Bank Of America Manager Escalation Line

If you have an intractable issue with Bank of America, and calls to regular customer service and attempts to escalate are unsuccessful, try the manager escalation line:

1-804-627-6704

Leave a message with your number and briefly describe your account issues and you’ll get a call back from Greg Copp, Bank of America escalation manager. — BEN POPKEN

UPDATE 9/01/07: This number is no longer active. Instead, try writing a letter to the CEO.

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.