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Contact Comcast's CEO

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So if you love or hate Comcast and want to make sure the man at the top knows it, here's his contact info:

Brian Roberts, CEO
Comcast Corporate Office
1500 Market Street
Philadelphia, PA 19102
215-286-8960

brian_roberts@comcast.com
Brian_Roberts@Cable.Comcast.com

Possible conversational icebreakers:
How easy it is for criminals to social engineer your personal info from Comcast's poorly trained customer service reps
Why Comcast routinely lies to their customers about install times and dates
Why they hire technicians who try to murder their customers

— BEN POPKEN

This is a test using rich text formatting and html links. It's the generic "company" ad that should appear on all posts with the Company category if they don't have an ad attached to a specific company.

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Comments:

22
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Does anyone have the contact info for the CEO of DIRECTV?

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@Imhotep:
yah, I'm more intent on yelling at HIM.

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Personally I'd like to know what he has to do with an IR EATINGZ INVVSIVBLE CUSTOMERE SERIVCEC SAMMICH!!!

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Hey! You gotta use the black stroke outline, or it's not a real lolpic.

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Ya I posted that article in the forums awhile back. There's a consumerist-lolcat thread going in the forums. I made that comcastic kitty pic. (Believe me I'm not proud)

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Why, whats wrong with directv, ive never had trouble with them....

Comcast....yeah, i had some trouble with them...

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Thank you thank you thank thank you. I have 2 pages so far written on how many problems I've had with Comcast cable and their horrible service. And I'm still trying to get it sorted out.

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Is it time for an EECB about what Comcast is doing with NFL network?

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@doctor_cos:
Yeah.
This got me all riled up yesterday.
Ben Popken!
In case you hadn't heard, Comcast is taking the sports channels they don't own (besides ESPN - the big dog) and lumping them together in a $7.99 'sports entertainment' package. This package includes outdoor life network (mmmm, hunting shows) and BET Jazz (loads of sports on that channel) and lumps them in with NFL network.
The NFL network sued them and lost. Now, nfl net is advising it's customers to cancel their comcast and switch to direct tv or dish network because those providers still allow viewers to watch NFL network at no additional charge.
So why should we be forced to pay $7.99 to get access to NFL network lumped in with a bunch of crap we aren't interested in? And why can't they just do it ala carte? I'd GLADLY pay $1 a month extra for NFL network, even though it used to be included at no additional charge.
Greed has corrupted Comcast.
But it also brings up another issue - not included for an extra charge (in other words - still free) is all the Comcast owned sports properties Are they influencing the market improperly? Aren't they, in effect, offering networks they DON'T own at a premium, affecting their ratings and the billable advertising dollars for the networks NOT owned by Comcast? Understand - I watch NFL network ALL THE TIME - at least I did until Comcast decided that it was worth it to lose customers in an attempt to rape me and bleed me dry.
I am starting a list of companies that advertise on Comcast Sports net and sending them letters explaining that I will not purchase their products as long as they advertise on Comcast owned channels. I hope others would do the same, although I fully expect people to call me nuts.
Perhaps it is time for The Consumerist to step up and make a stink....

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I find it interesting that Consumerist has not yet picked up Comcast's little hand-slapping by the FCC. Oh, stop, or we'll say Stop again.
[www.networkworld.com]

Now, what about their suppression of people who want to use their own domain names, to communicate via email? Shouldn't I, at mydomain@me.com, be able to send email from mydomain@me.com?
NO.
Comcast will shut down your mail server, if you do not use comcastslave@comcast.com.

I know three domain owners with this problem.

Now, in my area, Comcast is the only cable modem provider.
I'd be gone in half a split second, if I had a choice.

In this case, the monopoly prevents punishment by the market (and trust me, if I could roll up the market and do some punishing, there'd be more than a mark or two).

So, how about a little look into first amendment infringement?
Any class action lawyers out there, looking for a little "action"?

Come have fun.

Sure myself and my friends are not the only ones having our first amendment rights trampled here. Chime in.

Thanks,

Mle D-G

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Comcast used to be the only service provider in my area (Oakland/Berkeley) but AT&T now provides DIGITAL cable (not satellite) for a little cheaper than comcast's promotional price and guess what.....AT&T's price is not promotional!!! That means no calling a guy who sounds like his mother did a lot of drugs when she was pregnant every 6 months to stop doubling my cable and internet bill. There is a God!

Another option for others is just get internet and get a netflix account. They stream every show you can imagine to your TV!!!

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I would like to sue comcast for every lie I've been told for the last three yers. Can the President of the u s help us? I would like to see all of the ceo go to jail like BERNIE MADOFF.

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Comcast is lucky that almost all of thier customers never think about the cable TV arrangement between the networks, cable company and customer. If they took a minute to think about it they would discover that they are being ripped off BIG TIME! You see, the networks are paid big money by advertisers to air all those annoying little commercials which there are so many of, that we forget which show we were watching during the commercial break. Now if we were to put our thinking caps on we would realize that we should be paid to watch tv since we are forced to watch the commercials that have made the network jump for joy at the checks they recieve for airing the commercials. Now if things were to be set straight then the networks should be paying the cable companies so that the customer is at least compensated somewhat for being stuck with all those commercials. Oh, and lets not forget all those RERUNS!

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COMCAST is ridiculous and a bunch of liars. I disconnected the "triple" play service, called on 5/18 and the representative stated I needed to return the equipment before they disconnect. Excuse me, isn't disconnection as simple as a switch called off??? Not only did I argue about getting billed for services I wasn't even using, but they had the balls to state they have no idea if I'm using the service or not until the equipment is returned. I must refer back to the off switch. We're all on the grid, learn to play within your own rules instead of ripping off the consumer for your lack of competance. They seem to know if they're having malfunctions in the system but can't assess when somone's not using their bandwidth? Besides, they dropped off the equipment, why cant they pick it up-and they sent a technician the next day after I installed DirectTV to ensure the "quality" of hook up-yet they have no record of sending out someone to the residence. Sounds like Enron to me-way to manipulate your records for your company to look like they're not at fault.

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Comcast's customer support is ATROCIOUS. Believe me when I tell you that if I had a choice (seems that my "City Fathers" granted you guys an exclusive franchise) I would drop you like the proverbial"Hot Rock". I'd love to itemize the problems the system has, but I don't have that many years left. Oh, and "apologies" accomplish nothing. Action is needed from the top down.