Please Don't Throw Drinks At Your Local Drive-Thru Attendants

Ok, just in case this wasn’t crystal clear: please don’t scream “fire in the hole!” while throwing drinks at your local drive-thru attendant. Certainly don’t add chemicals that might burn out people’s eyes. Please remember that service industry workers are people, too. They deserve respect, unlike Today Show producers, who apparently spend their days dredging YouTube for story ideas.

That is all.

The Today Show

Comments

  1. flackman says:

    I miss Ben Popken.

  2. Phuturephunk says:

    Those people are just trying to make a living. What kind of punks would do that?

  3. Observer2121 says:

    @SEMMEagent:

    Plain old water splashed in your eyes will burn like hell too. I doubt the driver got his cup whipped out some pepper, took off the cover poured in the pepper and threw it back at the fast food guy.

  4. Scuba Steve says:

    @MaxPayne3476:

    It was only a matter of time before someone like you chimed in a proved my point about it being the worst job.

    Because you would only have to picture 200 cars all with your attitude all in line, all getting pissed off at the huge wait, not even the slightest realization that it’s lunch hour rush, waiting to pull up and scream at the 15-16 year old taking orders to the best of their abilities.

    I “get” the idea of fast food. I just despise it along with anyone who exemplifies the lifestyle.

  5. CaptainSemantics says:

    @Buran: Look, just because someone put cheese on your hamburger accidentally, doesn’t mean you get to throw soda in their face. The whole point of everyone’s comments is to say, “This behavior is unacceptable in society. They should be punished.”

    I know it’s frustrating when some 6.00/hr retard can’t get my Taco Bell order correct, but I don’t throw soda at them. These kids’ behavior can not be justified, so get over whatever beef (pun intended) you have with the fast food industry.

  6. zibby says:

    Please. These kids aren’t angry about anything other than not getting any. They’re doing what teenagers do – acting like tools. I used to do all kinds of crap like this until I grew up enough to realize how idiotic I was being. I think I was like 31.

  7. Buran says:

    @CaptainSemantics: Uh, did you see the part where I said that it’s unacceptable to do that? I guess you failed reading comprehension and can’t tell the difference between actually supporting something and saying you can understand the cause.

    Thanks for playing.

  8. acambras says:

    @MaxPayne3476:

    Aww, you had soda spilled on you. Yea, I’d be pissed. Yea, it’s embarrassing and unfortunate – but get the hell over it.

    Wow, Max — the way you put it, it makes it sound like it was all an accident. Hmmm.

    @StevieD, that’s gonna be just a little tough to follow through on if no security camera picked up his license plate ;) so fuck your “force” family.

    Security cameras or not, if I was car behind them, you can bet I’d take down the license plate number and report them.

  9. Steel_Pelican says:

    @MaxPayne3476: “7) Thinking that you deserve a medal for your “tough” job because you get paid shitty and have shitty hours. Awwwww… :(

    I don’t think anybody’s asking for a medal. They’re asking to not be treated like shit by dicks who feel superior because they have a better job.

  10. Peeved Guy says:

    @acambras: I think Max and Stevie are just annoyed that the Today Show didn’t showcase their viedos of them abusing the fast food workers.

    Just like most other things, this issue is simply chalked up to people being self-absorbed assholes that think the world exists simply because they are converting oxygen to CO2. The punishment these tools need to experience is to have people throw drinks and/or food on them for a few hours at a county fair.

  11. ingridc says:

    Am I the only one who thinks this “news” piece wasn’t worth a mention on Consumerist? This is straying dangerously into Digg/Fark territory here. I still love you, Consumerist… it just seems weird to call out the Today Show producers for doing exactly what the Consumerist is doing by posting this piece.

    News flash! These kids are simply morons.

  12. LionelEHutz says:

    These workers are the ones at fault. They should be quicker at closing the windows.

    Yes, I’m kidding.

  13. fall_farewell says:

    Wow most of the comments made much more out of this than it is. It is simply a horrible prank that the kids should be punished for. You have no way to tell if they were “angry” with the workers because the workers suck or get things wrong.

    I am certain it was a prank and has nothing to do with their belief about the state of the fast food industry. You just wanted to turn this into a way to show how dissatisfied you are with the fast food industry yourself. This story has absolutely nothing to do with that. If you wanna try to give them a little justification, then go ahead, but you have no grounds for it.

    If someone gets your order wrong, you tell them it was wrong politely and you get it fixed, dont act like a yelling retard because you didn’t get onions. Oh noes not onions! Go ask for a new one and stop expecting the world to be perfect and always cater to your need to have everything done in 20 seconds.

    Fast food is fast food, you get what you pay for. Yes there are some horrible fast food places that always have horrible workers. Report them, call their customer service line. It has always worked for me and been better once I go back. Until then, don’t go there! Find somewhere else to eat. No one is forcing you to go through that drive-through the 2nd and 3rd and 4th time. The ole “burn me one, shame on you, burn me twice, shame on me” definitely applies here.

  14. CumaeanSibyl says:

    According to this story, one worker got a drink full of hot sauce to the face. So yeah, that would cause some “burning sensations.”

    I imagine if you went out planning to do this, you’d have your ammunition prepared in advance.

  15. welsey says:

    @Buran: Uh, it’s definitely not about people being angry. But if you wanna bring up your vendetta against people who put burgers together for minimum wage as some sort of justification for 14 year old kids’ stupid pranks, that’s cool. All I know is I would hate to be working at any fast food restaurant when you come in, “given how stupid these people tend to be as a whole” – wow, nice attitude. Boo hoo, someone messed up a cheeseburger, vigilante soda justice now!

  16. andrewsmash says:

    The reason the fast food workers are chosen for abuse by teenagers is the same reason that they get dumped on by everyone – they are a stationary target. It’s hard for people who have never worked behind the counter to understand, but you are basically stuck in a crappy job, listening to terrible music, wearing a horrific uniform, and being forced to take shit off the general public for up to 10 hours a day. And if you quit – where will you go? Another chain just like the one you already work for. So you stand there, making just enough to be able to keep coming in, taking abuse from every teenage idiot, fat housewife, and self-important business dweeb who can scratch together enough change to afford cardboard sold as food. And because the cowardly corporate overlords have decreed that the “customer is always right”, you can’t even remind them to use the most basic of manners when interacting with you, the only recourse you have left is to sabotage their food (which 95% of people in the industry think is taking too far). So really, taking advantage of a fast food drone is about as classy as kicking a puppy. But since in the ‘New America’, class is considered elitist, I guess we should just buckle up and enjoy the ride.

  17. drjayphd says:

    Maybe it’s just me, but having worked drive-thru at a fast food place, especially one that got slammed during the lunch and dinner rushes, I figure fast food workers at least deserve common courtesy. Generally, even if it’s not their fault if something gets screwed up, they get blamed because, oh, they’re some 16-year-old who can’t get a better job… even if it’s the highers-up that botched their planning and the cashier’s just there.

    @AbstractConcept: That’s because no one remembers the CKY tapes, just Jackass. Besides, it was better when they drove up to Greenwich and asked if there were various things in Mianus.

  18. ChristopherDavis says:

    @Buran: If someone’s angry, they might throw a drink. They might even come back another day and intend to throw a drink, though since it’s unlikely they’d hit the same person who screwed up their order it’s nonsensical.

    However, specifically doing so in order to film it and put it on the Internet? That’s not about bad service. That’s about assaulting someone who can’t retaliate just because you think it’d be fun. Having multiple people do it in multiple locations using the same catchphrase? That’s herd-following, not anger about bad service (whether justified or not).

    As for your comments about “how stupid these people tend to be as a whole”: if you don’t think fast food workers are capable of competently making orders the way you want them, perhaps fast food isn’t the sort of food you should be buying.

  19. consumer_999 says:

    ‘Videos with someone being hurt or humiliated will be removed’ ??

    Good luck! That’s all YouTube is – people being hurt and humiliated. :P

  20. the_goz says:

    I was the grave manager at a Taco Bell for a few years and had little arseholes and drunks do this sort of thing to my employees. After the second time it happened, we kept a “fire” bomb handy for payback. If someone threw something back at us, we’d yell “fire bomb!” and whoever was nearest to the back door would grab it and run out back where the drive-thru ran past and hit them with the “fire” bomb. A “fire” bomb is a baggie full of fire sauce. And it hurts like heck if it hits your eyes.

  21. floofy says:

    If they catch these little bastards, their punishment should be having to work 3rd shift drive thru for a month.
    It’s not just stupid people who work in food service. You’ve got all types from high school kids to moms, to people who are just plain down on their luck. Christ, when did people start thinking it was ok to treat people like that?

  22. synergy says:

    @Chicago7: Haven’t you ever ordered something at the drive-thru before more complicated than just a drink? Usually they hand you the drink they filled up while you were coming around to the window and then you sit at least a minute waiting on the fries and burger or whatever. More than enough time to pop the lid, drop in some Cayenne pepper, close it, swirl it with the straw, and toss it at them.

  23. rawsteak says:

    was that harry anderson giving the report?

  24. alienorgy69 says:

    When I was 19, the position of General Manager was thrust upon me (long story.) I always defended my workers but we never lost our cool. There were always ways to get back at a customer without them knowing after they were snippy, yelling or just general A-holes. We had signs we’d give each other and we knew what to do. Just because there’s a stigma about fast food workers it doesn’t mean we liked being disrespected.