A tipster tells us FedEx’s website has been malfunctioning for the last two days, resulting in hellish lines at the stores. It might be a good time to visit the FedEx Kinkos store that is furthest from other forms of intelligent life.
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It seems there may be truth to this rumor, as I just completed a
shipment after approximately 30 minutes of intermittently-timed
attempts. The error messages indicate an overloaded backend/db. I did
manage to complete the process a few times, but the barcodes and images
on the waybill would not display or print. It did eventually work.
Manual waybills (if you stock them) and drop-boxes are a good bet if
you absolutely have to get it out now. Also, many drop-off locations
will accept a completed, sealed shipment with minimal interaction if
you can get their attention.
are you implying that fedex kinko’s is a form of intelligent life? ’cause…boy howdy…do you have THAT wrong.
Based on the utter incompetence of the FedEx web site tech support people I talked to on Monday, I wouldn’t expect the site to start working correctly any time soon.
Forget companies like Kinkos, Alphagraphics and Sir Speedy! There is a new kid in town, Mimeo.com. They have saved me in more than one occasion. No more pimple faced, gum chewing, nose picking kids putting my documents together ever again!
What’s a “hellish like?”
Over the weekend I had intermittent problems with package tracking and would sometimes get a message saying they were upgrading the system or something like that. No problems with tracking at least since yesterday.
I’d agree, something was wrong today. db error on address selction. I had to write Shipping docs by hand!
Ours was down yesterday, but I was able to use it today. I hate Fed Ex so badly that I wouldn’t be completely surprised if we found out they were screwing up their own website so they don’t have to give the on-line shipping discount!