Man, is the DirecTV billing department staffed by rat-faced bastards or what?
Arun writes us that he found DirecTV was overcharging him $100 a month. His building offers a package that gives him basic cable with DirecTV for free for a year, and he was just supposed to pay $9.99 a month for HD channels.
After he finally got DirecTV to agree to a refund, they wanted to do it piece by piece, over a 12 month period.
“DirecTV must think that customers want to give them interest free loans,” writes Arun.
Incompetence or malice? It’s so hard to decide. — BEN POPKEN