letter of the law so that you can exploit that law.
Frankly I do not feel that you have any room to complain. I’m clearly not as educated with the letter of the law as a troublemaker such as yourself, but I’m confident that they could and should sue you for libel with the intent to hurt their business.
Next time a security guard or a little old lady at Wal-Mart asks to see your receipt, volunteer to show it to them or expect them to protect their assets by restraining you until the police are notified. It’s your bad judgement. Not theirs.
I’ve found the best way to deal with this situation if you’re not in a hurry, is to relax and have some fun. Allow the door keeper to look into your bag, and claim the cashier must not have given you a receipt if it’s not in the bag. This will usually bring around a manager or two, plus a trip back to the cashier to verify the sale, thus tying up a maximum of store employees. I usually make them print me out another receipt and then with a straight face, go and return the item. This is most fun at wal-mart when exiting through the garden area after paying at a different location. The above will waste many employees time, and cost a sale. Never get physical or abusive with anyone. If they say go on without a receipt, I always insist on them printing me a new one for the trouble of stopping me. They’ve no reason to stop anyone for checks unless security has witnessed the person in question shoplifting over their camera network, or a floor person has witnessed an incident. Believe me, they have ample eyes in their stores.
If you had any clue concerning the problems faced by store owners these days you would show your receipt without hesitation.
If the simple request to show a receipt is adamantly refused, the conclusion of guilt is understandable. Get a life and remember you are not the king of the universe, too good for just a little cooperation.
Anyone think that she was just being confrontational for no reason trying to prove a point “Shaneal” if that is your real name. Yeah quotes dont exactily feel good do they. Grow up and take 2 seconds to show a reciept stop being a baby and trying to get sue happy. “10,000″ eh yeah thats believeable why dont you talk to Sidekick business lady! “shaneal” “shaneal” you “went” to “tiger direct” in “Illinois” where you were “abused” for trying to force confrontation out of people. Does anyone try to get 2 sides of a story, of course not because when you get multiple accounts of a story it doesn’t seem so “outlandish” because it isn’t really that bad just a money hungry person trying to force a businesses hand but using extravagant language and hyperbole good luck with your next sue adventure. I heard Best Buy just mopped there floors why dont you try to “fall due to the excess water ‘John Smith’ used when he mopped the aisle” get a life!
Good job. Don’t show it. Doesn’t matter if it only takes a few seconds. Why not the person in front of me? Why not the person behind me? I’m white and rough looking and I work hard and pay for my stuff this has nothing to do with Civil Rights. Just human rights. I turn around and return the stuff. I explain how if they can take the money from my account in less then 30 seconds via my account showing on my phone then they need to give it back as quick.
That usually gets them.
Like others, I have no problem with Costco, Sams, and places that make everybody do it. Its the ones who are selective and pick you not the person in front or behind you just you. Nothing to set off an an alarm, no over abundance of merchandise priced to where it would be suspicious. No open policy to check on all of a certain merchandise. One store checks all receipts on Computers. No problem. Its an item to check on always not just an individual.
Just show it is what makes you lose rights. So go on be idiots and tolerate it.