"Gen Y's" Top 15 Most Trusted Brands
As much as we hate to fall back on sad concepts such as "Gen Y", Reader Plaid sent us an interesting list of the top 15 most trusted brands among new consumers aged 21-27. According to the research firm that put together the survey, the youngish are drawn to brands that speak to them in a "straightforward and stripped-down way, use plain packaging, and avoid excess," Personally, we don't find this surprising as we (and most of the people we know ) are suffering from some sort of extreme marketing exhaustion as a result of being young during the 80s and 90s.
Plaid says, "I have to admit, I do prefer many of the brands on the list. However, as a marketing minor in undergrad, I'm kinda appalled that I've fallen for their marketing schemes." It's OK, buddy. Those Red Stripe commercials are too awesome to resist. Plus, the beer is good. Brand list inside.
The Most Trusted 15 brands named by the trendsetters in the survey were:—MEGHANN MARCOApple
Trader Joe's
Jet Blue
In-N-Out Burger
Ben & Jerry's
Whole Foods
Adidas
American Apparel
Target
H & M clothing stores
Levi's
Volkswagen
Converse
Vitamin Water
Red Stripe Jamaican beer
Reign Of The Plain: Survey Finds Gen Ys Prefer Brand Simple [MediaPost]
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Comments:
@chimmike: Not the only person in the world, maybe the 2nd person in the world without an Ipod...
I'm aged 21-27 and I do love Trader Joes... but the rest??? I don't get it.
@chimmike: I think the point of the study is to determine the value of a name, not the products themselves. Even if you don't have an iPod (I don't either), then you must have some sense of it, good or bad.
At 28 I'm a skosh older than this demographic, but the list seems like nothing new for the most part. When I was in college Apple, Adidas, VW, Target, Converse, Ben & Jerry's and (to a lesser extent) Whole Foods were all the universally loved and trusted brands. I've since become a total Trader Joe's convert, but my boyfriend prefers the consistency of Whole Foods, even if the prices make him angry. Guess he's just old skool.
What's really weird is I think I've seen maybe 2 Red Stripe TV ads, but I still managed to get sucked in by the ad campaign through word of mouth. I am about 5 times more likely to buy Red Stripe than I was a few years ago. I used to buy it sometimes, now I buy it pretty frequently, due to the word of mouth generated by their ad campaign. Even those of us who block ads online and skip through them on TV still get affected by them.
As a 24 year old, I am heavily drawn to all of those companies. Maybe it's because of my location in NYC, and I'm exposed to way too much advertising on a daily basis here.
I think that Target, VW and Apple are the champs at advertising. I want to buy their products and I don't even know why... Scary.
@AngrySicilian: Possibly the third person without one.
I'd never even heard of Trader Joe's before coming to the Consumerist web site (or Whole Foods for that matter).
I have shopped at Target, though not recently. That's it for the companies/products listed. (I'm in the demographic, btw.
A lot of these are ones that aren't around me. Was this from the Bay Area or something? I agree with most of the list, but I'd replace Volkswagon with Toyota, because Toyota has earned my respect the right way for a car company: Good mileage, good reliability, nice design, and decent customer service (From my dealer at least).
As a Gen Y-er (I had no idea that's what I was), I wouldn't look at this list as brands that I "like" or "dislike", but moreso those that have ingratiated themselves into my generation's lives the heaviest, have made a killing on marketing the most to my demographic, or are most recognizable. Correct, not everyone in my age group is going to know all brands, but I don't think that's what this list is about, per se...
These are the brands that market toward us the most, in the grand scheme of thing. Like them or hate them, that's what this list is about...in my opinion at least. :)
If only Apple didn't have the swarmy spokeman on their Apple/PC ads, I might think more of them. If I ever met that guy, and he pulled that self-satisfied "I'm better than you" crap, I'd slap him silly and shove his apple up his iHole. I like VW, as they make a nice small line of vehicles that always seem to be comparable to more expensive vehicles. Toyotas are reliable, but mostly boring. I think Levis are timeless and will always be in style, and the rest are OK, but I don't see them as iconographic or more trusted.
Marketing schemes? I don't know about that. A couple of these are pretty big advertisers (Target, Apple, VW), but overall these are just strong brands with strong reputations. The only way to get that: offer a quality product and actually deliver it.
I think this list just proves how freaking smart us 21-27 year olds really are. Oh, man, are we savvy.
American Apparel, please. I go in there and feel like I'm in Myspace: The Store. Those pictures they have everywhere are just over the top pretentious.
Plus, I'm not keen on paying $30 for a solid colored cotton t-shirt I could get with a cute, quirky print from Threadless for half that price.
But I think more accurately, the list is of the trendiest brands, not the most trusted. As much as I and everyone else on the planet loves H&M, we all know their clothes are cheap and won't last you more than a couple years. (which is fine, given how disposable fashions are anyway)
@traezer: Some of the Vitamin Water flavors are tastier than their Gatorade equivalents, so I'll often pick it over the competition. I loathe the name, though, since once you start adding crap to water it stops being water and starts being a soft drink. I really dislike the flavored Dasani because it tastes like ass. The lemonade, tropical, and citrus varieties of Vitamin Water are quite tasty, though, and comparable to Gatorade in electrolyte and calorie content.
@traezer: Vitamin Water is a brand; they come in flavors, just like gatorade; 50 calories/13g sugar per 8 oz... oh, and vitamins!
Being right in the middle of the demographic, I can't say that I agree. Apple and VW are overrated, Ben & Jerry's is too expensive, Red Stripe is disgusting. I don't live anywhere near a Trader Joe's, Whole Foods, or In-N-Out Burger, so I can't really vouch for them. I love Target, though, and I'm registering there for my wedding.
At least Armani and Versace aren't on there.
Apple: Solid comps.
Trader Joe's: Excellent priced merchandise.
Jet Blue: If they flew to more destinations.
In-N-Out Burger: Who else has these except Cali?
Ben & Jerry's: Delish
Whole Foods: Overpriced.
Adidas: Word em up. Those Germans know how to make a shoe.
American Apparel: Expensive but good ethics.
Target: Cool commercial... douche.
H & M clothing stores: Nice and cheap but can only find about 2 things that are worth buying when I stop in.
Levi's: Noice Noice
Volkswagen: Real cool douche.
Converse: FTW? Who wears these?
Vitamin Water: delicious
Red Stripe Jamaican beer: overrated
26 and I really cant say I dont like any of those companies, but I'm indifferent to about half of them. Otherwise, Apple, In-n-Out, Trader Joe's, Whole Foods and Vitamin Water are the only ones I patronize. I'd patronize Jet Blue if Southwest didnt have their huge presence at LAS. I do like Delta too.
I don't think this is really an index of the Most Trustworthy companies so much as a roster of the Least Untrustworthy. Of course, you would never see a marketing rag frame it in quite those terms.
So it probably isn't surprising that the Gen Y readership here (myself included) doesn't feel especially cuddly about most of these companies. Nevertheless, we patronize them. Why? Because they aren't as untrustworthy as Microsoft, Walmart, MCDonalds, Nike, Kroger, Budweiser, Ford, United Airlines, etc.
I'm by no means a cheerleader for any of these brands, but I absolutely buy stuff at Trader Joe's, Whole Foods, American Apparel, and Target and have been known to suck up the Vitamin Water and Ben & Jerry's (the Stephen Colbert flavor is damn good...) while listening to an iPod. Red Stripe, though? Gag me. That shit is rank.
Who conducted the survey? Who paid for it? What assumptions did they incorporate in their design? As a member of the supposed universe which this study claims to illuminate, I can say that, of the brands my peers chose, I more or less "trust" Apple and Levi's, not because of their marketing strategies but because they make and sell high-quality durable goods at reasonable prices. For those same reasons I trust local independent book and record shops throughout America and the UK, Larrivee guitars and Anthony Lane's movie reviews in The New Yorker. I am struck, by the way, by the apparent absence of Japanese and European brands. An example of Yank provincialism?
Converse is owned by Nike, and Ben & Jerry's is owned by Dreyers. And I'm sure that's just the tip of the iceberg.
How many hip young kids blast Nike for using sweatshops while wearing Converse? Who knows?
Big thanks to websites like this one for exposing us all to the bulls@#!t these companies try to pull.
TomK: You couldn't me more wrong. "straightforward and stripped-down" is the antithesis of Apple, whose products are bought by those without the technical knowledge to build their own or to want a more user-configurable system.
In other news, whoever came up with the whole Gen Y thing failed biology. Generation Klinefelter for the win!
@TomK:
Or not. Apple's marketing and track record with performance and litigation drives me far enough away from them that I would not even consider spending a single dollar in one of their stores or on one of their products. They've marked themselves as a company who will sue the living daylights out of someone who even remotely violates their trade dress or trademarks but cry victim when the tables are turned. And that's me... a 20-something college student.
Hooray for generalizations!

























Target and Levi's are the only ones I've really bought from.
My recent experience with VW reliability and customer service have shyed me away from them incredibly, and I'm probably the last person on earth that doesn't own an Ipod.