NY Attorney General Andrew Cuomo lambasted Verizon for taking too long to fulfill customer repair requests. Current standards mandate Verizon perform fixes 80% of phone lines within 24 hours of getting a customer call. The AG said that Verizon is letting copper telephone lines stagnate, shunting those resources instead for laying down more fiber-optic.
Good news for New Yorkers, as long as Cuomo follows his bark up with a bite. — BEN POPKEN
Cuomo Releases Report Showing Verizon Fails To Make Timely Repairs 35% Of The Time [Press Release] (Thanks to Matt!)
(Photo: Mr Wabu)