Reach Sprint Without Going Through Automated Menus, And 88 Other Useful Numbers

If you would like to speak to a friendly Sprint customer service rep without mashing a bunch of buttons, you can call
1-877-891-1384. Inside, we’ve got Sprint phone numbers for just about everything your heart might desire, from activations, to the CEO, to Malice Phone Call Traces, and more.

Gleaned from the Sprintusers forum, and according to them, these numbers are good as of 3/22/07.


Activations:
888-211-4727
888-328-4252
888-788-4727
888-715-4588

Activations No Wait Time (non automated):
866-516-8519

Business Customer Service:
800-827-1180

Business Customer Service (no wait time):
866-581-9266
877-297-4258

Business Retentions:
866-881-9571
877-812-1223

CEO, Gary Foress
703-433-4040 Direct
703-433-4352 Fax
Office of the CEO
Meghan Land – 703-433-4094

Collections:
800-808-1336

Corporate Headquarters (Higher-ups):
913-624-6000
703-433-4000 (automated directory)
800-829-0965 (automated directory)
913-794-0000 (automated directory)

Credit Department:
800-639-6116

Customer Service:
800-480-4727 (option 1)
800-639-6111
877-909-4806 (option 2)
888-211-4727 (option 2)
888-312-0050
888-328-4252 (option 2)
888-788-4727 (option 2)

Customer Service No Wait Time:
866-360-2159
866-744-7315
866-881-9571
877-206-4122
877-222-5006

Do Not Call Number:
888-382-1222

Employee Accounts:
866-250-2221
888-876-8381

Executive Services:
866-398-4606
888-569-4927 Fax

Fraud Department:
888-788-0788

International Roaming:
888-226-7212

Legal Department:
Kennedy, Leonard – Corporate Legal: 703-433-4274
800-829-0965 (need location and employee name, Legal Department is in Overland Park, Kansas)
913-794-1474 – Stewart S. Myers – Sprint Nextel, Senior Attorney
Law Department
6200 Sprint Pkwy
Eisenhower A
Overland Park, KS 66251

Office of Privacy – Legal Department: 800-639-6111
Sprint Nextel
Mail stop VARESP0403-A4112
2001 Edmund Halley Drive
Reston, Virginia 20191

Loyalty group:
800-614-9021
866-800-7398
866-888-2483

Marketing: (number is for survey, not able to contact a representative)
866-877-9830

Marketing Opt-Out:
800-865-7786

National Business Plan:
888-312-0050

Nextel.com Sales Support Desk
866-289-8375

Opt-Out Number (Sprint Services Only):
800-865-7786

Payments / Internal Collections:
800-808-1336
800-399-2504
PCS & Nextel phones:
866-866-7509
800-974-2221 (option 3, then option 2)

Porting Department:
877-688-1969

Power Vision / EVDO Support:
866-818-1944

Priority Team:
866-542-1258

Rebate Line:
800-477-4127

Residential Sales and Business Land Lines
800-877-7746

Retentions:
*2 (at the voice prompts state “CANCLE”)

Retentions No Wait Time:
866-881-9571
877-766-7697
877-851-1832

Sprint Ambassadors:
888-296-8806

Sprint Care:
866-881-9571

Sprint Corporate Security:
800-877-7330

Sprint Direct:
866-306-7056

Sprint Directory:
800-829-0965

Sprint Employee Value Program (National Volume Discounts):
888-457-6294

Sprint Network Management Center (Cell Towers)
888-859-1400

Sprint Subpoena Compliance (Malice Phone Call Traces)
Mailstop KSOPHM0206
6480 Sprint Parkway
Overland Park, KS 66251
866-259-7534
913-315-0736 Fax

Technical Support Tier 1:
*2 (tell Claire Technical Support)
888-211-4747 (tell Claire Technical Support)

Technical Support Tier 2:
866-588-9907

Tele Sales:
866-289-8375
888-253-1315 (option 3)

Total Equipment Protection (TEP):
800-584-3666

USF Charge Information
866-770-6690

Vision / 3G Wireless Web Support Tier 1:
866-588-9907

Vision / 3G Wireless Web Support Tier 2:
866-818-1944

WLNP Priority Help Link:
877-888-1518 (Password 4357# (HELP#))

On Your Sprint Phone:
Accessory Purchases #222
Airtime Usage *4
American Airlines Flight Information #22 (#AA)
Bill Payment *3
Charles Schwab Direct #724
Customer Service *2
Referral Credit System #733 (#REF)
Retentions *2 (tell Claire you want to cancel)
Tower Resync *18
Spanish Option *5
Voice Command *-> (talk) #->(talk)
PreCash Payment System #2274 (#CASH)
Western Union #986

Email Address:

Ecare email addresses:
ecare@cc.sprintpcs.com
ecare1@cc.sprintpcs.com
ecare2@cc.sprintpcs.com
ecare3@cc.sprintpcs.com

Executive Service:
executive.offices@sprint.com

Customer Service email address:
customer.servicenet@mail.sprint.com

Ambassador Program email address:
Ambassadorprogram@sprint.com

Marketing Opt-Out:
officeofprivacy@nextel.com

Sprint CEO and COO:
President and COO, Len Lauer: Len.J.Lauer@mail.sprint.com
CEO, Gary Foress: Gary.D.Forsee@mail.sprint.com
703-433-4040 Direct
703-433-4352 Fax

Sprint Employee Value Program (National Volume Discounts):
info@EmployeeValueProgram.com

Sprint Long Distance email address:
customer.servicenet@sprint.com

Sprint Complete Sense email address:
sprintphonemanager@sprint.com

— BEN POPKEN

Comments

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  1. Slytherin says:

    Good…they have a “Do Not Call” number. I have been getting calls from them every day, several times a day, trying to sell me stuff. I haven’t called them to stop the calls for the very reason I didn’t want to go through a billion menus first.

    Me thinks I’ll be calling right now. :)

  2. Justinh6 says:

    Yeah thats great, sprint was calling me at all hours of the day “This is a free call from sprint, would you like to add a line for 9.99 per month”.

    “no thanks, I only have one mouth”.

    “oh ok bye”

  3. hemaphore says:

    They need lists like this for EVERY ginormous company…

  4. MrFalcon says:

    They have a decent list there, but Chris Price at Phonenews.com has a pretty comprehensive list for all the carriers you can find at http://www.phonenews.com/phones/index.php/Phone_Numbers

    His site has changed names over the years, but I’ve found it to be excellent.

  5. animalsunny says:

    hey,…wow!! switching from sprint to nextel – what a trip!! unbeliebvable!!! i have been on the phone for the past 2 days totalling 10 1/2 hours ….i have been through 30- seriously- 30 representatives ….been hung up on 3 times,….was told to leave my info & they would return my call within 1/2 hour ( needless to say i am still waiting!) …..my credit report was accessed 4 times…now i just figured out that i now have 4 different accounts with nextel & 1 with sprint. ..as if that wasn’t enough-i get an oriental woman that took 20 minutes to get through my name & address & she still hasn’t gotten it right!!! that’s when i hung up & decided to look on the internet for the CEO or VP,…that’s when i found your #’s ..thanks, i hope i can get somewhere now!!!! .

  6. juliessprintproblems says:

    I would like to know WHO AnimalSunny finally reached ? The EXACT same thing has happened to me RE: Full time job to chabge over-I think I it’s been a total of about 15 hours on hold and atleast 4 hang ups. When I did not receive a call back from my “Account Manager” they gave me a number for his Supervisor and I have left her TWO messages, with no call back yet either.

  7. karlmarx says:

    Sprint tech support number is no longer active… Sorry

  8. Anonymous says:

    I called on 11/24/08 to ask about a mailing regarding getting a credit for a month and it turned out to be a trick to buy a new phone, no free payment at all! I hung up, now I get constant crank phone call, even one on 11/24, at 6:00 am! What can I do? cell# (347) 578-4939(sprint#), PS, they call me at Home at (212) 410-2350 and leave weird and loud beeps on my machine which I had to turn off and I am waiting on news on a sick relative!