T-Mobile Sells New Phone Loaded With Porn
Taking a page from Comcast, T-Mobile sold Shelby Hinds a phone containing 60 images from an online porn gallery associated with another user's account. Shelby purchased the phone from a T-Mobile kiosk at Walmart, where she "watched the salesman take the wrapping off two new phones and program them. " T-Mobile said the porn was Shelby's fault:
...the representative on the phone told her the only way the phone could have those images was if she took the photos herself or if the pictures were sent to her in a text message.Shelby brought the smut phone to a T-Mobile store, where the employees said they had "never seen a problem like this before." T-Mobile is now attributing the porn to a "technical glitch," and will replace the phone free of charge and waive Shelby's activation fees. — CAREY GREENBERG-BERGER
New phone comes with porn? [12 News via Blorge.com]
(Photo: JD Pavkovich)
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Comments:
    Ok, maybe I'm just stupid, but... I don't see how this is too expensive for companies to remedy. Formatting my Southernlinc at work takes less than ten seconds. Same for my Nikon digital camera. Heck, I can quick-format a 200 gig USB drive in less than minute with WindowsXP. I'm sure Tivo has a format option. They DO check to see that the box is operational when someone turns it in, don't they? OK, I know a "quick format" doesn't REALLY get rid of anything, but at least a toddler's not going to be clicking up "Debbie does Dishes." Or Dallas. Or Silvia Saint. Or whatever's current. I know I'm behind...
    This is laziness, pure and simple.
    Most toddlers I know are going to get bored with porn in less than 30 seconds...
Never buy anything from a kiosk at a mall. I bought a "new" nextel phone at a mall kiosk and got ripped off several ways: it was a refurb being sold as new (I had to remove a hundred or so existing phone numbers from it, and the web site told me someone else owned the phone), and the guy charged me $50 (instead of $0) for the phone since I only wanted a 1 year agreement, but later I found that NexTel had me down for a 2-year agreement.
"Waive activation fee"?!?!?! THAT'S IT?!?!
Have we got so jaded that we have forgotten just how heinous of an offense this is, particularly in an American context? To put it in perspective, remember that the word "clitoris" is still taboo to say on American television, the word "shit" is habitually self-censored in newspapers, and there are of course the 7 dirty words which are a punishable illegal offense to say on the air.
So having porn in a phone is a really, really, really major deal, which should involve some major compensation, like a year or two of free service, if not free service for life. I imagine this could turn into a multi-million dollar lawsuit if possible.
Not that I agree with the way things are, but them's the rules.
@JRuiz47: Oh my lord. Y'all have to check out this web site! I'm going to get one to keep my cat company instead.
Wal-Mart mobile phone kiosks are stocked and maintained by WAL-MART EMPLOYEES, not a given cell phone carrier's staff. Phones sold by Wal-Mart are handled by Wal-Mart. If they take a returned phone and shrinkwrap it with a heaping helping of hot sex, that's Wal-Mart's fault, not T-Mobile's. They only sell plans on T-Mobile's behalf; the phone stock is their own deal, because they buy the phones wholesale from T-Mobile, but once it's in the Wally Warehouse it's on Wal-Mart's turf.
That being said, well... good job, Wal-guys.















As Microsoft would say, "It's not a bug, it's an undocumented feature."