Did the flight ruin the vacation? You’re not alone. From CNN:
Asked to cite their “most problematic” trip experiences, 40 percent of those surveyed cited flight delays and 21 percent said airport security. Only 15 percent said hotel amenities and cleanliness, while 9 percent cited rental cars.
The survey was conducted for Orbitz by the Ipsos Public Affairs Project.
That explains why we write so much about airlines and only bring up hotels when they toss a class of 4th graders in to a deadly tornado. —MEGHANN MARCO